Vizio Quantum Pro VQP75C-84 User Manual page 19

Help Topics
There is no sound .
• Press Volume Up on the remote control .
• Press the MUTE button on the remote to ensure mute is off .
• Check the audio settings to ensure your TV speakers are set to On .
See the VIZIO OS User Manual for more information .
• Check the audio connections of external devices (Blu-ray player, game console,
cable/satellite box) that are connected to the TV .
• If you are using an antenna, the signal strength of the channel may be low .
Ensure your antenna is connected securely to the TV and move the antenna
around the room or close to a window for the best signal .
• Set eARC to Off and use ARC mode .
How do I download the VIZIO Mobile App?
• Make sure your phone or tablet is connected to a WiFi network . Open a browser
on your phone or tablet .
vizio .com/smartcastapp
• Navigate to and follow the on-screen instructions to
download the VIZIO Mobile App .
How do I change the Inputs?
• Press the INPUT button on the back of the TV to cycle through the Inputs .
• Press the INPUT button on the basic remote to cycle through the Inputs .
• Make sure the VIZIO Mobile app is installed on your phone or tablet . Open the
VIZIO Mobile app . Tap on the Device list and select your TV . Tap on the Input key
and select the Input of your choice .
How do I connect to my WiFi network?
• On your TV remote, press the MENU button then go to
Network > Select your WiFi name > Enter password .
How do I exit Demo Mode?
• Press and hold the INPUT button on the back of the TV to exit the demo mode .
How do I watch Cable/Antenna TV channels?
• If you subscribe to cable or satellite, simply connect an HDMI cable (not
included) to the receiver .
• If you use external antennas to watch local broadcast channels, use a coaxial
cable to connect .
Some of my Channels are missing .
• Press the MENU button on your TV remote and select the channels option . Then
select Find Channels .
• Open the VIZIO Mobile app on your phone or tablet .
• Click on: Menu Tab > SmartCast Devices > Your TV/Device Name > Channels >
Find Channels .
How do I disable/enable Viewing Data?
• Press the MENU button on your remote and select ADMIN & PRIVACY . Then
select Viewing Data to turn the feature on or off .
The television will not turn on using Alexa or Google Assistant .
• Ensure the television is in Quick Start Mode .
• Tap on Menu > System > Power Mode > Quick Start .
How do I know I am getting 4K resolution or HDR content such as Dolby
Vision?
• As you are watching content on the television, press the INFO button on the
remote or VIZIO Mobile app . You will see the current resolution being displayed
along with the version of video .
• HDR will show as a Dolby Vision icon, HDR10 or HLG .
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