Tivoli Audio Model Satellite Frequently Asked Questions

Model Satellite FAQ's:
1. Radio reception in my area is less than ideal. Will I experience the same problem with
the Sirius satellite signal?
Any kind of reception, be it radio, TV, or satellite, has its own challenges and all require
experimentation. There are no guarantees, but chances are you will receive the Sirius
signal thanks to their three orbiting satellites and multitude of ground repeaters. And the
Sirius antenna (included with the Model Satellite) is weather proof for outdoor mounting
(if desired) which further improves reception. In general, the Sirius antenna must have an
unobstructed view to the sky and be pointed towards Chicago where the signal
is strongest.
2. Is the Sirius signal available in Alaska, Hawaii, Canada, or Mexico?
Not at this time, however, Sirius is taking steps to become licensed in Canada.
3. Why should I subscribe to Sirius instead of the other satellite provider?
See question #14.
4. Can I preview the Sirius music channels before I subscribe?
Yes! Log on to Sirius.com for a free 3-day trial.
5. If I need a longer Sirius antenna cable, or a specialized Sirius antenna, where can
I purchase one?
Visit Terk.com
6. I operate a business and wish to buy multiple Model Satellites with multiple Sirius
subscriptions. How can I estimate the subscription cost?
Please contact Sirius regarding all commercial-related subscription queries.
7. Is there a fee to activate my Sirius subscription?
A nominal activation charge does apply. This fee is cheaper if activation is performed
online instead of over the phone. Contact Sirius to learn more.
8. How do I activate my subscription?
Tivoli Audio cannot activate your subscription. You must log on to Sirius.com or call
1.888.539.7474. Have a credit card available and be prepared to provide your Model
Satellite's Sirius ID number and the name of the dealer of purchase. A credit check is
not required.
9. How do I obtain the Model Satellite's Sirius ID (SID) number?
This number is located in the main menu and is also on a white sticker on the rear of the
unit as well as on the side of the carton.
10. Am I committed to a contract when I activate my subscription?
Certain Sirius promotions require a commitment, but in general there is no commitment.
However, signing-up for a year or more may make you eligible for certain discounts.
Contact Sirius for details.
11. If I am an existing Sirius subscriber, will my subscription fee be less for adding
another subscription for the Model Satellite?
Yes, but additional units can only be activated by calling Sirius, not via the Sirius web site.
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