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Dosch&Amand DECT TeleCare DA1450 Operation Manual

Phone for the visually impaired with emergency call and fall detection
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Manual
DECT Telecare
Handsfree Phone, Emergency Call, Fall Detection and more
DA1450
DECT TeleCare
Phone for The Visually Impaired
with Emergency Call and Fall Detection
House Emergency Call Fall Detection Room Monitoring Smoke Alarm Reminder
Blind Phone Handsfree Phone Telephone Book Reader Clock Function
www.PCAPP.net
Download the PC APP on adjacent Link
This is your personal Configuration Program
You also define the language of the device (speaking phone)
Operation Manual
in case of, more up-to-date operating instructions can be found on Website
1
DECT TeleCare Manual V2.01 EN
-subject to change-

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Summary of Contents for Dosch&Amand DECT TeleCare DA1450

  • Page 1 Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more DA1450 DECT TeleCare Phone for The Visually Impaired with Emergency Call and Fall Detection House Emergency Call Fall Detection Room Monitoring Smoke Alarm Reminder Blind Phone Handsfree Phone Telephone Book Reader Clock Function www.PCAPP.net Download the PC APP on adjacent Link This is your personal Configuration Program...

  • Page 2: Table Of Contents

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more CONTENT 1 OVERVIEW 1.1 Control elements and LED displays ………………………………………. 1.2 General information ………………………………………. 2 COMMISSIONING 2.1 Check package contents ………………………………………. 2.2 the 3 steps of cset-into-operation ………………………………………. 2. 3 Setup charger, charge Device, switch on Device ……………………………………….
  • Page 3 Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3.8 SOS call for help sequence and emergency number ………………………………………. Principle of calls for help, repetition, ringing time ………………………………………. 3.8.1 Difference between help and emergency numbers ………………………………………. 3.8.1.1 “ help call checker” (iCM intelligent Call Manager) ……………………………………….

  • Page 4: Overview

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 1 Overview 1.1 Control Elements and LED displays Call Button ____________________________________________________________ Press long Trigger Help Call Press short Hook Off incoming call terminate existing connection various functions according voice assistant announcements press Call Button leads to short RED LED and Vibrator Side Keys...
  • Page 5 Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Status LED Status display for 2 functions: radio range and battery GREEN 1-time per 20 Sec both functions error-free very good signal strength base station battery fully charged / sufficiently charged 1-time per Sec one or both functions beyond limit no connection to base station...

  • Page 6: General Information

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 1.2 General information Congratulations on purchasing TeleCare emergency transmitter DA1450. The product is developed and manufactured in Germany ( made in Germany ). DA1450 is a high-quality DECT telephone in miniature design and with one-button operation plus two side keys. It is designed for the elderly, people with disabilities and people with significant visual impairment.

  • Page 7: Commissioning

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 2 Commissioning 2.1 Check package contents The packaging contains the following items: DECT TeleCare Manual V2.01 EN -subject to change-...

  • Page 8: The 3 Steps Of Cset-Into-Operation

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 2 Commissioning 2.2 The 3 steps of commissioning Device is a DECT telephone (cordless telephone) with a battery that is put into operation with your DECT base station (Gigaset, Panasonic, Fritzbox, Speedport router, ...). here are therefore no additional operating costs .

  • Page 9: Register At Dect Base Station

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 2. 4 Register at DECT base station also called :Subscription applied method: easy subscription with PIN 0000 Get Device close to DECT base station, for example in the same room. This enables the login to be carried out more securely.

  • Page 10: Error Messages And Help

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 2. 4 Register at DECT base station 2. 4. 1 ERROR MESSAGES when registering with your base station If the login fails , the voice assistant will give you the following information : »...

  • Page 11: Check Telephone Connection

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 2 Commissioning 2.4.2 Check telephone connection Check the connection of Device with the base station and the telephone connection. Call with your mobile phone When Device rings, answer the call You are now connected and can talk to each other.

  • Page 12: Load Pc App With Language Selection

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app 3.1 Load the PC APP (configuration program for telephoning and more) Please note: The PC APP is designed for computers with Windows Operating System. Microsoft Your computer needs an internet connection.

  • Page 13: Install Pc App

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app Install PC APP (configuration program for telephoning and more) Go to the PC register in which you downloaded the PC APP. This is usually the Downloads tab and drive C: Start the installation with : SETUP The installation begins and is carried out by your computer operating system.

  • Page 14: Important Information For Enter/Save Data (Audio)

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more The » PC APP « (sorry for German pictures) Your personal configuration program With the PC APP you can make your personal settings for  Personal data (name, location, access apartment) ...

  • Page 15: Establish Usb Contact With Device (Connect To Pc)

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app 3.2.2 USB contact with Device manufacture If there is no USB contact, you will see this display USB: Device not connected the PC APP remains on the start page. Now connect Device to your PC using the USB cable from the charging station ! Please note that not every USB cable is suitable.

  • Page 16: The Info Page Of Pc App

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC APP 3. 3 info page The info page is only used as Overview of the current status of your settings . If no data has yet been entered, you will see the factory setting.

  • Page 17: Enter Personal Data

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app You have the following functions available: Telephone book with 10 registers with 10 contacts each. A total of 100 telephone contacts. SOS sequence consisting of 3 help numbers and an emergency number The SOS sequence for manual call for help, fall alarm and smoke alarm Time and Reminders (time-controlled notes) Fall Detection and Smoke Alarm Detection need not to be configured.

  • Page 18: Register To Dect Base Station Using Pc App

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC APP 3. 5 Registration to DECT base station The application using the PC app is only necessary if DECT base station does not support easy subscription with system PIN has "0000"...

  • Page 19: The Phone Book

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC APP 3.6 The phone book phone numbers for "Family & Friends" shall enable to stay in touch with family and friends, but also important contacts as medical services, transportation, eat&drink services, etc. The phone book can hold up to 100 personal contacts with Name and phone Number.

  • Page 20: Set Up The Telephone Directory

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3. 6 Phonebook 3. 6 .1 Telephone Registers Beside these visible Registers The Device is self-organising 2 more registers >Missed calls< >Caller list< These two registers are managed independently by Device. Right side button show the current number of entries in respective Telephone Registers ...

  • Page 21: Enter Telephone Contacts

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3. 6 Phonebook 3. 6 .2 Enter telephone contacts The telephone numbers are entered in the same way as they would be dialed on a normal telephone. Device is connected to the fixed network via your DECT base station and telephone system.

  • Page 22: Operation With Pbx And Wan Access Code

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3. 6 .3 Operation with DECT PBX and dedicated code for exchange line If DECT base station is connected to a PBX, such system has internal and external telephone connections.

  • Page 23: Missed Calls

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3.6.5 missed calls If Device is on the charging disk and an incoming call is not accepted, this call is automatically filed under an Register "missed calls". If Device is removed from the charging disc, it reports the number of missed calls. The register "missed calls"...

  • Page 24: Telephone

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3.7 Telephoning Device has a high-quality hands-free facility. Device should not be picked up when making a phone call. It should hang freely around the neck or lie on the table. Elderly people can then make calls without the losing stability (hands-free.

  • Page 25: Calling Contact From Phone Book

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3. 7 .2 contact from the phone book Calling a side keys 3. 7 .2.1 Selection of registers / names via (for blind people, without disabilities) This is a quick way to select a desired contact from the phone book. It is not suitable for older and severely disabled people (see 3.8.

  • Page 26: Select Contact With Reading (Blind, Strong Disability)

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more reading out 3. 7 .2.2 Selection of registers / names by loud (for older people) In case of visual impairment due to age or people with severe disabilities, this method offers a way to call family and friends.

  • Page 27: Sos Call For Help Sequence And Emergency Number

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app 3. 8 SOS call for help sequence Call for help / emergency call sequence An SOS call for help sequence is available for emergencies. This SOS sequence is triggered by ...

  • Page 28: Difference Between Help And Emergency Numbers

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Difference between the help number and the emergency number 3. 8 . 1 Up to three help numbers are set to repeatedly be , according to your specification "repetition" . These are the first 3 numbers of the SOS sequence.

  • Page 29: Emergency Call

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3.8.1.2 the Emergency Call Number In case of no contact with help call numbers have been achieved, you can be apply an Emergency Number (see red arrow), for safety reasons However, this Emergency Number shall be a private number and not a National Emergeny Organisation.

  • Page 30: Reminder Function (Time-Dependent Information)

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC app 3. 9 time-triggered notes (reminder) The reminder function is intended to help older people not to forget e.g. to take medication at certain times. You can enter up to five reminders in 24h format.

  • Page 31: Settings: Ringtone, Volume, Reading Speed

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3 Settings via PC APP 3. 10 General Settings Here you have the option of selecting one out of three melodies as ringtone and setting the volume of ringtone, the call and the voice announcements .

  • Page 32: Update (Update Device Software)

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 3.11.2 update Device can receive new operating software via update (Firmware). Ask your dealer about this. After the new operating software has been loaded onto your computer, you can cut and paste this file in the update window by selecting the file via Windows Explorer: see blue arrow.

  • Page 33: Special Notes

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 4 Special Notes 4.1 Fall detection and automatic call for help „ Fall Detected ! Help will be called “ Fall Detection is preset at the factory and is activated automatically when Device is removed from the charging disc.

  • Page 34: Smoke Alarm Detection

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Special Notes 4.2 Smoke alarm detection and automatic call „ Smoke Alarm detected ! Help will be called “ The smoke alarm detection is activated automatically when Device is placed on the charging disc. This usually happens at night or when you are away from home.

  • Page 35: Uninstalling/De-Installing Pc App

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 4.3 De-install the PC APP The PC APP can be de-installed again with the tools of the Windows operating system. There are two ways to do this 1. via WIN Explorer Open the WIN Explorer and open the "Programs"...

  • Page 36: Important Notes 5.1 Help With Troubleshooting

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Important Information 5 .1 Help for troubleshooting 5 .1.1 Status LED flashes red Either the battery is too weak (there is a risk of shutdown!) Or Device has no radio connection to the base station.

  • Page 37: Device Reports "Device Is Not Ready For Operation

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Important Information 5 .1.3 Announcement "Device is not ready for operation" Possible sources of error: a) Device is not registered with the base station Remedy: Register to Base Station (chapter 2.3) b) Device is not connected to the base station Remedy: Check the distance to the base station...

  • Page 38: Charging Device

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Important Information 5 .2 Charging Device (switch on Device) Use only the supplied USB cable for the charging disc and the plug-in power supply . The power supply may only be provided with cables in accordance with Device specifications. Always place the charging disc on a flat, non-slip surface.

  • Page 39: Warranty

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more 5 . 9 Warranty Your dealer provides a guarantee for the quality of material and manufacturing. There will be a limited warranty on Li-Ion-Battery of max 6 months. In the event of a defect, the buyer is initially entitled to supplementary performance. The supplementary performance includes either the repair or the delivery of a replacement product.

  • Page 40: Technical Data

    Manual DECT Telecare Handsfree Phone, Emergency Call, Fall Detection and more Technical data DECT GAP according to ETSI standard 300 444 Default DECT EU, US EU: 1880 MHz to 1900 MHz Frequency range US: 1920MHz to 1930 MHz Duplex process FDMA / TDMA TDD GFSK Modulation...

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