LG WM6998HBA Owner's Manual page 57

Problem
Washer will not Door is open.
operate.
• Close the door and make sure that nothing is caught under the door preventing it from
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
Start/Pause button was not pressed after the cycle was set.
• Press the Power button then reselect the desired cycle and press the Start/Pause button.
Extremely low water pressure.
• Check another faucet in the house to make sure that household water pressure is
Washer is too cold.
• If the washer has been exposed to temperatures below freezing for an extended period of
Washer stops for a A motor protection device has been activated to prevent overheating of the motor.
few minutes and
• This is normal. If the motor protection device is activated, the washer will stop for a few
then restarts.
Washer is not filling Filter is clogged.
properly.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
Water in the washer Drain hose is kinked, pinched, or clogged.
does not drain or
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
drains slowly.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m). For best
Bleach does not Bleach dispenser cover is not properly installed (on some models).
dispense.
• Make sure that the bleach cover is properly installed and snapped into place before the
closing completely.
on a dedicated branch circuit.
If the Start/Pause button is not pressed within a certain time, the washer will be turned
off. (The time varies by model, from 4 to 60 minutes.).
adequate.
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
minutes and then start again.
Inlet Filters in MAINTENANCE.
may be different than for a conventional washer.
closing completely.
motion to achieve the best wash performance.
the washer.
performance, the end of the drain hose should be no higher than 66 inches (168 cm).
beginning of the cycle.
Possible Cause & Solution
TROUBLESHOOTING 57