Troubleshooting - NEC Slot-in Tuner (DVB-T, Analogue, IPTV) STv1 User Manual

Troubleshooting

Problem
No picture, but a message is
displayed.
No picture
No sound
No sound from S/P DIF out
Not all channels are available after
performing an [Auto Scan]
No Subtitle/Teletext displayed
IPTV does not work
Remote control does not work
• Be sure to perform a channel scan before you watch the TV program.
• Check to see if antenna is properly connected.
• Check to make sure that Video Input is selected to [OPTION].
• Check to see if this module is properly installed. Move them away from the
monitor if necessary.
• Check to see if speaker cable is properly connected.
• Check to see if mute is activated.
• Check to see if volume is set at minimum.
• Check to make sure that Audio Input is selected to [OPTION].
• Check to see if optical cable is properly connected.
• Check to see if audio output format (PCM/DOLBY D) for [Sound] setting is
suitable for your digital audio system.
• Check to see if audio output format setting is not set to [Off].
• Perform an [Auto Scan] to scan these missing channels. Once the tuner
picks up the signal, all the transmission parameters will be stored in tuner's
memory automatically.
• Make sure the channel you are watching carries Subtitle/Teletext
information.
• Press the button on the Remote Control to check for Subtitle/Teletext
data output.
• Check to see if LAN cable is properly connected.
• Check to see if the network settings of both of this module and your system
is correct.
• Make sure the batteries are inserted properly.
• Test the batteries for strength/life.
• Make sure to point the remote directly at the sensor on the monitor.
• Check if the remote is in Remote ID mode.
• The remote control may not function when in direct sunlight or when there
is strong illumination on the remote sensor of the monitor.
English-13
Solution