Samsung Galaxy S20+ User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. Galaxy S20+
  6. User manual
Samsung Galaxy S20+ User Manual

Samsung Galaxy S20+ User Manual

Hide thumbs Also See for Galaxy S20+:
Table of Contents

Advertisement

Quick Links

Download this manual
User manual

Advertisement

Table of Contents
loading

Related Manuals for Samsung Galaxy S20+

Summary of Contents for Samsung Galaxy S20+

  • Page 1 User manual...
  • Page 2 Gallery: View pictures Edit pictures Play video Video enhancer Edit video Share pictures and videos Delete pictures and videos Create movie Take a screenshot Screen recorder Mobile continuity Link to Windows Samsung DeX for PC Call & text on other devices TMO_G981U_G986U_G988U_EN_UM_TN_TAW_022120_FINAL...

  • Page 3: Table Of Contents

    Contents Samsung apps Galaxy Essentials AR Zone Bixby Galaxy Store Galaxy Wearable Game Launcher Samsung Global Goals Samsung Members SmartThings Tips Calculator Calendar Clock Contacts Internet Messages My Files Phone Samsung Health Samsung Notes Samsung Pay Google apps Chrome Drive...
  • Page 4 Contents Accessibility: Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services About Accessibility Other: Tips and help Dual Messenger About phone Learn more Legal information...
  • Page 5 Getting started Galaxy S20 5G Galaxy S20+ 5G Galaxy S20 Ultra 5G Set up your device Start using your device...
  • Page 6 Getting started Galaxy S20 5G Front camera Flash Volume keys Side key Rear cameras Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 7 Getting started Galaxy S20+ 5G Front camera Flash Volume keys Side key Rear cameras Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 8 Getting started Galaxy S20 Ultra 5G Front camera Flash Volume keys Side key Rear cameras Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 9 NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 10 TIP While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952.
  • Page 11 Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. 1. From Quick Settings, tap Wireless PowerShare to enable this feature. 2. With the phone face down, place the compatible device on the back of the phone to charge.
  • Page 12 Turn on your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Side key settings Accounts Set up voicemail Navigation Navigation bar Customize your home screen Samsung Daily Bixby Digital wellbeing and parental controls Always On Display Biometric security Mobile continuity Multi...
  • Page 13 Getting started Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. ® Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more.
  • Page 14 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 15 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
  • Page 16 Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice. 1. From Settings, tap Advanced features > Side key. 2. Tap Double press to enable this feature, and tap an option: Quick launch camera (default) Open Bixby Open app...
  • Page 17 For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup > Accounts.
  • Page 18 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 19 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 20 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 21 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out. Move your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 22 Getting started Touch and hold Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 23 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Back Recent apps Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 24 Getting started Navigation buttons Change how the navigation icons appear along the bottom of the screen. ◌ From Settings, tap Display > Navigation bar. The following options are available: • Navigation buttons: Show the three navigation icons along the bottom of the screen.
  • Page 25 Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons Create and use folders Wallpaper Themes Icons Widgets Home screen settings Easy mode Status bar Notification panel App icons...
  • Page 26 Getting started • Explore more wallpapers: Find and download more wallpapers from Galaxy Themes. 3. Tap a picture or video to choose it. • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. •...
  • Page 27 Getting started Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then touch and hold a widget, drag it to a Home screen, and release it.
  • Page 28 Getting started • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen. • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.
  • Page 29 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list 1. From Settings, tap Display > Easy mode. 2.
  • Page 30 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate Airplane mode Bluetooth active Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold...
  • Page 31 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 32 Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. •...
  • Page 33 The Samsung Daily page displays customized content based on your interactions. ◌ From a Home screen, swipe right. TIP You can add a Samsung Daily icon to your Apps list. Tap More options > Settings > Add Samsung Daily icon.
  • Page 34 Getting started Bixby Vision Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper understanding of what you see. It provides contextual icons for translation, QR code detection, landmark recognition, or shopping. Camera Bixby Vision is available on the Camera viewfinder to help understand what you see. ◌...
  • Page 35 Getting started • Your goals: Set up screen time and unlock goals and view your daily averages. • App timers: Set a daily limit for how long you use each app. • Focus mode: Configure times and activities to avoid distractions from your phone.
  • Page 36 Getting started AOD themes Apply custom themes for Always On Display. 1. From a Home screen, touch and hold the screen, and tap Themes > AODs. • Tap an AOD to preview and download it to My Always On Displays. 2.
  • Page 37 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 38 • Samsung Pass: Use your fingerprint for identification when using supported apps. • Samsung Pay: Use your fingerprints to make payments quickly and securely. • About unlocking with biometrics: Read details on the requirements each biometric security feature has for using your pattern, PIN, or password as a backup.
  • Page 39 Phone calls, messages, photo and video storage, and other functions of your device can be accessed and integrated across compatible mobile devices and computers. Link to Windows Samsung DeX for PC Call & text on other devices Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs.
  • Page 40 2. Tap to turn on the feature. Connection occurs automatically. 3. Sign in to your Samsung account on your Galaxy devices. TIP Move your contacts from your phone to your Samsung account so you can access them on all registered devices.
  • Page 41 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.
  • Page 42 Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Smart Select Tools Configure Edge panels Edge lighting About Edge screen Edge handle Devices and software are constantly evolving —...
  • Page 43 Getting started Apps panel You can add up to ten apps in two columns to the Apps panel. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap an app or app pair to open it. To configure Apps panel: 1.
  • Page 44 Getting started Tools The Tools panel provides handy instruments for quick access. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Tools panel is displayed. 2. Tap a tool to use: • Compass: Identify compass directions. –...
  • Page 45 Getting started More options: • – Reorder: Change the order of the panels by dragging them to the left or right. – Uninstall: Remove an Edge panel from your device. – Handle settings: Customize the position and style of the Edge handle. •...
  • Page 46 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap to enable the feature.
  • Page 47 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Lighting style to customize: • Effect: Choose an edge effect. • Color: Choose a preset or custom color, and enable app colors. –...
  • Page 48 Getting started Show Edge lighting Choose when Edge lighting will replace notifications. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Show Edge lighting to choose: • While screen is on: Edge lighting will replace regular notification pop-ups. •...
  • Page 49 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 50 • My Emoji : Create your own personal emoji and use it in stickers you can • share. Samsung Pass : Use biometrics for secure access to apps and services. • Settings : Access keyboard settings. • Stickers : Add illustrated stickers.
  • Page 51 • Style and layout: Customize the appearance and function of the keyboard. • Swipe, touch, and feedback: Customize gestures and feedback. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 52 Instead of typing, enter text by speaking. Open settings Return to keyboard ◌ From the Samsung keyboard, tap Voice input and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 53 • Keyboard language: Choose the language for the keyboard. • Voice input language: Select the language for Samsung voice input. • Hide offensive words: Hide potentially offensive words with asterisks. • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 54 Maps: Launch Google Maps – Outlook: Launch the Outlook app. – Samsung Notes: Launch the Samsung Notes app. Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.
  • Page 55 Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen Configure shooting mode AR Zone Live focus Scene optimizer Record videos Live focus video Zoom-in mic Super Slow-mo Super steady Camera settings Gallery...
  • Page 56 Camera and Gallery Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Side key twice. Settings Scene optimizer Zoom Shooting modes Switch cameras Gallery Capture...
  • Page 57 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness.
  • Page 58 Camera and Gallery – Live focus video: Record artistic videos with adjustable depths of focus. – Pro video: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while recording videos. – Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion.
  • Page 59 Camera and Gallery Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to More, and then tap Live focus. 2. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect. Scene optimizer Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos.
  • Page 60 Camera and Gallery Live focus video Create professional-looking films by applying background blurs and other special effects to your video. This feature cannot be used with zoom, Zoom-in mic, or Super steady. 1. From Camera, swipe to More, then then tap Live focus video. 2.
  • Page 61 Camera and Gallery Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations. This feature cannot be used with Zoom-in mic, Live focus video, Slow motion, or the front camera. 1.
  • Page 62 Camera and Gallery Videos • Rear video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory. • Front video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory. • Advanced recording options: Enhance your videos with advanced recording formats.
  • Page 63 Camera and Gallery – Show palm: Hold your hand out with your palm facing the camera to have your picture taken in a few seconds. Storage location: Select a memory location. • – A memory card (not included) must be installed to view Storage location. Shutter sound: Play a tone when taking a picture.
  • Page 64 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures Share pictures...
  • Page 65 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To use Bixby Vision on the current picture, tap Bixby Vision.
  • Page 66 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 67 Camera and Gallery Text: Add text to your videos. • Sticker: Overlay illustrated or animated stickers. • Draw: Draw on your video. • Speed: Adjust the play speed. • Audio: Adjust the volume levels and add background music to the video. •...
  • Page 68 Camera and Gallery 3. Tap Create movie and then choose either Highlight reel (automatic slideshow) or Self-edited (custom slideshow). The following options are available: Duration: Adjust the run time of the entire movie (Highlight reel only). • Transition effect: Add visual interest to your movie by customizing the •...
  • Page 69 Camera and Gallery Screenshot Settings Control screenshot and screen recorder settings. ◌ From Settings, tap Advanced features > Screenshots and screen recorder. Screenshot toolbar: Show additional options after you take a screenshot. Delete shared screenshots: Automatically delete screenshots after they are shared through the screenshot toolbar.
  • Page 70 Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps Additional apps...
  • Page 71 Apps Using apps Download apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings Download apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 72 Apps Sort apps App shortcuts can be listed alphabetically or in your own custom order. ◌ From Apps, tap More options > Sort for the following sorting options: • Custom order: Arrange apps manually. • Alphabetical order: Sort apps alphabetically. TIP When apps are arranged manually (Custom order), empty icon spaces can be removed by tapping More options >...
  • Page 73 Apps Game Booster Get optimized performance while playing games based on usage. Block calls or other notifications, and enable features such as Bixby or Dolby Atmos. ◌ While playing a game, swipe up from the bottom of the screen to view the navigation bar.
  • Page 74 Apps • Storage: Manage the app’s storage usage. • Memory: View memory usage. App settings • Notifications: Configure notifications from the app. • Permissions: View permissions granted to the app for access to your device’s information. • Set as default: Set the app as a default for a certain category of apps. Advanced •...

  • Page 75: Samsung Apps

    For more information, see Bixby. ◌ From Apps, tap Samsung folder > Bixby. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌ From Apps, tap Galaxy Store.
  • Page 76 Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.
  • Page 77 From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. Tips View tips and techniques as well as the user manual for your device.
  • Page 78 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not visible, turn your History device to landscape. View past calculations.
  • Page 79 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Navigation drawer Go to today’s date Tap to view event Stickers Create new event Devices and software are constantly evolving —...
  • Page 80 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Subscription calendars Subscribe to calendars that match your interests, you can easily find a variety of upcoming events and add them to your schedule.
  • Page 81 Apps Delete an event Delete events from your Calendar. 1. From Calendar, tap an event, and tap again to edit it. 2. Tap Delete, and confirm when prompted.
  • Page 82 Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 83 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 84 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. City Globe View the current time and add to your Drag to spin and list of cities.
  • Page 85 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 86 • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.
  • Page 87 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 88 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From Contacts, tap a contact. 2. Tap Edit. 3. Tap any of the fields to add, change, or delete information. 4.
  • Page 89 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 90 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 91 Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.
  • Page 92 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌ From Apps, tap Internet. Add to Reload webpage Bookmarks...
  • Page 93 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap Tabs > New tab. • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 94 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1.
  • Page 95 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose new message. Open More options Add attachments Record voice message Message search To quickly locate a message, use the search feature.
  • Page 96 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.
  • Page 97 My Files View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 98 Apps File groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. • Categories: View your files based on the file type. • Storage: View files saved on your device, optional SD card, and cloud accounts. •...
  • Page 99 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 100 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 101 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 102 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 103 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 104 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2.
  • Page 105 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 106 Apps Video calls To make Video calls: ◌ Phone, enter a number, and then tap Video call. NOTE Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.
  • Page 107 Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 108 Apps A heart murmur or a rapid or pronounced heartbeat; • Muscle pain when walking upstairs or up a hill that goes away when you rest. • It is recommended that before engaging in an exercise routine, you consult with your doctor or medical practitioner.
  • Page 109 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung Notes >...
  • Page 110 • Shared notebooks: View notebooks shared with your contacts through your Samsung account. • Trash: View deleted notes for up to 15 days. • Categories: View notes by category. Settings : View settings for the Samsung Notes app. • • Manage categories: Add, remove, and organize categories.
  • Page 111 NOTE For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 112 Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 113: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome Drive Duo Gmail Google Google Pay Maps Photos Play Movies & TV Play Store YouTube YT Music Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.
  • Page 114 Apps Google Pay Pay with your Android phone at participating stores and within mobile apps with ™ Google Pay Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more.
  • Page 115 Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.

  • Page 116: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Name ID T-Mobile Visual Voicemail Name ID Modify Caller ID information. Name ID identifies unknown callers by Name, City, and State. T-Mobile Get online access to account information such as your current activity, billing information, service plans, downloads, and more.

  • Page 117: Microsoft Apps

    Apps Microsoft apps Enjoy these apps from Microsoft. Outlook LinkedIn Office Mobile OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account. Visit support.office.com/en-us/outlook to learn more. ◌ From Apps, tap Microsoft folder > Outlook.
  • Page 118 Apps LinkedIn Connect and network with other professionals around the world. Office Mobile Create, view, edit, and share documents on the go. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 119: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. McAfee Security Spotify McAfee Security Protect and enhance your phone’s performance with award-winning security features. Spotify Access music and podcasts on your device. You can listen to artists and albums, or create your own playlist of your favorite songs.

  • Page 120: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...
  • Page 121 Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.

  • Page 122: Connect To A

    Settings Manually connect to a Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1.
  • Page 123 Settings • Wi-Fi power saving mode: Enable Wi-Fi traffic analysis to reduce battery usage. • Network notification: Receive notifications when open networks in range are detected. • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. •...
  • Page 124 Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again. 1.
  • Page 125 Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Music Share: Let friends play music on your Bluetooth speaker or headphones. • Ringtone sync: Use the ringtone set on your phone when you receive calls through a connected Bluetooth device.
  • Page 126 • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.
  • Page 127 Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌ From Settings, tap Connections > Mobile networks. • Data roaming: Choose whether to allow your device to connect to mobile data while traveling outside your carrier's network area.
  • Page 128 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌ From Settings, tap Connections > Data usage. The following options are available: • Mobile data: Use mobile data from your plan. • Mobile data only apps: Set apps to always use mobile data, even when your device is connected to Wi-Fi.
  • Page 129 Settings Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap the password, enter a new password, and then tap Save. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.
  • Page 130 Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
  • Page 131 Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to. 1. From Settings, tap Connections > More connection settings > Nearby device scanning.
  • Page 132 Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator. 1. From Settings, tap Connections > More connection settings > VPN. 2.

  • Page 133: Network Unlock

    Settings Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network. 1. Connect an Ethernet cable to your device. 2. From Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.
  • Page 134 Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode Vibrations Volume Ringtone Notification sound System sound System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Sound mode You can change the sound mode on your device without using the volume keys.
  • Page 135 Settings Vibrations You can control how and when your device vibrates 1. From Settings, tap Sounds and vibration. 2. Tap options to customize: • Vibration pattern: Choose from preset vibration patterns. • Vibration intensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders.
  • Page 136 TIP You can also customize notifications sounds to be unique for each app using the App settings menu. System sound Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard. ◌ From Settings, tap Sounds and vibration > System sound and choose an available option.
  • Page 137 Settings • Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. System vibration • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 138 Settings Adapt sound Customize the sound for each ear and enhance your listening experience. 1. From Settings, tap Sounds and vibration > Sound quality and effects > Adapt sound. 2. Tap the sound profile that fits you best, and tap Settings to customize.
  • Page 139 Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications Customize app notifications Smart alert Smart pop-up view Manage notifications You can configure notifications from apps and services. ◌...
  • Page 140 Settings Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. ◌ From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view.
  • Page 141 Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode Screen brightness Motion smoothness Blue light filter Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Show charging information Screen saver Reduce animations Lift to wake Double tap to wake Smart stay One-handed mode Dark mode...
  • Page 142 Settings Motion smoothness Get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off.
  • Page 143 Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality.
  • Page 144 Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌ From Settings, tap Display > Accidental touch protection to enable or disable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors.
  • Page 145 Settings Reduce animations Decrease certain motion effects, such as when opening apps. ◌ From Settings, tap Advanced features > Reduce animations to enable the feature. Lift to wake Turn on the screen by lifting the device. ◌ From Settings, tap Advanced features >...
  • Page 146 Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization Battery Storage Memory card Memory Advanced options Language and input Date and time Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items...
  • Page 147 Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting. For more information, see Set up your device.
  • Page 148 Settings Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. ◌ From Settings, tap Device care > Memory. The used and available memory are shown.
  • Page 149 Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 150 ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
  • Page 151 Settings Primary mouse button You can define which mouse button that you favor as primary. 1. From Settings, tap General management > Language and input. 2. Tap Primary mouse button, and choose either Left or Right. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately).
  • Page 152 Settings Troubleshooting You can check for software updates and, if necessary, reset services on your device. Software update Check for and install available software updates for your device. ◌ From Settings, tap Software update for the following options: • Download and install: Check for software updates and install if any are available.
  • Page 153 Settings Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap General management > Reset > Reset accessibility settings. 2. Tap Reset settings, and confirm when prompted. Auto restart Optimize your device by restarting it automatically at set times.
  • Page 154 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 155 Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types Google Play Protect Find My Mobile Security update Samsung Pass Samsung Blockchain Keystore Install unknown apps Secure Folder Secure Wi-Fi...
  • Page 156 Settings • View style: Display notification details or hide them and show only an icon. • Hide content: Do not show notifications in the Notification panel. • Notifications to show: Choose which notifications to show on the Lock screen. • Show on Always On Display: Display notifications on the Always on Display screen.
  • Page 157 You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 158 Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.
  • Page 159 Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
  • Page 160 Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it another device. ◌ From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts.
  • Page 161 Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. •...
  • Page 162 Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIP Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.
  • Page 163 You can choose from Allow all the time, Allow only while using the app, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy >...
  • Page 164 If a Samsung account has not been added, the screens explain how to create or sign in to your account. 2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 165: Remove An Account

    ◌ From Settings, tap Accounts and backup > Backup and restore for options: • Back up data: Configure your Samsung account to back up your data. • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 166: Accessibility: Screen Reader

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services About Accessibility...

  • Page 167: Visibility Enhancements

    • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 168: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. •...
  • Page 169 Settings Text display You can watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Live transcribe: Use the microphone to record speech and convert it to text. • Live caption: Automatically caption speech in media played on your device. •...
  • Page 170 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).
  • Page 171 Settings Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Click after pointer stops: Automatically click on an item after the pointer stops over it.

  • Page 172: About Accessibility

    Settings Notifications ◌ From Settings, tap Accessibility > Advanced settings and tap an option: • Flash notification: Flash either the camera light or the screen when you receive notifications or when alarms sound. • Notification reminders: Set periodic reminders for any unread notifications. •...
  • Page 173 Settings Other settings Configure features on your device that make it easier to use. Tips and help Dual Messenger About phone Learn more Legal information Tips and help View tips and techniques as well as the user manual for your device. ◌...
  • Page 174 Learn more Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 175: Legal Information

    About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 176 Legal information Maintaining water and dust resistance CAUTION To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.
  • Page 177 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 178 Legal information Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.

This manual is also suitable for:

Galaxy s20Galaxy s20 ultra 5gSm-g981uSm-g986uSm-g988uGalaxy s20 5g

Table of Contents