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Fault
Persistent, quiet whirr-
ing fan noise.
Banging noises, rat-
tling in the drain
pump.
Slurping, rhythmical
suction noise.
Creasing.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
Cause and troubleshooting
Active oxygen treatment is active.
Not a fault – normal operating noise.
▶
Foreign bodies have got into the drain pump.
→ "Cleaning the drain pump", Page 51
▶
The drain pump is active, the detergent solution is
pumped out.
Not a fault – normal operating noise.
▶
The spin speed is too high.
The next time you run a wash cycle, set a lower
▶
spin speed.
The load is too large.
The next time you run a wash cycle, reduce the
▶
amount of laundry being loaded.
The wrong programme is selected for the type of fab-
ric.
Select the programmes that are suitable for the
▶
type of fabric.
→ "Programmes", Page 26
Too much detergent/fabric softener in the detergent
drawer.
When dosing liquid detergent and fabric softener,
▶
observe the marking in the detergent drawer and
do not dose above this.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Start the Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Troubleshooting en
63
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