LG WM6998H A Series Owner's Manual page 59

Odor
Problem
Odor Some odor is caused by the rubber attached to the washing machine.
• This odor is normal for new rubber and will disappear after the machine has been run a
If the rubber door gasket and door seal area are not cleaned regularly, odors can occur
from mold or foreign substances.
• Be sure to clean the gasket and door seal regularly and check under the door seal for small
Odors can occur if foreign substances are left in the drainage pump filter.
• Be sure to clean the drainage pump filter regularly.
Odors can occur if the drainage hose is not properly installed, causing siphoning (water
flowing back inside the washing machine).
• When installing the drainage hose, be sure that it doesn't become kinked or blocked.
Using the dry function, odors can occur from lint and other laundry matter sticking to
the heater. (Dryer model only)
• This is not a malfunction.
A particular odor can occur from drying wet clothes with hot air. (Dryer model only)
• The odor will disappear after a short while.
ezDispense
Problem
Refill Alarm Detergent/softener has built up on the fluid level sensor.
continues to display
• Open the reservoir covers and clean the insides of the ezDispense reservoirs with warm
when detergent/
softener is added.
The amount of detergent/softener is not enough for the sensor to detect.
• Fill the detergent/softener up to the MAX line in the compartment.
Too much/too little The default dispense amounts setting may need to be changed.
detergent or
• Check and change the default dispense amounts setting.
softener dispensed.
The ezDispense The ezDispense function is off.
doesn't dispense
• Turn on the ezDispense function.
detergent/softener.
The ventilation holes are blocked.
• Clean the ventilation holes for the lids on the reservoirs with warm water.
The detergent or softener in the ezDispense reservoirs has hardened.
• Clean the ezDispense reservoirs and change the detergent or softener.
Wi-Fi
Problem
Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network
few times.
items when unloading the washer.
water. Use a soft brush to remove any residue. If the Refill Alarm is displayed
continuously, call for service.
Possible Cause & Solution
Possible Cause & Solution
Possible Cause & Solution
TROUBLESHOOTING 59