Samsung ST200 User Manual page 144

Before contacting a service center
Situation Suggested remedies
• Make sure that the camera is correctly
connected to the TV with the A/V cable.
The TV does not
display your photos
• Make sure that your memory card
contains photos.
• Make sure that the USB cable is
connected correctly.
Your computer does
• Make sure that your camera is switched
not recognize your
on.
camera
• Make sure that you are using a supported
operating system.
The file transmission may be interrupted by
Your computer
disconnects the camera static electricity. Disconnect the USB cable
while transferring files and connect it again.
Videos may not play on some video player
programs. To play video files captured with
Your computer cannot
play videos
your camera, install and use the Intelli-studio
program on your computer. (p. 96)
Situation
Intelli-studio is not
functioning properly
Your TV or computer
cannot display photos
and videos that are
stored on a microSDXC
memory card.
Your computer does
not recognize a
microSDXC memory
card.
143
Appendixes
Suggested remedies
• End Intelli-studio and restart the program.
• You cannot use Intelli-studio on
Macintosh computers.
Make sure that PC Software is set to
•
On in the settings menu. (p. 126)
• Depending on your computer's
specifications and environment, the
program may not launch automatically. In
this case, click Start → All Programs
→ SAMSUNG → Intelli-studio →
Intelli-studio on your computer.
microSDXC memory cards use the exFAT
file system. Ensure that the external device
is compatible with the exFAT file system
before connecting the camera to the device.
microSDXC memory cards use the exFAT
file system. To use microSDXC memory
cards on a Windows XP computer,
download and update the exFAT file system
driver from the Microsoft website.