Coast Spas CASCADE II Owner's Manual
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Coast Spas CASCADE II Owner's Manual

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2024
CASCADE II
Coast Spas Manufacturing
6315 202 Street, Langley BC Canada
604 514 8111
info@coastspas.com
www.coastspas.com

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Summary of Contents for Coast Spas CASCADE II

  • Page 1 2024 CASCADE II Coast Spas Manufacturing 6315 202 Street, Langley BC Canada 604 514 8111 info@coastspas.com www.coastspas.com...

  • Page 2: Coast Spas Thank You! Letter

    2024 WORLD’S BEST BUILT SPAS Here at Coast Spas we have over 25 years of experience crafting the World's Best Built Spas®. Our mission is to deliver the highest quality spas with exceptional performance to help improve your overall wellness. We are so glad you've chosen a Coast Spa and we hope you,...

  • Page 3: Registering Your Spa

    Dealer Name: _________________________ Contact your spa selling dealer if you have any queries related to your Cascade Spa. Coast spas authorized dealers are trained professionals who can assist you with spa parts, setup, operations, maintenance, and technical support. DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification.

  • Page 4: Table Of Contents

    Page Basic information Page Important safety instructions and glossary of terms Page Cascade II spa general layout Page Cascade II spa features and specifications Page Start up guide— Infinity edge spas Page 12-14 Page Cascade II spa care guide 14-15...

  • Page 5: Basic Information

    CASCADE II OWNER’S MANUAL 2024 PLEASE READ YOUR ENTIRE OWNER’S MANUAL BEFORE SPA OPERATION Basic Information Water Care IMPORTANT: Caring for your water by ensuring proper Always maintain your water chemistry within the following parameters. chemical usage is the single most important thing you can do to keep your Cascade Spa in good condition.

  • Page 6: Important Safety Instructions And Glossary Of Terms

    CASCADE II OWNER’S MANUAL 2024 IMPORTANT SAFETY INSTRUCTIONS Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY pregnant or possibly pregnant women should limit Cascade Spa water temperatures to 100 °F (38 °C).
  • Page 7 CASCADE II OWNER’S MANUAL 2024 WARNING: Water temperature in excess of 38 °C (100 °F) GLOSSARY OF TERMS may be injurious to your health. Before entering the Cascade Spa, AIR CONTROL: Mounted generally on the lip of measure the water temperature with an accurate thermometer.
  • Page 8 CASCADE II OWNER’S MANUAL 2024 PREPARATION, SET-UP AND LOCATION GATE VALVES: Red with a grey handle is located at the inlet and outlet of the pumping FOR YOUR NEW SPA: system. Used while servicing the spa equipment, the valves open or close the water flow to the You want to keep in mind how you intend to use the spa and ...

  • Page 9: Cascade Ii Spa General Layout

    10. Poly Jets 11. Suction DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit www.coastspas.com...

  • Page 10: Cascade Ii Spa Features And Specifications

    DISCLAIMER: The pictures displayed above are for reference purpose only. Some parts may be different depending upon the spa model. DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/ modify any spa designs and/or features without notification.

  • Page 11: Start Up Guide- Infinity Edge Spas

    START UP GUIDE CASCADE II PREP FOR FILLING ! PLEASE READ ALL INSTRUCTIONS BELOW BEFORE FILLING THE SPA ! PLEASE READ ALL INSTRUCTIONS BELOW BEFORE FILLING THE SPA Using a cloth and water, wipe away any If your spa has a Crystal Clear tube the Remove the filter lock ring and lid.

  • Page 12: Cascade Ii Spa Care Guide

    Please be advised that the Spa Warranty will become void The outer core is similar to a traditional filter which traps larger if Coast Spas or any of its selling or servicing agents debris, while the inner core filters the water for particles down to determines that the spa has been exposed to Hydrogen Peroxide, 3 microns in size.
  • Page 13 CASCADE II OWNER’S MANUAL 2024 DO NOT leave your Cascade Spa drained and in direct Slate cabinet door opening instructions sunlight for extended periods of time. Extreme heat could cause damage to the acrylic surface and may induce an effect known as “crazing”.

  • Page 14: Basic Installation And Configuration Guidelines : Electrical Requirements

    CASCADE II OWNER’S MANUAL 2024 Now apply the vinyl conditioner as directed on the container. 240VAC: Depending on the model of spa, it will require either a 40 Amp, 50 Amp, or 60 Amp dedicated circuit breaker, GFCI, Massage the conditioner into the cover in a gentle but firm with the proper wire size based on the length of the run.

  • Page 15: Cascade Ii Spa Maintenance Procedures

    CASCADE II OWNER’S MANUAL 2024 CLEANING AND REPLACING FILTER CARTRIDGE CSA ENCLOSURE: TYPE 2 Refer to Wiring Diagram inside the cover of the control enclosure. Your spa filter has been designed for quick and easy Refer to Installation and Safety Instructions provided by the spa maintenance.
  • Page 16 CASCADE II OWNER’S MANUAL 2024 WATER QUALITY MAINTENANCE Controlling alkalinity can help keep your pH in the appropriate range thereby lessening the need for pH balancing. If the TA Maintaining the quality of the water within the specified limits will is too low the pH level will fluctuate rapidly from high to low.
  • Page 17 CASCADE II OWNER’S MANUAL 2024 Assemble the diverter body by inserting the body back by rotating the jet body clock-wise (Picture 3a and 3b). Attach the diverter cap. JET MAINTENANCE CAUTION: Turn off the spa from main GFCI breaker to carry out any maintenance procedures.

  • Page 18: Coast Spas Chemicals Page

    Coast Spas hot tub in the quality and compatibility chemicals are safe and of Coast Spas Chemicals – the effective, providing a ideal choice for your Coast superior user experience for Spas Hot Tub.
  • Page 19 Coast Spas hot tub in the quality and compatibility chemicals are safe and of Coast Spas Chemicals – the effective, providing a ideal choice for your Coast superior user experience for Spas Hot Tub.

  • Page 20: Water Clarity Troubleshooting

    CASCADE II OWNER’S MANUAL 2024 WATER CLARITY TROUBLESHOOTING PROBLEM PROBABLE CAUSE POTENTIAL SOLUTIONS Improper sanitization Add sanitizer   Water Odor Excessive organics in water Shock spa with sanitizer   pH is too low Adjust pH   Chloramines are too high Shock spa with sanitizer ...

  • Page 21: Troubleshooting Guide

    CASCADE II OWNER’S MANUAL 2024 TROUBLESHOOTING GUIDE SPA SYSTEM SYMPTOM PROBABLE CAUSE RECOMMENDED ACTION Spa does not work Power is turned off Reset GFCI   Power is turned off Reset GFCI   No display on the control panel...
  • Page 22 CASCADE II OWNER’S MANUAL 2024 HEAT PROBLEMS PROBABLE CAUSE RECOMMENDED ACTION Error message on control panel Refer to the Reference Card for your control   panel to verify the error Spa is in a different Heat Mode Set spa to “Standard Mode”...

  • Page 23: Draining & Winterizing

    CASCADE II OWNER’S MANUAL 2024 DRAINING AND WINTERIZING Leave drain valve in the open position and safety cap off .  To completely drain the plumbing lines, a wet/dry shop  DRAINING YOUR SPA vacuum can be used to draw out any remaining water. Place...

  • Page 24: Cascade Ii Spa Controls Page

    CASCADE II OWNER’S MANUAL 2024 CASCADE II SPA CONTROL PANEL SPA STATUS Important information about spa operations can be seen on The dashes may reappear after the pump has not run for one the Main Screen. Most features, including Set Temperature hour.
  • Page 25 CASCADE II OWNER’S MANUAL 2024 WAKE UP THE PANEL, NAVIGATION & COMMON BUTTONS button (H) If bba is activated, pressing the bba button (H) once Controlling your spa is easy with the intuitive graphical user displays the Mini Player (F) with music controls. Pressing the interface (GUI).
  • Page 26 CASCADE II OWNER’S MANUAL 2024 SET THE TIME-OF-DAY Saving & Canceling After you input a new setting, press the Save button (B). After you Be sure to set the Time-of-Day press Save, the change is complete. If you don’t want to apply a Follow this sequence to set the time-of-day.
  • Page 27 CASCADE II OWNER’S MANUAL 2024 SET THE TEMPERATURE In this example we will set the Set Temperature to 102. • Press the water temperature display button (A) to make the temperature menu appear (B). The center box with the arrow (C) indicates the current Set Temperature.
  • Page 28 CASCADE II OWNER’S MANUAL 2024 SET FILTER CYCLE TIME Keep your water clean and ready to enjoy Follow these steps to set the time for Filter Cycle 1. • Press the Settings button (A) on the Main screen. • Press the Filter button (B) on the Settings screen.
  • Page 29 CASCADE II OWNER’S MANUAL 2024 RESTRICT OPERATIONS These include Filter Cycles (view only), Invert, Information and Fault Log. They can be seen, but not changed or edited. The following examples show how to lock and unlock the Panel. LOCK PANEL •...
  • Page 30 CASCADE II OWNER’S MANUAL 2024 If the spa is in Ready-in-Rest mode and you go to the Heat Settings SETTINGS SCREEN screen (A), that cancels Ready-in-Rest Mode and puts you back Fine tune your spa with a wide variety of Settings.
  • Page 31 CASCADE II OWNER’S MANUAL 2024 FILL IT UP! Hold (continued) Drain Mode (Optional) Follow these steps to prepare you spa. Preparation & Filling Some spas have a special feature that allows Pump 1 to be employed when draining the water. When available, this feature is Fill the spa to its correct operating level.
  • Page 32 CASCADE II OWNER’S MANUAL 2024 The heater is dry* – M027** Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically There is not enough water in the heater to start it. The spa is shut down.
  • Page 33 CASCADE II OWNER’S MANUAL 2024 Change the water The GFCI test failed (System Could Not Test the GFCI) – M036** May appear on a regular schedule, i.e. every 90 days. Change (North America Only) May indicate an unsafe installation. Contact the water in the spa on regular basis to maintain proper chemical your dealer or service organization.

  • Page 34: Cascade Ii Spa Jet Operations

    (BLUE) GREEN, MAGENTA) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit...
  • Page 35 (BLUE) GREEN, MAGENTA) DISCLAIMER: At the time of print, this manual is accurate in its information. Coast Spas reserves all the rights to change/modify any spa designs and/or features without notification. To check on updates or for other information, please visit...

  • Page 36: Balboa Wi-Fi Module

    Settings ► Advanced ► Wi-Fi Settings Step 4: Once connected to the Wi-Fi Module directly open the Coast Spas app. The Coast Spas app will allow you to control and interact with the spa while you are still with in range.

  • Page 37: Controlmyspa Tm

    CASCADE II OWNER’S MANUAL 2024 CONTROLMYSPA (LUXURY MODELS ONLY) The ControlMySpa™ system consists of: CMS™ SYSTEM CONSISTS OF: • ControlMySpa™ GATEWAY ULTRA installed on a spa/Hot Tub • iOS (Apple) ControlMySpa™ mobile app or Android ControlMySpa™ WEBSITE mobile app • ControlMySpa™ website with log-in and access to spas ControlMySpa™...
  • Page 38 CASCADE II OWNER’S MANUAL 2024 GATEWAY ULTRA Home ControlMySpa™ Module Router Connect GATEWAY ULTRA hardware in your home Step 1 Plug the supplied ethernet cable into the home router (A). Step 2 Plug the other end of the ethernet cable into the GATEWAY ULTRA module (B).
  • Page 39 CASCADE II OWNER’S MANUAL 2024 CMS ™ Code Overview WHAT IS A CMS™ CODE? • CMS™ Code is an 8 digit letter/number combination EXAMPLE CMS™ Code: ABC-12345 that all Spa owners must have to use spas equipped ABC = 3 letter code unique to each spa Manufacturer or OEM with the ControlMySpa™...
  • Page 40 CASCADE II OWNER’S MANUAL 2024 5. Press "Yes" 6. Press "Next" The serial number in the app should The CMS code is provided by match the serial number on the back your Dealer. Press "Next". Module of the spa module.

  • Page 41: Balboa Bluetooth Audio

    CASCADE II OWNER’S MANUAL 2024 BALBOA BLUETOOTH AUDIO Pairing Smart Device • Power up the system pack with bba2 already connected to the system pack. • On the control panel press the music button. Next, press the power button. • Turn on Bluetooth function of your smart device or music device.
  • Page 42 CASCADE II OWNER’S MANUAL 2024 SELECT INPUT MODE The following input modes are available: Bluetooth, Line In. All control systems are equipped with Bluetooth mode. However, control systems may or may not have Line In, as this input mode is optional.
  • Page 43 CASCADE II OWNER’S MANUAL 2024 TROUBLESHOOTING Scenario 01 Problem: The error message “BT Comm Lost” (A) appears on the panel display. Solution: The control system has lost communication with the 3 amplifier (B). Contact customer support for help. Scenario 02...

  • Page 44: Coast Status

    CASCADE II OWNER’S MANUAL 2024 COAST STATUS Coast Status is designed to give real time status of the spa. LED’s will be tied to a cabinet mounted light fitting that the spa owner can use to tell, at a glance, if all is OK with the spa or if something requires their attention. Coast Status Warning messages shown below.
  • Page 45 CASCADE II OWNER’S MANUAL 2024 To check message on the Control Panel screen, tap on icon. COAST STATUS MESSAGES Message Message Message Message Message Message Text Text Text <none> The clock has failed The GFCI test failed Possible freezing condition...

  • Page 46: Coast Spas Ecoclean Uv And Sanitizer

    EASY MAINTENANCE chlorine or bromine in the water as required in your specific • Your NEW Coast Spas EcoClean UV Sterilizer is installed out region (Canada 3 to 5 ppm of chlorine or bromine). of sight, concealed by your spa skirt. Quick access is gained •...

  • Page 47: Cascade Ii Spa Service Log

    CASCADE II OWNER’S MANUAL 2024 CASCADE II SPA SERVICE LOG Service Performed Date _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________...
  • Page 48 CASCADE II OWNER’S MANUAL 2024 CASCADE II SPA SERVICE LOG Service Performed Date _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________ ____________________ _____________________________________________________________...
  • Page 49 CASCADE II OWNER’S MANUAL 2024 WORLD'S BEST BUILT SPAS...

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