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Magic Remote does not appear. Set
supported.)
I cannot turn the TV on with the remote control.
Please make sure your TV power plug is correctly connected to the outlet.
Replace the batteries in the remote control. (Use alkaline batteries.)
Check if there is an obstacle blocking the signal in front of the TV's remote control
receiver. If there is an obstacle, such as a soundbar, in front of the receiver at the bottom
of the TV, it may interfere with the remote control signal reception.
When using a set-top box remote control, if the TV integrated control function of the set-
top box remote control is turned off, you cannot power on or off the TV with the set-top
box remote control. Please contact your set-top box provider.
The power turns off suddenly.
Power Off Timer
Check if
The TV will be turned off automatically if you do not press any buttons for 4 hours even
after the TV is turned on at the time set by
There is also a chance that the internal protection circuitry has activated because the
internal temperature of the product has risen unusually or excessively.
If you are using a set-top box, the TV may be set to turn off when the set-top box is
turned off. To prevent the TV from turning off when you turn off the set-top box, switch
the TV power sync function off on the set-top box.
I cannot turn on or operate the device with the TV remote control even after setting
the universal remote control.
Make sure that the device's power plug is plugged into the outlet.
Replace the batteries in the remote control. (Use alkaline batteries.)
Check if there are any obstacles blocking the signal in front of the connected device's
remote control receiver.
Troubleshooting Screen Issues
Troubleshooting Screen Issues
Audio Guidance
is set.
Reminder
135
Off
to
. (Some models may not be
or
Power On Timer
.
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