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DATE DESCRIPTION OF SERVICE SERVICE PERFORMED BY...
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Dear Ember Owner, Congratulations on your new Ember, and welcome to the Ember Recreational Vehicles family! On behalf of everyone at Ember, we’re glad you’re here. At Ember, we’re focused on creating a truly unique and exceptional ownership experience. We hope that you’ll see this in not only the quality we build into our units, but through the interactions you’ll have with our company and our dealer partners if...
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Ownership Experience department. We hope that your Ember brings you many years of adventures and fun with memories to last a lifetime! We are thankful you chose to be a part of the Ember family and wish you safe travels!
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About this Manual This Owner’s Manual for your Ember Recreational Vehicle (RV) is intended to serve as a guide for safety, care, and normal operation of your unit. Information contained in this document is subject to change without notice and includes relative information available at time of the publication of this version.
Propane Gas Leak Detector General Towing and Driving Safety Regulations for LP Sway and Fishtailing Fire Safety Winding Narrow Roads YOUR EMBER RECREATIONAL VEHICLE Sharp Turns Technical Data and General Steep and Long Grades Specifications Slippery and Icy Pavement PRE-TRIP PREPARATION...
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Use of Bed Rails Hook Ups Tips for Safe Elevated Bed Usage EXTERNAL EQUIPMENT AND SYSTEMS Murphy Beds Murphy Bed Setup and Storage European Windows Slideout Systems Condensation Slideout Operation Cleaning Troubleshooting the Slide Room Independent Suspension Slideout Manual Override Front Electric Flat Jack Stabilizers ELECTRICAL SYSTEM...
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Important Definitions Hitch Couplers What Is a 1-2-3 Limited Warranty and How to Obtain Safety Chains Warranty Service Jacks EMBER’S TWO (2) YEAR LIMITED Tires and Wheels BASE WARRANTY Brake Adjustment EMBER’S THREE (3) YEAR LIMITED Sealants STRUCTURAL WARRANTY Ceiling, Interior Walls,...
After you have thoroughly reviewed the manual, you will have a good understanding of the do’s and dont’s of owning and operating an Ember Recreational Vehicle. If you aren’t sure of a certain feature, you can easily locate the section that addresses your concern and look up the information you need.
PROPANE GAS LEAK DETECTOR Your Ember RV contains a propane gas leak detector in every camper. It is a safety device that is permanently mounted near the floor and is powered by 12V of electricity (the RV battery and/or converter).
OR SERIOUS INJURY. SAFETY REGULATIONS FOR LP Your Ember RV uses pressurized propane gas and, as such, requires that you as the owner be made aware of the risks involved. The following warnings are posted throughout your recreational vehicle to provide information on LP gas safety. They have been installed...
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IT IS NOT SAFE TO USE COOKING APPLIANCES FOR COMFORT HEATING. Cooking appliances need fresh air for safe operation. Before operation: Open an overhead vent or turn on an exhaust fan. Open a window. A warning label is in the cooking area to remind you to provide an adequate supply of fresh air for combustion.
FIRE SAFETY Fire safety is an important part of owning a recreational vehicle. The following basic rules of fire prevention can help eliminate the possibility of a fire. Never store flammable liquids in the recreational vehicle. Never leave cooking food unattended. Never smoke in bed and always use an ashtray.
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Use the ‘PASS’ method. Familiarize yourself and all RV occupants with this procedure: Pull the pin. (Some extinguishers may have a cartridge that you need to push). Aim the nozzle at the base of the fire. Squeeze the handle to release the extinguishing agent. Spray the base of the fire.
You can also visit www.emberrv.com for general weights and measures for your specific floorplan. Pre-Trip Preparation Before leaving on your first trip with your new Ember Recreational Vehicle, read the information in this manual very carefully. After reading through the manual, run through the following checklist at least once.
EXTERIOR Close the valves on the LP bottles. Empty gray/black holding tanks. Inspect all exterior baggage doors and lockers to ensure they are locked for travel. Inspect tires and check the pressures. Check the wheel lug nuts. Inspect the awning(s) to ensure they are properly retracted and secured. Turn the battery disconnect on.
HITCHING Ember RVs come equipped standard with a 2 5/16 -inch diameter hitch ball mounted in a variable height coupler referred to as a VersaCoupler Hitching System. Figure 1 demonstrates how to change coupler height. CHANGING VERSACOUPLER HEIGHT Use of any other sized hitch ball will create an extremely dangerous condition that can result in separation of the coupler and ball, and/or hitch ball failure.
7-WAY CONNECTOR Your trailer is equipped with a 7-way connector which synchronizes the lights of your tow vehicle and trailer and can connect their respective braking systems. Each wire is color coded to identify the system it powers: White: Ground Green: Running Lights Brown: Right Turn Signal •...
These distribute the tongue weight of the trailer further away from the rear and can help in vehicle handling. Each towing situation is different due to the tow vehicle and trailer. Ember suggests speaking with your dealer prior to choosing a system.
Loading The process of safely and properly loading your trailer should become easier with practice and experience. Please first get familiar with and understand the following terms related to your trailer’s weight, carrying capacity, and rating: GVWR (GROSS VEHICLE WEIGHT RATING) The maximum permissible weight of the fully-loaded RV.
OR REARRANGE CARGO (EQUIPMENT, PERSONAL BELONGINGS, WATER, ETC.) UNTIL THE AXLE WEIGHT NO LONGER EXCEEDS THE GAWR BEFORE OPERATING THE RV. NOT OPERATING YOUR RV WITHIN THE DESIGNED WEIGHT RATINGS CAN CAUSE DAMAGE TO YOUR RECREATIONAL VEHICLE WHICH IS NOT COVERED UNDER ANY OF EMBER’S WARRANTIES.
We recommend that you practice towing your Ember RV in an empty parking lot before going on your first camping trip. This initial trial is fun, great practice, and will help you get accustomed to and familiar with your Ember RV’s systems and operation.
TIRE PRESSURE You are responsible for maintaining proper tire pressure in the tires of your trailer and tow vehicle. Always check your tire pressure and refer to the “Tires” discussion herein before traveling. BRAKES You are responsible for inspecting and maintaining both your trailer and tow vehicle brakes before towing.
SWAY AND FISHTAILING Excessive sway or fishtailing of your trailer can lead to the rollover of the trailer and tow vehicle, and thus, serious injury or death. The tendency for the vehicle to sway increases with speed. Thus, reduce speed as needed and in inclement or harsh weather conditions (i.e., high winds, rainstorms, slippery roads, etc.).
SHARP TURNS Minimize the suddenness of sharp turns by anticipating them, slowing down well in advance of them, and taking them at low, substantially reduced speeds. STEEP AND LONG GRADES Like sharp turns, be sure to anticipate steep grades. Downshift into a lower gear or range in advance to assist your braking on a descent and to add power on a climb.
However, should a situation arise and you find yourself in need of roadside assistance, the purchase of your Ember RV includes access to the Tredit Advantage 4-Year Roadside Assistance. They provide nationwide 24/7, on-demand assistance to RVers who require crucial services to help them get back up and running to continue their travels.
Maximum load rating is the maximum load in kilograms and pounds that each tire can carry. Maximum permissible inflation pressure is the greatest amount of air pressure that should be put in the tire under normal driving conditions. Maximum load single kg (lbs) at kPa (psi) cold indicates the maximum load and tire pressure when the tire is used as a single in unactive state.
WHEEL NUT TORQUE Proper wheel nut torque is essential to safe towing. The tires used on your Ember RV are rated for Light Truck Duty. However, their usage is much different than a truck. These are not used to steer and are subjected to high side load stress when making tight turns around corners.
Stage 3: Increase your torque wrench setting to the 3rd stage value on the Wheel Nut Torque Table. Begin with the appropriate bolt for your wheel and apply torque to all wheel nuts following the star pattern. If the wheel was replaced, check the torque again at every 50 miles for the first 500 miles and prior to each trip thereafter.
FAILURE TO FOLLOWING THE FOLLOWING SAFETY PRECAUTIONS CAN RESULT IN SERIOUS INJURY OR DEATH: • ONLY USE THE JACK TO GET THE TRAILER OFF THE GROUND - NEVER TO HOLD IT IN PLACE. • ALWAYS USE JACK STANDS WHEN YOU WORK BENEATH YOUR TRAILER. •...
Hook Ups After you have safely leveled and stabilized your RV, you may continue with set-up. If you plan to use campsite hook ups, read through the following: Connect the shore-line cord to an external 120V 30 to 50-amp (depending on needs) outlet.
External Equipment and Systems EUROPEAN WINDOWS Most Ember RVs come with European-style, dual-pane acrylic windows. These windows are different from windows normally found in recreational vehicles made in North America. There are two styles of windows, ones with arms that click into three open positions and ones with tension knobs that hold it in the open position.
• Use a high-pressure washer for cleaning your windows. INDEPENDENT SUSPENSION One of the key features of your Ember RV is the Curt Independent Suspension. This suspension is designed to handle the unique stress, strain, and vibration that comes with rough terrain.
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The camber and alignment of your suspension are key contributors to ride quality. If you feel that your trailer is not towing to your satisfaction or if you experience excessive tire wear, contact your dealer for service. After extensive use, it is possible for your suspension to develop a squeak or a scraping sound while it is in motion.
INDEPENDENT SUSPENSION ARM PIVOTS FRONT ELECTRIC FLAT JACK Most Ember RVs come equipped with an electric Gate Defender front jack. The extend-retract switch is located on the road-side compartment of the Gear Box. Review the Gate Defender’s Owner’s Manual for additional GATE DEFENDER information on operation, maintenance, and troubleshooting.
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To regain function in the event of a “buried” jack: Remove as much weight as possible from the front of the coach and attempt to extend the Gate Defender. If this does not correct the problem proceed to step 2. Elevate the front of the coach so that the foot pad is just clear of the ground.
GEAR BOX OWNER’S MANUAL One of the unique features of your Ember RV is the aluminum LP gas and battery compartment mounted on the A-Frame. This compartment is separated by a bulkhead into two areas. The curb-side section can accommodate two 20 lb. LP containers. This section is not lockable and is vented in multiple locations for safety.
WITH PROPER CARE. SEE THE CLEANING AND SEASONING INSTRUCTIONS IN YOUR GRIDDLE’S OWNER’S MANUAL. COOLER Your Ember RV may come equipped with a 12V cooler in the outdoor kitchen. Please refer to the manufacturer’s instructions supplied in the Owner’s Packet for care and operation.
IS NOT COOLING OR HAS SHUT OFF, TURN OFF ITEMS REQUIRING DC POWER. TELEVISION Your Ember RV may come equipped with a television in the outdoor kitchen. Please refer to the manufacturer’s instructions supplied in the Owner’s Packet for care and operation.
In this section of the manual, we defer to the component manufacturer’s manuals, which have been supplied with your Ember RV, for detailed operating instructions. Ember is only able to provide a summary operational description and recommends you review each of the component manuals before use of the component.
OPERATING APPLIANCES AT HIGH ALTITUDE All gas appliances experience lowered efficiency (or rating) at high altitude. This is a direct result of lower atmospheric pressure and oxygen levels and is not a defect of appliance. See component manual for each appliance. AIR CONDITIONER Most Overland floorplans come with standard one or two Truma Aventa air conditioning (AC) units.
DVD. WINEGARD AIR 360 Your Ember uses a Winegard AIR 360+ Omnidirectional TV Antenna. This antenna can receive VHF and UHF digital and HD TV channels. Some models may also have AM/FM signal capability. Additionally, the coach is prepped to permit installation of a gateway for 4G signal reception and Wi-Fi capability.
If equipped, the rear observation monitoring system will allow you to see behind your RV. Please refer to the manufacturer’s instructions supplied with the RV in the Owner’s Packet for care and operation. All Ember RVs come pre-wired for rear and side observation cameras.
MICROWAVE If equipped, microwaves operate on 120V power. Please refer to the manufacturer’s instructions supplied with the RV in the Owner’s Packet for care and operation. General Use: • Do not attempt to defeat or tamper with safety interlocks. • Do not allow residue to build up on sealed surfaces. •...
NEVER LEAVE ITEMS UNATTENDED ON THE COOKTOP. THE HOT AIR FROM THE VENT MAY IGNITE FLAMMABLE ITEMS AND MAY INCREASE PRESSURE IN CLOSED CONTAINERS WHICH MAY CAUSE THEM TO BURST. KEEP THE AREA AROUND THE APPLIANCE CLEAR AND FREE FROM COMBUSTIBLE MATERIALS, GASOLINE, AND OTHER FLAMMABLE VAPORS AND MATERIALS.
REFRIGERATOR Depending on the type, refrigerators can operate on 120V or 12V. The RV must be level to operate properly. The refrigerator will operate most efficiently when: • The RV is level. • It is allowed four hours to cool prior to putting any items in it. •...
RV. USE OF BED RAILS Ember feels that the owner of the RV is best equipped to determine if a bed rail system is necessary based on the intended use, actual users, and comfort level of the actual users of the elevated bed.
height of the mattress or bunk mat, so the height of the rails is appropriate as RV mattress and bunk mat sizes often differ in size from residential mattresses. Please also allow for adequate space to easily get in and out of the elevated bed after installation of the bed rail, especially in the case of an emergency.
EXACT SLIDE USER GUIDE Ember has designed your slideout with a sloped roof that drains water away from the coach. A level slide room is essential to this process. Additional support is not necessary beneath the rooms and non-warranty damage can occur from improper use of aftermarket support jacks.
BALs support website. Much of this information is intended for service personnel with extensive experience EXACT SLIDE with slideout repair and maintenance. Ember encourages you to contact TROUBLESHOOTING GUIDE your dealer prior to making any adjustments, replacements, or repairs.
Review the additional important safety alerts before operating either the slide systems. If a slide out system stalls out before reaching end of stroke OR if the slide room does not close and seal tightly, call your dealer or Ember Ownership Experience for trouble shooting and/or repair assistance.
Electrical System Your Ember RV is powered by both a 12V DC and 120V 60 Hz AC electrical system rated at 30 amps. These systems are connected via an AC to DC converter. All installations have been made in compliance with industry standards applicable on the date of manufacture.
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SOLAR REGULATOR / FRONT JACK SOLAR PANEL BATTERY CONTROLLER DISCONNECT BATTERIES 110V 110V AC LOAD 110V 110V RECEP FOR 1000W CONVERTER / INVERTER INVERTER FUSE BOX 12V DC LOAD 110V 110V SHORE POWER POWER TO 110V SHORE ALL RECEPS POWER (STANDARD SETUP) SOLAR REGULATOR / FRONT JACK...
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SOLAR REGULATOR / FRONT JACK SOLAR PANELS BATTERY CONTROLLER DISCONNECT BATTERIES 110V 110V AC LOAD 110V CONVERTER / INVERTER FUSE BOX 12V DC LOAD 110V BATTERY POWER POWER TO ALL RECEPS (MAX SOLAR) SOLAR REGULATOR / FRONT JACK SOLAR PANEL CONTROLLER BATTERY DISCONNECT...
INVERTER An inverter takes 12 Volt Direct Current and generates 110 Volt Alternating Current at 60Hz. In your Ember, the inverter powers all receptacles and depending on your options, may provide power to additional appliances when the unit is unplugged from shore power. Overland units come with...
12-VOLT DIRECT CURRENT SYSTEM The following electrical components (if equipped) operate off 12V DC: • Kitchen and living area lighting • Refrigerator • Truma Combi Furnace and Water Heater • Lippert One Control System • Awning • Water pump • Miscellaneous internal and external lighting •...
SOLAR POWER SYSTEM AND BATTERIES Your Ember RV comes equipped standard with two 200-watt solar panels and four with the Max Solar package. These provide current at 20V-24V to the MPPT controller which steps the voltage down as necessary to charge the batteries.
SMART SYSTEM ™ Your Ember may be equipped with an EmberLink Smart System. The control panel for the smart system is located at the entrance to the coach. The panel and the systems it controls are powered by the DC electrical system.
Propane System OVERVIEW The liquid propane (LP) gas system in your Ember RV provides the fuel for cooking, heating, and hot water only and is plumbed to the indoor stovetop, the outdoor griddle, and the Truma Combi Eco Plus. LP is a clean, efficient, and safe form of energy when proper handling and safety precautions are observed.
The source of the moisture is varied. It can occur at the refinery or gas bulk plant, in the cars used to transport the gas, or even within your own LP tanks. Moisture in an LP tank can occur when a tank service valve is left open, allowing moist air to enter, and become trapped. A two-stage regulator helps reduce the possibility of freezing up because of its larger orifice size and that heat is being transferred through the walls of two regulators instead on only one.
LP PIGTAIL The LP pigtail is a hose used to connect to the regulator on the tank through which the LP fuel flows. This safety feature is generally recognized by the large green nut that attaches to the outside of the valve on the regulator. It limits excessive gas flow and prevents gas from flowing unless the connection is tight.
Plumbing System • There are one or two different water systems in your Ember RV: The Overland has a freshwater system and a wastewater system, while the Overland Micro has a freshwater system only. The freshwater system consists of the freshwater holding tank, freshwater connections, the Nautilus™, water pump, outside...
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Error Cause Remedy Code # 17 Hot water mode with empty water Switch off furnace and allow to cool. container. Fill boiler with water. # 18 Warm-air outlet blocked. Check the individual outlet openings. Circulated air intake blocked. Remove blockage from circulated air intake.
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Error Cause Remedy Code Gas pressure regulation system Contact Truma Service. defective. Overheating protection has Switch off furnace and allow to cool; responded. if neces-sary, fill the water container with cold water. Check warm air outlets and circulated air in- take and remove blockages.
TRUMA COMBI PRESSURE RELIEF VALVE Per manufacturer instructions, Ember ships all units to the dealer with the Truma Combi pressure relief/drain valve open. • This valve must be closed prior to operating the Truma Combi. • Failure to do this will result in water draining immediately beneath the front of the coach.
MONITORING TANK STATUS The EmberLink™ panel mounted at the entrance to the RV allows you to monitor the fill status of the freshwater, graywater, and blackwater tanks. The monitor panel operates on 12V DC power supplied by either the converter or auxiliary battery. Sensors installed in the holding tanks connect to a resistor assembly relaying an electronic message to the display.
INSTRUCTIONS NAUTILUS WATER MANAGEMENT SYSTEM Your Ember RV is equipped with a Nautilus water management system located in the passthrough storage area on the off-door side of the coach. Refer to the Nautilus User Instructions for details on performing the following: Power fill your fresh water tank for remote or dry camping.
FRESH WATER SYSTEM Fresh Water System - First Use Your new RV may have been winterized, as indicated by temporary labels located in the in the coach. • BEFORE first use, the system should be Sanitized, even if it has NOT been Winterized. •...
To remove excessive chlorine odor or taste which may remain: PREPARE a Vinegar Solution of one (1) quart vinegar to five (5) gallons water. Pour the Vinegar Solution into a contain. CONTINUE to fill the freshwater tank with until full. REPEAT steps 2-4 above.
SHOWERMI$ER Your Ember RV comes equipped with a Showermi$er water conservation system for boon docking or dry camping scenarios. Please read the manufacturer’s user guide for instructions on use and care. The Showermi$er, when in use, empties into the freshwater tank.
SHOWER MAINTENANCE The shower walls in your Ember are made of a rigid plastic. Use a mild detergent and warm water to clean. DO NOT use gritty or abrasive particle soaps or scouring compounds. These may cause scratches or scuffing.
Open the outside shower door to remove the hand held showerhead and hose from its holder. Turn ON the hot and cold faucet knobs, and adjust the water temperature as desired. To activate the hand held shower turn ON the sprayer head attachment (some models).
Attach a garden hose to the Nautilus inlet labeled “TANK FLUSH”. Connect to a pressurized water source and activate flow. Water pressure must be greater than 40psi to effectively rinse the tank Flush tank until water appears clear in the sewer hose.
CLOSE the sewer hose housing dust cap. When connected to a (campground) sewer drain • Keep the Black Tank Drain Valve CLOSED until the holding tank is at least ¾ full. This should provide enough water to completely drain the holding tank. •...
(90) days, when the seasons change, and before each trip. During your inspection, look for cracks, voids, shrinkage, and any other sign of deterioration. Replace sealant where necessary, using the same type of sealant. Ember RV recommends a black or clear silicone sealant with biocide.
Reduce indoor humidity and ventilate to aid in the drying process. Ember RVs contain 5-sided aluminum frame construction, so there is no wood in the structure of the unit to damage. However, if the issue continues, please contact your dealer as soon as possible.
Required Maintenance Schedule PROCEDURE TO BE PERFORMED: Maintenance schedules are minimum requirements. Extended use, extreme tempuratures, high humidity, or other extreme conditions will require more frequent maintenance. MAINTENANCE ITEM Check settings & adjust per manufactureres guide Appliances Make sure burner tubes/vents are clean/unobstructed Clean &...
Thankfully, the winterization process is relatively easy if you work with a checklist and double-check your work as you go. Your Ember Overland Series is also equipped with the Nautilus P2.5 System, which makes the winterization process much easier.
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Leave the Combi’s drainage valve open for the winter to ensure that no water is accidentally left inside the tank. Remember to close this valve in the spring before dewinterizing your Ember so that water does not pour out of the drainage hose.
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COMPRESSED AIR AND ANTIFREEZE Before introducing compressed air (which is optional) and/or antifreeze into your Ember’s water system, you must put your Nautilus system into bypass mode as seen in the picture to the left. This isolates your Truma Combi from the rest of your water system and ensures that it is not damaged by compressed air, or by filling it with antifreeze.
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Now that your tanks and lines have been drained and your Truma Combi has been bypassed, it is time to flush your Ember’s water system with antifreeze. You will need approximately 3 gallons of antifreeze (and a siphon hose) to completely flush the system and fill your traps with antifreeze.
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This completes the process of winterizing your Ember Overland Series Recreational Vehicle, It is advisable to double check your work at this point and make sure that...
DEWINTERIZING YOUR RV DO NOT ATTEMPT TO TURN ON THE WATER HEATER OR USE THE PLUMBING SYSTEM ONCE THE SYSTEM HAS BEEN WINTERIZED. DEWINTERIZE THE WATER SYSTEM, FLUSH, AND SANITIZE PRIOR TO USE. Attach hose to Nautilus System while in “city water” mode. Turn on the city water with all faucets, showers, and spray ports turned off.
Serial Number, VIN, Decals A vehicle data card is supplied with your Ember RV listing manufacturer, model, and serial number information for major factory installed appliances and equipment. The VIN (vehicle identification number) label is mounted on the A-frame of the travel trailer.
Warranty WARRANTY SERVICE TIPS To obtain service, please contact your dealer where you purchased the Ember RV for warranty service. If you encounter any difficulty obtaining warrantly service, please contact Ember’s Ownership Experience Department at: EMBER RECREATIONAL VEHICLES, INC. Attn: Ownership Experience Department...
Ask how their billing will be handled. They may choose to bill Ember directly; otherwise, you are expected to pay them. 2. Have the RV repair facility inspect your RV. Either they or you MUST call the Ember Ownership Experience department to discuss applicable warranty coverage prior to any repair work being performed.
7. Ember does not reimburse for any travel time or service calls for repairs either from the owner going to the facility or a mobile tech traveling to the unit. 8. Ember is not responsible for lost time, hotel accommodations, or lost wages due to unit repairs.
If you’re not sure if the issue is warrantable, please review this owner’s manual for the component in question. You can also contact the manufacturer of the component in question. Finally, you can reach out to Ember for direction, and we can walk you through your issues.
Ember Recreational Vehicles, Inc., (“Ember”) provides a 1-2-3 Limited Warranty with this recreational vehicle (“RV”). Simply stated, one (1) time, Ember’s Two (2) Year Limited Base Warranty and Ember’s Three (3) Year Limited Structural Warranty may be transferred to a subsequent retail purchaser within the first year of ownership.
Email: warranty@emberrv.com EMBER’S TWO (2) YEAR LIMITED BASE WARRANTY Ember’s Limited Base Warranty covers this RV for a period of two (2) years from the date of purchase by the first retail owner. The Limited Base Warranty covers defects in materials and workmanship supplied by and attributable to Ember’s manufacturing and...
+1 (844) 732-4204 or by email at warranty@emberrv.com. EMBER’S THREE (3) YEAR LIMITED STRUCTURAL WARRANTY The Ember Limited Structural Warranty covers this RV for a period of three (3) years from the date of purchase by the first retail owner. This Limited Structural Warranty covers defects in materials and workmanship supplied by and attributable to Ember’s...
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RV, the second retail purchaser must, to receive the unexpired balance of the Limited Structural Warranty coverage as described above, provide Ember your VIN, name, address, phone, and email address (proof of purchase may be requested) by phone at +1 (844) 732-4204 or by email at warranty@emberrv.com.
RV. Ember RV must fail to provide you with the primary remedy or the secondary remedy before you can sue Ember for breach of contract or the breach of any express or implied warranty.
Year Limited Base Warranty coverage period to Ember through an authorized Ember dealer or service center. After the Ember Two (2) Year Limited Base Warranty coverage period expires, all appliance and component warranty claims must be directed to the respective appliance and component manufacturers.
If you believe your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ember Recreational Vehicles. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
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