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Summary of Contents for Ember TOURING EDITION 2023
- Page 1 2023 OWNER’S MANUAL TOURING EDITION...
- Page 2 This Manual Belongs to: ______________________________________________________________________________ VIN __________________________________________________________________________ DEALER _____________________________________________________________________ ADDRESS ____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ DEALER PHONE ______________________________________________________________ DEALER CONTACT ___________________________________________________________...
- Page 3 DATE DESCRIPTION OF SERVICE SERVICE PERFORMED BY...
- Page 4 Dear Ember Owner, Congratulations on your new Ember, and welcome to the Ember Recreational Vehicles family! On behalf of everyone at Ember, we’re glad you’re here. At Ember, we’re focused on creating a truly unique and exceptional ownership experience. We hope that you’ll see this in not only the quality we build into our units, but through the interactions you’ll have with our company and our dealer partners if...
- Page 5 Ownership Experience department. We hope that your Ember brings you many years of adventures and fun with memories to last a lifetime! We are thankful you chose to be a part of the Ember family and wish you safe travels!
- Page 6 About this Manual This Owner’s Manual for your Ember Recreational Vehicle (RV) is intended to serve as a guide for safety, care, and normal operation of your unit. Information contained in this document is subject to change without notice and includes relative information available at time of the publication of this version.
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Page 7: Table Of Contents
Maintaining Your Alarm General Towing and Driving Safety Regulations for LP Cub Lane Change Assist Fire Safety Sway and Fishtailing YOUR EMBER RECREATIONAL VEHICLE Winding Narrow Roads Technical Data and General Sharp Turns Specifications Steep and Long Grades PRE-TRIP PREPARATION... - Page 8 Torque Adjustments Awning Tire Safety Checklist Appliances Travel Trailer Set Up at Destination Microwave Site Requirements and Selection Gas Cooktop (Range) and Oven Leveling Refrigerator Roof Vents (Power and Manual) EXTERNAL EQUIPMENT AND SYSTEMS Removable Table Solar on the Side Cub Lane Change Assist D Rings European Windows...
- Page 9 PROPANE SYSTEM WARRANTY, REPAIR, AND SERVICE Overview General Care and Maintenance Regulator Cleaning the Interior Regulator Freeze-Up Exterior Finish Other Cold Weather Factors Frame and Chassis LP Pigtail Hitch Couplers Propane Gas Detector Safety Chains In the event of an alarm Jacks Conditions that could adversely Tires and Wheels...
- Page 10 Do it Yourself EMBER’S THREE (3) YEAR LIMITED STRUCTURAL WARRANTY Write it Down Remedies Part Lead Times Primary Remedy Inspect Repairs Secondary Remedy Use Your Unit as Intended What is Not Covered by the THE 1-2-3 LIMITED WARRANTY Ember Limited Warranties...
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Page 11: Overview Of Owner's Manual
After you have thoroughly reviewed the manual, you will have a good understanding of the do’s and dont’s of owning and operating an Ember Recreational Vehicle. If you aren’t sure of a certain feature, you can easily locate the section that addresses your concern and look up the information you need. -
Page 12: Egress Windows
PROPANE GAS / CARBON MONOXIDE DETECTOR One of the key safety features of your Ember is the propane gas and carbon monoxide detector located near the floor in the living area. Please read the owner’s manual for operations and maintenance. -
Page 13: Conditions That Could Adversely Affect Your Alarm
IN THE EVENT OF AN ALARM: 1. IMMEDIATELY EVACUATE ALL OCCUPANTS FROM THE RECREATIONAL VEHICLE. 2. SHUT OFF THE GAS SUPPLY AT THE TANK. 3. EXTINGUISH ANY OPEN FLAMES, PILOT LIGHTS AND ALL SMOKING MATERIAL. 4. TURN OFF YOUR GENERATOR. 5. -
Page 14: Safety Regulations For Lp
MONOXIDE. CARBON MONOXIDE CAN BE FATAL! SAFETY REGULATIONS FOR LP Your Ember RV uses pressurized propane gas and, as such, requires that you as the owner be made aware of the risks involved. The following warnings are posted throughout your recreational vehicle to provide information on LP gas safety. -
Page 15: Fire Safety
DO NOT STORE LP GAS CONTAINERS, GASOLINE, OR OTHER FLAMMABLE LIQUIDS INSIDE THE VEHICLE, AS A FIRE OR EXPLOSION MAY RESULT. DO NOT FILL LP GAS CONTAINERS TO MORE THAN 80% CAPACITY. If you smell gas: • Extinguish any open flames, pilot lights, and all smoking materials. •... - Page 16 ENSURE EVERYONE IN YOUR RV IS FAMILIAR WITH THE OPERATION AND LOCATION OF ALL FIRE EXTINGUISHERS. In the event of a fire, get everyone outside, then determine if you should attempt to extinguish the fire. If it is a large fire or a chemical fire, DO NOT HESITATE! Leave the vehicle immediately and call the fire department.
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Page 17: Your Ember Recreational Vehicle
SHALL NOT BE USED INSIDE THE RV. DOING SO MAY CAUSE A FIRE, EXPLOSION, CARBON MONOXIDE POISONING, OR ASPHYXIATION. Your Ember Recreational Vehicle TECHNICAL DATA AND GENERAL SPECIFICATIONS This information is available via a QR Code located at the entry to your coach. -
Page 18: Pre-Trip Preparation
Pre-Trip Preparation Before leaving on your first trip with your new Ember Recreational Vehicle, read the information in this manual very carefully. After reading through the manual, run through the following checklist at least once. PRE-TRIP CHECKLIST LOADING Properly load and secure your trailer by carefully and evenly distributing the weight, properly following add-on equipment (Thule, Yakima, etc.) guidelines, and not... -
Page 19: Exterior
EXTERIOR Close the valves on the LP bottles. Empty gray/black holding tanks. Inspect all exterior baggage doors and ensure they are secured for travel. Inspect the Gear Box and ensure the LP canisters and batteries are secure. Ensure the lid is fastened. Inspect tires and check the pressures. -
Page 20: Hitching
Remember that the hitch load rating must be equal to or greater than the coupler load (the hitch is attached to the towing vehicle, the coupler to the trailer). Be sure the hitch size matches the coupler size. All Ember Touring Edition floorplans require a Class 3 or Class 4 Hitch. -
Page 21: 7-Way Connector
Remember to also inspect the safety chains. Be sure to correct any noted problems or defects before towing the trailer. Examine all hitch components before hitching. Look for wear, corrosion, deformations, stripping, cracks, and other defects. Replace worn, corroded or cracked hitch components before coupling the trailer to the tow vehicle. -
Page 22: Hitching Steps And Instructions
HITCHING STEPS AND INSTRUCTIONS Hitching up your trailer will get easier with practice. You are highly encouraged to review the Smart Jack Owner’s Manual for specific instructions, and warnings, on hitching your coach using the Smart Jack. The hitching steps described below are typical. It is also highly recommended that you consult the hitching and unhitching instructions associated with your particular tow vehicle and hitching configuration. -
Page 23: Sway Control And Weight Distribution Hitch
Each towing situation is different due to the tow vehicle and trailer. Ember suggests speaking with your dealer prior to choosing a system to determine which will be best for you. -
Page 24: Loading
Loading The process of safely and properly loading your trailer should become easier with practice and experience. Please first get familiar with and understand the following terms related to your trailer’s weight, carrying capacity, and rating: GVWR (GROSS VEHICLE WEIGHT RATING) The maximum permissible weight of the fully-loaded RV. -
Page 25: Cargo Capacities
OR REARRANGE CARGO (EQUIPMENT, PERSONAL BELONGINGS, WATER, ETC.) UNTIL THE AXLE WEIGHT NO LONGER EXCEEDS THE GVWR BEFORE OPERATING THE RV. NOT OPERATING YOUR RV WITHIN THE DESIGNED WEIGHT RATINGS CAN CAUSE DAMAGE TO YOUR RECREATIONAL VEHICLE WHICH IS NOT COVERED UNDER ANY OF EMBER’S WARRANTIES. -
Page 26: Towing
We recommend that you practice towing your Ember RV in an empty parking lot before going on your first camping trip. This initial trial is fun, great practice, and will help you get accustomed to and familiar with your Ember RV’s systems and operation. -
Page 27: Tire Pressure
Lane Change Assist is an optional system. Please consult the Cub User Manual prior to utilizing this feature. This equipment is not a substitute for responsible situational awareness and is solely intended to aid or assist in safely towing your Ember RV. -
Page 28: Sway And Fishtailing
SWAY AND FISHTAILING Excessive sway or fishtailing of your trailer can lead to the rollover of the trailer and tow vehicle, and thus, serious injury or death. The tendency for the vehicle to sway increases with speed. Thus, reduce speed as needed and in inclement or harsh weather conditions (i.e., high winds, rainstorms, slippery roads, etc.). -
Page 29: Sharp Turns
SHARP TURNS Minimize the suddenness of sharp turns by anticipating them, slowing down well in advance of them, and taking them at low, substantially reduced speeds. STEEP AND LONG GRADES Like sharp turns, be sure to anticipate steep grades. Downshift into a lower gear or range in advance to assist your braking on a descent and to add power on a climb. -
Page 30: Tires
However, should a situation arise and you find yourself in need of roadside assistance, the purchase of your Ember RV includes access to the Tredit Advantage 4-Year Roadside Assistance. They provide nationwide 24/7, on-demand assistance to RVers who require crucial services to help them get back up and running to continue their travels. -
Page 31: Tire Tread
TIRE TREAD The tire tread provides the gripping action and traction that helps prevent your vehicle from slipping or sliding, especially when the road is wet or icy. Generally, tires are not safe and should be replaced when the tread is worn down to 1/16 of an inch. PRESSURE AND LOAD LIMITS Tire inflation pressure is the level of air in the tire that provides it with load-carrying capacity and affects the overall performance of the vehicle. -
Page 32: Tire Pressure Management System (Tpms)
MANUAL WHEEL NUT TORQUE Proper wheel nut torque is essential to safe towing. The tires used on your Ember RV are rated for Light Truck Duty. However, their usage is much different than a truck. These are not used to steer and are subjected to high side load stress when making tight turns around corners. -
Page 33: Tire Safety Checklist
Stage 2: Increase your torque wrench setting to the 2nd stage value on the Wheel Nut Torque Table. Begin with the appropriate bolt for your wheel and apply torque to all wheel nuts following the star pattern. Following stage 2, the wheel can support the weight of the habitat and may be lowered off the jack stands. -
Page 34: Travel Trailer Set Up At Destination
TRAVEL TRAILER SET UP AT DESTINATION SITE REQUIREMENTS AND SELECTION Leveling Once you have arrived and parked in your campsite, before removing your RV from your tow vehicle, it needs to be on as level ground as possible to assure proper operation of certain features. - Page 35 After you have safely leveled and stabilized your RV, you may continue with set-up. If you are using campsite hookups, connect the shore-line cord to an external 120V, 30-amp or 50-amp outlet. Note: 20FB, 21MRK, 24BH, 24MBH, 26RB and 26MRB units use 30-amp service. 28BH and 28MBH and other dual AC units use 50-amp service.
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Page 36: External Equipment And Systems
Lane Change Assist is an optional system. Please consult the Cub User Manual prior to utilizing this feature. This equipment is not a substitute for responsible situational awareness and is solely intended to aid or assist in safely towing your Ember RV. EUROPEAN WINDOWS Most Ember RVs come with European-style, dual-pane acrylic windows. -
Page 37: Condensation
THIS DOCUMENT PRIOR TO USE. GEAR BOX Your Ember RV may come equipped with an aluminum/steel Gear Box mounted on the A-Frame. This compartment is separated into three areas. The driver-side bottom section is for vented and unvented battery storage and the curbside section can fit two 20 lb. LP... -
Page 38: Exterior Telescoping Ladder
OUTDOOR KITCHEN GRIDDLE Your Ember RV may come equipped with an optional griddle in the outdoor kitchen (select models). It is important to properly season your griddle before cooking on it for the first time. Please refer to the manufacturer’ s instructions supplied in the Owner’ s Packet for care and operation. -
Page 39: Outside Refrigerator
DEATH OR SERIOUS INJURY. OUTSIDE REFRIGERATOR Your Ember RV may come equipped with a refrigerator in the outdoor kitchen (select models). Commonly this refrigerator operates off the 120V AC system. Please refer to the manufacturer’s instructions supplied in the Owner’s Packet for care and operation. -
Page 40: Internal Equipment And Systems
In this section of the manual, we defer to the component manufacturer’s manuals, which have been supplied with your Ember RV, for detailed operating instructions. Ember is only able to provide a summary operational description and recommends you review each of the component manuals before use of the component. -
Page 41: Operating Appliances At High Altitude
OPERATING APPLIANCES AT HIGH ALTITUDE All gas appliances experience lowered efficiency (or rating) at high altitude. This is a direct result of lower atmospheric pressure and oxygen levels and is not a defect of appliance. See component manual for each appliance. HEATING AND COOLING AIR CONDITIONER Most Touring Edition floorplans will come with 1 or 2 air conditioners with soft start... -
Page 42: Access
ACCESS Through the narrow vent panel adjacent to the pass-through storage. Detach the panel to gain access to the furnace. This also permits access to the OFF/RESET switch. KEY POINTS This Furnace does not have a pilot. It is equipped with an ignition device that automatically lights the burner. -
Page 43: Entertainment And Connectivity
RV in the Owner’s Packet for care and operation. WINEGARD AIR 360 Your Ember RV uses a Winegard AIR 360+ Omnidirectional TV Antenna. This antenna can receive VHF and UHF digital and HD TV channels. Some models may also have AM/FM signal capability. -
Page 44: Appliances
APPLIANCES MICROWAVE Your Ember RV comes with a microwave which operates on 110V power. The microwave draws approximately 1.35 KW, so minimize power consumption while it is in operation in order to avoid tripping the main breaker. Your microwave provides around 900W of cooking power. -
Page 45: Refrigerator
DO NOT USE COOKING APPLIANCES FOR COMFORT HEATING. IT CAN LEAD TO CARBON MONOXIDE POISONING WHICH CAN LEAD TO DEATH OR SERIOUS INJURY. NEVER LEAVE ITEMS UNATTENDED ON THE COOKTOP. THE HOT AIR FROM THE VENT MAY IGNITE FLAMMABLE ITEMS AND MAY INCREASE PRESSURE IN CLOSED CONTAINERS WHICH MAY CAUSE THEM TO BURST. -
Page 46: Roof Vents (Power And Manual)
OFF ITEMS REQUIRING DC POWER. ROOF VENTS (POWER AND MANUAL) Your Ember RV has two or more DC powered ceiling vent fans. This equipment is an excellent tool to keep the RV ventilated and help manage indoor air quality. THE VENT COVERS MUST BE CLOSED AND SECURED PRIOR TO TRAVEL AND SPEEDS IN EXCESS OF 75 MPH MAY DAMAGE THE COVER. -
Page 47: Elevated Bunks
GUIDELINES BELOW REGARDING ELEVATED BEDS AND THE USE OF BED RAILS. USE OF BED RAILS Ember feels that the owner of the RV is best equipped to determine if a bed rail system is necessary based on the intended use, actual users, and comfort level of the actual users of the elevated bed. -
Page 48: Murphy Beds
MURPHY BEDS Ember prides itself on the design of its Murphy Bed and believes it provides one of the best Murphy-style sleeping options in the RV business. The mattress is a standard residential queen and when “stowed,” the Murphy sofa provides stylish and comfortable seating. -
Page 49: Murphy Bed Setup And Storage
MANUAL seal correctly. Ember has also designed your slideout with a sloped roof that drains water away from the coach. A level slide room is essential to this process. Additional support is not necessary beneath the rooms and non-warranty damage can occur from improper use of aftermarket support jacks. -
Page 50: Troubleshooting The Slide Room
TROUBLESHOOTING THE SLIDE ROOM Ember recognizes that a malfunctioning slideout poses a significant problem and can prevent safe travel to and from your destination. Many common issues are addressed on BALs support website. Much of this information is intended for service personnel with extensive experience with slideout repair and maintenance. -
Page 51: Slideout Manual Override
For additional help, contact BAL Technical Support at 877-557-7788 or BAL MANUAL email at baltechsupport@norcoind.com. You can also reach out to the OVERRIDE VIDEO Ember Ownership Experience department for troubleshooting and/or repair assistance. DO NOT PLACE EXCESSIVE WEIGHT IN THE SLIDEOUT ROOM. IT CAN CAUSE THE SLIDEOUT ROOM TO MALFUNCTION AND CAUSE DAMAGE TO THE SLIDEOUT. -
Page 52: Electrical System
Electrical System Your Ember RV has two electrical systems: 12 Volt Direct Current (DC) and 120 Volt Alternating Current (AC). DC power is provided either from batteries or through “conversion” of 120V AC to 12V DC through a device called a converter. AC power is provided through your 30-amp or 50-amp shorepower hookup or through “inversion”... -
Page 53: Figure 14: 50-Amp Electrical
Below are schematics of the 50-amp electrical system, 30-amp electrical system, and electrical system configuration when on battery power. Key points for all coaches: • All wall outlets are GFCI protected by a GFCI breaker at the electric panel. • Utility outlets that power various appliances are not GFCI protected. -
Page 54: Figure 15: 30-Amp Electrical
FIGURE 15: 30-AMP ELECTRICAL SYSTEM SCHEMATIC The following electrical components operate off 120V AC and will not function if not connected to shore power: • Air conditioner • Microwave • 120V Water Heater (LP with DC Ignition available) • Fireplace •... -
Page 55: Inverter
INVERTER An inverter takes in 12 Volt direct current and generates 120 Volt alternating current at 60Hz. In your Ember, the inverter powers all wall outlets. Your inverter has an automatic transfer switch that detects when shorepower is connected and automatically shuts off AC output. -
Page 56: 12-Volt Direct Current System
12-VOLT DIRECT CURRENT SYSTEM Your DC system receives current from batteries or from AC current converted to DC current through the converter. The following components operate off 12V DC: • All lighting • Awning • Exhaust Fans • Ignition coil and fan for the furnace •... -
Page 57: Converter Inspection And Maintenance
Key points on your converter: • If the amp draw on the converter is greater than its maximum output, the converter will not shut off but will lower the output voltage. This could cause some appliances with undervoltage protection to malfunction or shut off completely. •... -
Page 58: Batteries
BATTERIES Your Ember RV may come equipped with an optional front gear box. This gear box provides space for aftermarket installation of a battery. To ensure compatibility with factory installed components, review the manuals for the controller and the power center prior to selecting a battery. -
Page 59: Solar Panels
SOLAR PANELS Your Ember RV may come equipped with two 200 Watt Solar Panels. These provide current at 20V to the MPPT controller which steps the voltage down as necessary to charge the batteries. The solar panels do not provide battery charge when the unit is connected to shore power. -
Page 60: Propane System
Propane System OVERVIEW The liquid petroleum (LP) gas system in your Ember RV provides the fuel for cooking, heating, and hot water is plumbed to the indoor stovetop and the outdoor griddle. LP is a clean, efficient and safe form of energy when proper handling and safety precautions are observed. -
Page 61: Other Cold Weather Factors
NOTE: THE CONNECTION AT THE LP TANK WILL SHUT DOWN IN EXTREME HEAT (240˚-300˚ FAHRENHEIT). PROPANE GAS DETECTOR One of the key safety features of your Ember RV is the propane gas and carbon monoxide detector located near the floor in the living area. FIGURE 22: Please read the owner’s manual for operations and maintenance. -
Page 62: In The Event Of An Alarm
In the event of an alarm: If the detector senses the presence of LP gas, the light will turn from green to red, accompanied by constant beeps. IN THE EVENT OF AN ALARM: 1. IMMEDIATELY EVACUATE ALL OCCUPANTS FROM THE RECREATIONAL VEHICLE. 2. -
Page 63: Plumbing System
DOCKING STATION NAUTILUS WATER MANAGEMENT SYSTEM Your Ember RV is equipped with a Nautilus water management system located in the pass-through storage area on the off-door side of the coach. Refer to the Nautilus User Instructions for details on performing the following: 1. -
Page 64: Fresh Water System
FRESH WATER SYSTEM FRESH WATER SYSTEM - FIRST USE Your new RV may have been winterized, as indicated by temporary labels in the coach. Before first use, the system should be sanitized, even if it has NOT been winterized. Sanitizing the fresh water system will kill all bacteria and organisms that can contaminate your water supply. -
Page 65: Using A Pressurized Water Source
TO YOUR PLUMBING SYSTEM. EXTERIOR SPRAY PORTS Quick-connect spray ports are installed on both sides of your Ember. The spray port at the docking station is configured for both hot and cold water. Single port connections only use cold water. Both can be used for washing / rinsing outside your RV. -
Page 66: Draining The Fresh Water System
To use spray ports: Attach the supplied quick-connect hose and sprayer to your spray port. If using the hot/cold port, CHECK that the Water Heater is turned ON and allow sufficient time for the water to heat. If dry camping, TURN ON the 12-volt Water Pump. Adjust to the desired temperature. -
Page 67: Basic Maintenance And Care
Important topics to review: • Safety warnings regarding burns, • Performing preventative scalding hazards, carbon monoxide, maintenance and explosion hazards • Electric ignition module cleaning • Gas/Electric Function • Maintaining the water heater tank • Location of Components • Re-establish the thermal •... -
Page 68: Water Pump
WATER PUMP The water pump for the unit provides between 40 and 50 psi of pressure to your plumbing system. Your water pump is designed only for intermittent use and is not intended to be left on for extended periods of time. In some cases, your pump may exhibit “cycling”... -
Page 69: The Lavatory
SHOWER MAINTENANCE The shower walls in your Ember are made of a rigid plastic. Use a mild detergent and warm water to clean. DO NOT use gritty or abrasive particle soaps or scouring compounds. These may cause scratches or scuffing. -
Page 70: Wastewater System
WASTEWATER SYSTEM Your wastewater system consists of a gray water (galley) tank for sink and shower run off and a waste water (black) tank for toilet waste. Gray and Black pull levers in the docking station allow you to open the drain valves for each tank. BLACK &... -
Page 71: Emptying The Black And Gray Water Tanks
EMPTYING THE BLACK AND GRAY WATER TANKS The black tank and gray tank drain valves are opened from the docking station. Key points: • ALWAYS drain the black water holding tank FIRST. • THEN, drain the gray tank wastewater to help rinse any solids from the sewer outlet and hose. -
Page 72: Warranty, Repair, And Service
You can also contact your Ember dealer for guidance. Do not use flammable liquids or sprays to clean the inside of your RV. -
Page 73: Hitch Couplers
Replace sealant where necessary, using the same type of sealant. Contact your dealer or Ember RV for suggestions concerning replacement sealants. CEILING, INTERIOR WALLS, COUNTERTOP, TABLETOPS Clean with soap or other mild, non-abrasive cleaner, warm water, and a damp cloth. -
Page 74: Faucets And Fixtures
Reduce indoor humidity and ventilate to aid in the drying process. Ember RVs contain 5-sided aluminum frame construction, so there is no wood in the structure of the unit to damage. However, if the issue continues, please contact your dealer as soon as possible. -
Page 75: Required Maintenance Schedule
Required Maintenance Schedule PROCEDURE TO BE PERFORMED: Maintenance schedules are minimum requirements. Extended use, extreme tempuratures, high humidity, or other extreme conditions will require more frequent maintenance. MAINTENANCE ITEM Check settings & adjust per manufactureres guide Appliances Make sure burner tubes/vents are clean/unobstructed Clean &... -
Page 76: Winterizing And Storage
Winterizing and Storage Properly winterizing and storing your RV is important to its longevity and value of your Ember RV. Please read through the following tips carefully so you fully understand how to best store your RV. WINTERIZING YOUR RV It is necessary to winterize the water system in your RV when storing it for periods of freezing weather, in an unheated environment. -
Page 77: Storing Your Rv
Drain all holding tanks – fresh water and sewage. Attach garden hose to fresh water fill and fill tank. Turn ‘ON’ pump switch and open cold water side of all faucet/shower fixtures. Leave open until the water runs clear, (no pink residue). Repeat for the hot water side. -
Page 78: Serial Number, Vin, Decals
Serial Number, VIN, Decals A vehicle data card is supplied with your Ember RV listing manufacturer, model, and serial number information for major factory installed appliances and equipment. The VIN (vehicle identification number) label is mounted on the A-frame of the travel trailer. -
Page 79: Warranty
In the event the issue should re-occur after you have left the dealership, contact the repair center and Ember RV Ownership Experience department as soon as possible so the situation can be resolved expediently. -
Page 80: Obtaining Emergency Warranty Repair
Ask how their billing will be handled. They may choose to bill Ember directly; otherwise, you are expected to pay them. 2. Have the RV repair facility inspect your RV. Either they or you MUST call the Ember Ownership Experience department to discuss applicable warranty coverage prior to any repair work being performed. -
Page 81: Have The Following Available When You Call
If you’re not sure if the issue is warrantable, please review this owner’s manual for the component in question. You can also contact the manufacturer of the component in question. Finally, you can reach out to Ember for direction, and we can walk you through your issues. -
Page 82: Do It Yourself
This allows you to keep camping rather than waiting for parts. INSPECT REPAIRS Your Dealer and Ember both want you to be happy with whatever repairs you receive. Take time to go through your list and verify all repairs are complete to your satisfaction before leaving the dealership. -
Page 83: The 1-2-3 Limited Warranty
Ember Recreational Vehicles, Inc., (“Ember”) provides a 1-2-3 Limited Warranty with this recreational vehicle (“RV”). Simply stated, one (1) time, Ember’s Two (2) Year Limited Base Warranty and Ember’s Three (3) Year Limited Structural Warranty may be transferred to a subsequent retail purchaser within the first year of ownership. -
Page 84: Ember's Two (2) Year Limited Base Warranty
Email: warranty@emberrv.com EMBER’S TWO (2) YEAR LIMITED BASE WARRANTY Ember’s Limited Base Warranty covers this RV for a period of two (2) years from the date of purchase by the first retail owner. The Limited Base Warranty covers defects in materials and workmanship supplied by and attributable to Ember’s manufacturing and... -
Page 85: Ember's Three (3) Year Limited Structural Warranty
+1 (844) 732-4204 or by email at warranty@emberrv.com. EMBER’S THREE (3) YEAR LIMITED STRUCTURAL WARRANTY The Ember Limited Structural Warranty covers this RV for a period of three (3) years from the date of purchase by the first retail owner. This Limited Structural Warranty covers defects in materials and workmanship supplied by and attributable to Ember’s... - Page 86 RV, the second retail purchaser must, to receive the unexpired balance of the Limited Structural Warranty coverage as described above, provide Ember your VIN, name, address, phone, and email address (proof of purchase may be requested) by phone at +1 (844) 732-4204 or by email at warranty@emberrv.com.
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Page 87: Remedies
RV. Ember RV must fail to provide you with the primary remedy or the secondary remedy before you can sue Ember for breach of contract or the breach of any express or implied warranty. -
Page 88: Appliance And Component
• Acts of God or any other circumstances or occurrences beyond Ember’s control. APPLIANCE AND COMPONENT MANUFACTURER... -
Page 89: Legal Remedies
Year Limited Base Warranty coverage period to Ember through an authorized Ember dealer or service center. After the Ember Two (2) Year Limited Base Warranty coverage period expires, all appliance and component warranty claims must be directed to the respective appliance and component manufacturers. -
Page 90: Accepting Delivery
If you believe your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ember Recreational Vehicles. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. - Page 92 We’re Ember. It’s time to glow. Copyright © 2022 Ember Recreational Vehicles...
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