Zanussi FE 1004/6 User Manual page 21

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Problem
• The machine vibrates or is noisy:
• The door will not open:
• Spinning starts late or the laundry is
not spun enough:
• The machine makes an unusual noise
• No water is visible in the drum
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning,
make a note of the model, serial number and
purchase date of your machine: the Service Centre
will require this information.
Possible cause
• The transit bolts and packing have not been
removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the drum.
• Maybe there is very little laundry in the drum.
• The machine is in contact with the wall or
furniture.
• The programme is still running, the drum is
turning.
• The door lock has not yet released.
• The water level is above the bottom edge of the door.
• The machine is heating the water.
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and
normal spinning can resume. If, after 5 minutes,
the laundry is still not evenly distributed in the
drum, the machine will spin at a lower speed or
will not spin. If at the end of the programme the
laundry is not spun enough, redistribute the load
manually and select the spin programme.
• The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a
softer start and more even distribution of the
laundry in the drum when spinning, as well as
increased stability of the machine.
• Machines based on modern technology operate
very economically using very little water without
affecting performance.
Mod. ..........
Prod. No. ...........
Ser. No. .........
P0042 BD
21

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