Eccotemp L10nr Installation, Use And Care Instructions page 20

IV. MAKING A WARRANTY CLAIM, CONT'D...
Within the fi rst 45 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues in the US
and Canada, excluding Alaska, Hawaii and any location outside of the continental US and Canada. After the fi rst 45 days
of purchase, the Owner is responsible for all shipping to Eccotemp, regardless of reason or circumstance. Eccotemp will
cover the warranty related shipping costs when returning the Product to the Owner after repair/inspection.
The method for warranty related shipping will be ground equivalent with the provider within Eccotemp's sole discretion.
What information you will need for processing of your warranty claim:
• Proof of purchase
• Serial number
• Photos of the installation
• Photos of the damage point (if there is one)
All shipments of any type of product coming to Eccotemp for any reason must have a Return Goods Authorization
("RGA") number for any repairs to be made. Please contact Eccotemp to obtain an RGA number prior to shipping
anything to Eccotemp. Failure to do so could result in loss of Product. Eccotemp will not be responsible for replacement
due to loss or damage if these steps are not properly followed.
Any returns to Eccotemp must be sent in the original packaging. If your returned product does not have the original
packaging and/or is missing any of the components that came with the product, there will be a nonnegotiable 15%
restock fee.
V. DISCLAIMER OF WARRANTIES AND RESPONSIBILITY FOR DAMAGES
EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, ECCOTEMP MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO
ANYONE AS TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, CAPACITY, PERFORMANCE,
OR ANY OTHER ASPECT OF THE PRODUCT OR ITS MATERIAL OR WORKMANSHIP. ALL IMPLIED WARRANTIES WHICH
MAY EXIST, NOTWITHSTANDING THIS DISCLAIMER, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER GUARANTEES, WARRANTIES, REPRESENTATIONS,
CONDITIONS, OBLIGATIONS, OR LIABILITIES, EXPRESS OR IMPLIED.
ECCOTEMP SHALL NOT BE LIABLE, EITHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR ANY LOSS, DAMAGE, OR INJURY TO PERSONS, INCLUDING DEATH, PROPERTY, OR
THINGS, OR FOR DAMAGES OF ANY KIND OR NATURE INCLUDING BUSINESS INTERRUPTION, INCONVENIENCE OR
LOSS OF ANTICIPATED PROFITS OR SAVINGS OCCASIONED BY OR ARISING OUT OF THE USE, MISUSE, NONUSE,
REPAIR, REPLACEMENT OR DELAY IN DELIVERY OF THE PRODUCT. ECCOTEMP SHALL NOT BE LIABLE FOR THE COST
OF ANY WORK DONE BY PURCHASER OR OTHERS TO THE PRODUCT.
This Limited Warranty gives specifi c legal rights. Some jurisdictions do not allow the exclusion or limitation of implied
warranties or incidental or consequential damages. In such jurisdictions, the limitations or exclusions do not apply to
the Owner. The Owner may also have other rights that may vary by jurisdiction.
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