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en Troubleshooting
21 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
21.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
The control ring has
fallen out of the
mount in the control
panel.
26
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Electronics fault
Briefly disconnect the appliance from the power supply by switching off the fuse.
1.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 18
There has been a power cut.
Implement the settings for the initial configuration.
▶
– Language
– Clock
Different causes are possible.
Check any notifications that appear in the display.
▶
→ "Displaying information", Page 12
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 28
Demo mode is activated in the basic settings;
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and back on again.
Deactivate demo mode within three minutes in the
2.
→ "Basic settings", Page 18.
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 18
The control ring has been detached.
Insert the control ring into the mount in the control panel.
1.
Push the control ring into the mount so that it clicks into place and can be turned.
2.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
appears in the display.
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