Troubleshooting - Samsung NE59N6650SS User Manual

Troubleshooting

Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don't have problems with your new
electric range. If you run into unexpected trouble, look first for a solution in the
table below. If, after trying the suggested solution, you're still having trouble, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Installation
Problem Possible cause
The range is not The appliance has been
level. installed improperly.
The floor is sagging or
sloping.
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
The appliance The kitchen cabinets are
must be not square and too close to
accessed for the appliance.
servicing and
Carpet is interfering with
cannot be
movement of the range.
moved easily.
48 English
Solution
Place the oven rack in the
center of the oven. Place a
level on the oven rack. Adjust
the leveling legs at the base of
the range until the oven rack
is level.
Ensure the floor is level and
strong and stable enough to
adequately support the range.
Contact a carpenter to correct
the situation.
Ensure the cabinets are square
and provide sufficient room for
installation.
Contact a builder or installer to
make the appliance accessible.
Provide sufficient space so the
range can be lifted over the
carpet.
CONTROL DISPLAY
Problem Possible cause
The Display goes A fuse in your home may
blank. be blown or the circuit
breaker tripped.
The Display There was a power failure.
flashes.
COOKTOP
Problem Possible cause
The surface units You may be using
will not maintain inappropriate cookware.
a rolling boil or
will not cook
In some areas, the power
fast enough.
(voltage) may be low.
The surface units A fuse in your home may
will not turn on. be blown or the circuit
breaker tripped.
The cooktop controls are
set improperly.
Areas of Food spillover was not
discoloration on cleaned.
the cooktop.
The surface is hot and the
model features a light-
colored cooktop.
Solution
Replace the fuse or reset the
circuit breaker.
Reset the clock.
Solution
Use pans which are flat and
match the diameter of the
surface unit selected.
Cover the pan with a lid until
the desired heat is obtained.
Replace the fuse or reset the
circuit breaker.
Check if the correct control is
set for the surface unit you are
using.
Refer to the section on the
care and cleaning of the glass
cooktop on pages 44-45.
This is normal. The surface may
appear discolored when it is
hot. This is temporary and will
disappear as the glass cools.