Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................21 Extra Options and Functions ................23 SMART FUNCTIONS LG ThinQ Application ..................27 Smart Diagnosis ....................29 MAINTENANCE Cleaning after Every Wash ................31 Cleaning the Appliance Periodically ..............31 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
Page 4
SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Page 5
SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be earthed / grounded via the mains supply lead. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
Page 6
• In case of a water leak from the appliance, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
Page 7
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
*1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Cold and Hot Water Inlet Hoses Drain Hose Anti-Rat Cover...
Page 9
INSTALLATION Specifications Model WTL5-10W / WTL5-10B Power Supply 220-240 V~, 50 Hz Product Weight Approx. 45.5 kg Max. Watt 1500-1800 W Dimension(mm) D’ H’ 1040 1355...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.
Page 12
INSTALLATION Connecting the Hose to the NOTE Water Tap • If the water pressure is near or over 600 kPa, a Connecting Screw-Type Hose to Tap with Thread water pressure reduction device should be installed to both taps. Screw the hose connector onto the water supply tap.
INSTALLATION Installing the Drain Hose Adjusting and Levelling the Feet Before connecting the drain hose, check your drain hose model and follow the instructions for that When the appliance is not perfectly level, turn the model. adjustable feet until the appliance no longer wobbles.
Page 14
INSTALLATION Insert the anti-rat cover to the assembling bracket from the back of the appliance. Insert the 2 screws into the holes to assemble the anti-rat cover to the appliance.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will Using the Appliance sound. Immediately remove your clothing from the appliance to reduce wrinkling. Before the first wash, select the Cotton programme and add a half amount of detergent. NOTE Start the appliance without clothes.
Page 16
OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
Page 18
OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...
With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS. Wi-Fi Press and hold the Water button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application. START/PAUSE Button •...
Page 20
OPERATION Cycle Status Indicator • The indicators tell you which stage is running and remains during the programme. : Soaking stage : Washsing stage : Rinsing stage : Spinning stage NOTE • The cycle status indicator blinks during that process, and then the indicator turns off when that process has completed.
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the washing programme button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Cotton Description Use this programme to wash normal clothes.
Page 22
OPERATION • The test results depend on water pressure, water hardness, water supply temperature, room temperature, type and amount of laundry, type and amount of detergent, fluctuations in the main electricity supply and chosen additional options. • During water supply, press the START/PAUSE button to pause, open the door and add the detergent powder (drum type) that has been diluted with warm water directly into the drum.
OPERATION Downloaded Description This programme allows you to download a new and special washing programmeto your appliance with a smartphone. Tub Clean Description This is a special function to clean inside the drum of your appliance. • To use this function, refer to the MAINTENANCE for details. Extra Options NOTE •...
Page 24
OPERATION even though the same water level is indicated on • It is set to midium water wave by default. the control panel. Follow the next steps to use a special option. Wash Adjusting the wash time setting modifies the cycle times and/or wash actions.
Page 25
OPERATION Press the START/PAUSE button to begin the NOTE cycle. • This function is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash Press and hold the AI Wash and Spin buttons laundry and other factors.
Page 26
OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
Page 28
• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. Run the LG ThinQ app and sign in with your existing account or create an LG account to • The wireless network name (SSID) should be a sign in.
When this function is activated, press and hold the LG ThinQ application. Wash button for 3 seconds. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ RF Radiation Exposure application.
Page 30
SMART FUNCTIONS Place the mouthpiece of your smartphone close to the POWER button. Press and hold the Cotton button for 3 seconds or longer while holding the smartphone mouthpiece to the POWER button until the data transfer is complete. • Keep the smartphone in place until the data transfer has finished.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
Page 32
MAINTENANCE Cleaning the Water Inlet Filter NOTE Water inlet filter collects lime or any small objects • For models without a lint filter, the lint is that may be in water supplied to the appliance. discharged when the water drains during Clean the water inlet filter regularly.
Page 33
MAINTENANCE • Do not drop the filter on the floor. Close the lid and then insert the lower part of • Be careful not to get your fingernails caught in the filter into the wash drum. Press the top of the filter when you handle the filter.
Page 34
MAINTENANCE Turn the cap on the rear of the appliance counter-clockwise and pull it out. Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
Page 36
TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
Page 37
TROUBLESHOOTING Symptoms Possible Cause & Solution A motor error has occurred. DRAIN MOTOR ERROR • Unplug the appliance and call for service. is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Vibration sensor malfunctions.
Page 38
TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Appliance is unplugged. operate. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off. • Turn on the water supply tap completely. Controls are not set properly. •...
Page 39
TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Drain hose has come out of drain or is not inserted far enough. • Tie drain hose to supply hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
Page 40
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
Page 41
TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters.) Wi-Fi network.
Need help?
Do you have a question about the WTL5-10W and is the answer not in the manual?
Questions and answers