General Faqs - Philips Brilliance 349X6 User Manual

8. Troubleshooting & FAQs
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC's display resolution
to the same mode as Display's
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today's technology, Please
refer the pixel policy for more
detail.
For further assistance, refer to the
Consumer Information Centers list
and contact Philips customer service
representative.

8.2 General FAQs

Q1: When I install my Display what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.: Recommended resolution for
this Display: 2560 x 1080 @ 60
Hz.
• Unplug all cables, then connect
your PC to the Display that you
used previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 2560 x 1080 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 2560 x 1080 @ 60 Hz.
• Shut down your computer,
disconnect your old Display and
reconnect your Philips LCD Display.
• Turn on your Display and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD Display?
Ans.: Recommended refresh rate in
LCD Displays is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for your
Display. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for Display drivers (.inf and
.icm files) or a driver disk when
you first install your Display.
Follow the instructions to
insert the companion CD-ROM
included in this package. Display
drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and Display together determine
the available resolutions. You
can select the desired resolution
under Windows
with the "Display properties".
Q5: What if I get lost when I am
making Display adjustments via
OSD?
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Control Panel
®