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If faucet does not appear to be function-
ing properly, repeat the faucet startup
process
Startup process definition: Disconnect
the battery holder cable (Y) and leave
disconnected for 10 seconds. Reinsert
battery holder cable (Y) and ensure cable
is pushed all the way into the control box
(S) (Refer to step 13).
Symptom
Water does not flow and light is off.
Water does not flow and light is on.
Low flow in HOT/COLD/BOTH.
OR
Only HOT or COLD flow.
Sensor not functioning.
Handle position for HOT and COLD
water flow is reversed (COLD
forward).
Water keeps flowing and does not
turn off.
Light is blinking
Troubleshooting
Wave
Sensor
Probable Cause(s)
1.
Data cable is not plugged into control box all the
way.
2.
Power cable is not plugged into control box all
the way.
3.
Batteries not installed properly.
4.
Batteries are dead in the battery holder.
5a. If using AC adapter only and electricity is out.
5b. If using AC adapter with power splitter and
electricity
is out.
6a. If using AC adapter only and the wall switch for
power outlet is OFF.
6b. If using AC adapter with power splitter and the
wall switch for power outlet is OFF.
1.
Water supplies are not turned ON.
1.
HOT/COLD/BOTH water supplies are not turned
ON.
2.
Pinched or kinked hoses.
3.
Clogged filters.
1.
Sensor is deactivated.
2.
Handle slightly open.
3.
An object is within the range of the sensor.
1.
HOT and COLD hoses are installed in reversed
order at wall stops.
2.
HOT and COLD hoses are installed in reversed
order at control box.
1.
Battery holder cable unplugged while faucet
running.
2.
Handle in open position.
1.
Low battery voltage.
2.
Dead batteries.
3.
Rechargeable batteries being used.
INS10613C - 06/22
Recommended Action(s)
Push data cable firmly into control box (Step 9).
Push power cable firmly into control box (Step 17).
Unplug battery holder cable. Install the batteries in proper orientation into
the battery holder (Step 14).
Unplug battery holder cable. Replace batteries with new AA alkaline bat-
teries (Step 14).
Temporarily use the battery holder supplied with the faucet.
Faucet will function normally until battery power is depleted.
Turn the wall switch ON to ensure power at outlet. Clear area for proper
startup.
Turn the wall switch ON to ensure power at outlet. If the wall switch
remains OFF, the faucet will function normally until battery power is
depleted.
Turn ON the water supplies (Step 16).
Turn ON the water supplies (Step 16).
Make sure all hoses are not pinched or kinked.
Clean both filters (See pages 16-17).
Reactivate sensor (page 14).
Close the handle fully.
Ensure there are no objects within 8" of the sensor.
Turn OFF supplies. Connect the HOT supply hose to the HOT stop and COLD
supply hose to the COLD stop.
Turn OFF supplies. Connect the HOT supply hose to the HOT side of the
control box and COLD supply hose to the COLD side of the control box (see
step A2 for hose removal).
Unplug the battery holder cable fully.
Close the handle.
Replace batteries with new AA alkaline batteries (Step 14).
Replace batteries with new AA alkaline batteries (Step 14).
Replace with and only use AA alkaline batteries for proper faucet function-
ality (Step 14).
19
Hot
Side
Filter Inside
Power
Fitting x2
Data
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