Sony Alpha 7R IV Operating Instructions Manual page 467

Interchangeable lens digital camera

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RAW images are converted to JPEG format when they are sent.

You cannot send AVCHD format movies.

Depending on the smartphone, the transferred movie may not be played back correctly. For example, the movie may not play

smoothly, or there may be no sound.

If the Image Index is displayed on the product, you cannot transfer images using the NFC function.

If you cannot make a connection, do as the following:

Launch Imaging Edge Mobile on your smartphone, and then move the smartphone slowly toward the

If the smartphone is in a case, remove it.

If the product is in a case, remove it.

Check whether the NFC function is activated on your smartphone.

When [Airplane Mode] is set to [On], you cannot connect the product and the smartphone. Set [Airplane Mode] to [Off].