Troubleshooting For Error Messages - Toshiba DR20KB Owner's Manual

E7TE0BD_EN.book Page 72 Friday, March 5, 2010 5:08 PM
Symptom
The remote control does not function.

Troubleshooting for Error Messages

Error message
Disc Error
— Please eject the disc. —
Playback feature may not be
available on this disc.
Region Error
— Please eject the disc. —
Playback is not authorized in your
region.
Parental Lock On
The current selected parental level
prohibits playback.
Recording Error
This programme is not allowed to be
recorded.
Recording Error
This programme is not recordable in
video mode.
Recording Error
Can not record on this disc.
Recording Error
Cannot record. Disc not CPRM
comp.
Recording Error
This disc is protected and not
recordable.
Recording Error
Disc is full.
(No area for new recording)
Recording Error
You cannot record more than 99
titles on one disc.
(The maximum is 99)
Recording Error
You cannot record more than 999
chapters on one disc.
(The maximum is 999)
Recording Error
You cannot record more than 49
titles on one disc.
(The maximum is 49)
72
EN
• No batteries in the remote control or the batteries may be weak. Replace the
batteries.
• Make sure there is no obstacle between the remote control and the unit.
• Try getting closer to the unit. (See page 12.)
• If above solutions do not solve the problem, please call an Authorised Service
Centre.
Cause
• An unplayable disc is inserted in the unit.
• The disc is upside down.
• Playback is not authorised in the region
of the DVD-video that you inserted in the
unit.
• The current selected parental level in
"Setup" menu prohibits playback.
• The recording function encountered a
copy prohibited programme.
• Original source is in NTSC system.
• You are trying to record a copy-once
programme onto a DVD-RW disc in
video mode.
• You are trying to record onto a disc that
is unrecordable, or the disc status does
not satisfy recording requirements.
• The disc is dirty.
• The disc is damaged.
• You are trying to record onto a VR mode
DVD-RW disc which contained
recordings from another recorder.
• You are trying to record a copy-once
programme onto a DVD disc that is not
compatible with CPRM.
• You are trying to record onto the VR
mode DVD-RW, DVD+RW / +R disc that
is set as protected in "Setup" Menu.
• You are trying to record onto the VR
mode DVD-RW disc that has no space
for recording.
• You are trying to record onto the
DVD-RW / -R disc on which the number
of recorded titles has reached the
maximum (99).
• You are trying to record onto the VR
mode DVD-RW disc on which the
number of recorded chapters has
reached the maximum (999).
• You are trying to record onto the
DVD+RW/+R disc on which the number
of recording titles comes up to the
maximum (49).
Remedy
Solution
• Insert a standard disc. (See pages 8-9.)
• Insert the disc with the labelled side
facing up.
• Insert a DVD-video with region codes 2
or ALL.
• Check the "Parental Lock" setting.
(See page 63.)
• You cannot record copy prohibited
programmes.
• Set "Format Mode" to "VR mode".
(See page 29.)
• Insert a recordable disc, and ensure the
disc status satisfies the recording
requirements. (See page 27.)
• Clean the disc with a cleaning cloth.
• Replace the disc.
• Disc may need formatting.
• Insert a ver. 1.1 or ver. 1.2 DVD-RW disc
(compatible with CPRM.)
• Remove the disc protect setting in "DVD
Menu" menu. (See page 40.)
• Insert a recordable disc with enough
recording space.
• Delete unnecessary original titles.
(See page 54.)
• Delete unnecessary original titles.
(See page 54.)
• Delete unnecessary chapter mark from
an Original list. (See page 56.)
• Delete unnecessary titles.
(See page 54.)