Contents Chapter 1. About this manual ... 1 Important Safety Information ... 1 Using eSupport ... 2 Important information about replacing RoHS compliant FRUs .. 2 Chapter 2. Safety information ... 4 General safety ... 4 Electrical safety ... 5 Safety inspection guide ...
Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index...22 Hard disk drive boot error ... 22 Power Supply Problems ... 23 POST error codes ... 24 Undetermined problems ... 25 Chapter 7. Locations ...26 Locating components and connectors ... 26 Chapter 8. Replacing hardware ...29 General information ...
About this manual This manual contains service and reference information for Lenovo Lenovo 3000 C computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information.
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo Lenovo 3000 C parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used.
Hardware Maintenance Manual Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.
• Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.
Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo 3000 C This section lists the physical specifications. Environment Electrical input Air temperature: Operating: 10°...
General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: •...
Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.
Hardware Maintenance Manual Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.
Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program. ” The following types of passwords are available: • Administrator Password • User Password You do not have to set any passwords to use your computer.
Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 16 characters (a-z, and 0-9). For more information, see “Password considerations” on page 17. 1.
1. Start the Setup Utility program (See ”Starting the Setup Utility program”.) 2. From the Security menu, selet Set User Password and press Enter. 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed.
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit.
Hardware Maintenance Manual Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.
Error The boot sector on the start-up drive is corrupted. The drive is defective. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify Check the following for proper installation. • Power Cord • On/Off Switch connector •...
Hardware Maintenance Manual POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation...
POST Error Message Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave.
Hardware Maintenance Manual Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, “refer to Removing the computer cover” . Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer.
Computer stand Computer back cover Metal bracket System board Heat sink and system fan USB board Inverter board Memory alot optical drive bay and ODD Hard disk drive bay and HDD LCD panel bracket LCD panel Panel glass Speakers Camera/Micophone board Computer front cover Left and right decoration Front foot stand...
Hardware Maintenance Manual Memory slot System fan cable connector Inverter cable connector Camera cable connector Hard Disk drive LED cable connector Power switch cable connector PS/2 Keybard connector USB connectors*2 RJ45 Lan connector Microphone connector Earphone connector Microphone of camera cable connector Left speaker cable connector Right speaker cable connector USB cable connector...
Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenvov.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1.
Refer to “Locating components and ports/ sockets”. Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the screen surface from scratches or other damage.
4. Remove the two plastic caps covering the stand 5. Remove the four screws that secure the stand to the back of the computer and remove the stand. 6. Remove the 9 screws that secure the system cover to the chassis. Release the left and right tabs from the connector housing, then pull each side of the cover out slightly, release the top tabs from the connector housing, then lift the cover away from the computer.
Hardware Maintenance Manual 7. Remove the 7 screws that secure the metal cover to the LCD panel bracket and remove the metal cover. Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to “Removing the computer cover“ . 2.
2) Disconnect the USB board data and power cables from the system board. 3. Remove the screw that secure the hard disk drive bay to the LCD panel bracket 4. Slide the hard disk drive bay out of the chassis Chapter 7.
Hardware Maintenance Manual 5. Remove the four screws that secure the hard disk drive to the drive bay and slide the hard disk out of the drive bay. 6. Install the new hard disk drive. (1) Insert the new hard disk drive into the drive bay. (2) Screw back the four screws on the drive bay.
Replacing the optical drive To replace an optical drive 1. Remove the computer cover. Refer to ”Removing the computer cover“. 2. Remove the four screws that secure the optical drive to the LCD panel bracket 3. Disconnect one end of ODD data and power cables from the rear of the optical drive and the other end of the cables from the system board 4.
Hardware Maintenance Manual 6. Install the new optical drive. (1) Insert the new optical drive into the drive bay. (2) Screw back the four screws on the drive bay. 7. Screw back the optical drive bay back to the LCD panel bracket. 8.
Replacing the memory module To remove the computer cover: 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Push out the latches on both sides of the memory socket to release the memory module and gently pull the memory module upward to remove it from its socket.
Hardware Maintenance Manual Replacing the heat sink and system fan To replace the heat sink and system fan 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the 7 screws that secure the heat sink and system fan to the system board and LCD panel bracket 3.
Replacing the Inverter board To replace the inverter board 1. Remove the computer cover. Refer to “Removing the computer cover“. 2. Remove the two screws that secure the inverter board to the LCD panel bracket 3. Disconnect the inverter board cables from the inverter board 4.
Hardware Maintenance Manual Replacing the camera/Mic. system To replace the camera/Mic. system 1. Remove the computer cover. Refer to ”Removing the computer cover“. 2. Remove the two screws that secure the camera/Mic. system to the chassis of the camera/Mic. system and the other end of the cables from the system board 3.
Replacing the system board To replace the system board 1. Remove the computer cover. Refer to “Removing the computer cover“. 2. Remove the hard disk drive. Refer to the “Replacing the hard disk drive” section. 3. Remove the heat sink and system fan. Refer to the Replacing the heat sink and system fan section.
Hardware Maintenance Manual Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to ”Removing the computer cover“. 2. Remove all the components on the top of the LCD panel bracket. 3. Remove the 10 screws that secure the LCD panel bracket to the chassis. 4.
Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer.
Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer.
Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the power cord and power adapter: 1. Remove any media (diskettes, CDs, or shut down your operating system, and turn off all attached devices and the computer.
Hardware Maintenance Manual Completing the installation After replacing the parts, you need to install the computer cover and reconnect cables, including wired internet and power cords. Also, depending on the parts replaced, you might need to confirm the updated information in the Setup Utility program. Refer to Starting the Setup Utility in the User Guide or in the Hardware Maintenance Manual.
Refer to “Locating components and connectors” . Note In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Hardware Maintenance Manual Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control...
Thank you for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to the instructions and requirements described in the manuals included with your computer.
Advanced Micro Devices, Inc. in the United States and/or other jurisdictions. The table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively.