This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo V470c/V570c Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo V470c/V570c Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo V470c/V570c Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo V470c/V570c Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo V470c/V570c Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo V470c/V570c Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo V470c/V570c Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. •...
Lenovo V470c/V570c Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo V470c/V570c” on page 27. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging...
Lenovo V470c/V570c Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
1. Insert the bootable Start Recovery Disc into the optical drive. 2. Start the computer. When the Lenovo logo comes up, immediately press F12; on the boot sequence menu, select the optical drive as the first boot-up device.
Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).
Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
Lenovo V470c/V570c Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. To cause the computer to enter hibernation mode, follow the steps below: •...
• “FRU replacement notices” on page 32 • “Removing and replacing an FRU” on page 33 • “Locations” on page 68 • “Parts list” on page 72 Specifications The following table lists the specifications of the Lenovo V470c/V570c: Table 1. Specifications Feature Processor Core Chipset...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 1. Specifications (continued) Feature I/O port MODEM slot Audio Video Ethernet (on the system board) PCI Express Mini Card slot WLAN WWAN Bluetooth wireless Keyboard Touch pad Fingerprint reader Integrated camera Battery AC adapter...
Lenovo V470c/V570c Status indicators The system status indicators below show the computer status:...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 2. Status indicators Indicator Caps lock Num lock Drive in use White: Data is being read from or written to the hard disk Power on Battery status Wireless status Meaning White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key.
Fn + Home: Fn + End: Fn + PgDn: Fn + Fn + Lenovo V470c/V570c Description Turn on/off the integrated camera. Enter sleep mode. Turn on/off the backlight of the LCD screen. Open the interface for the display device switch to select this notebook or an external display.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Note: The illustrations used in this section are of the Lenovo V470c, unless otherwise stated. Lenovo V470c/V570c...
Lenovo V470c/V570c Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever unlocked position When installing: Install the battery pack along the slide rails of the slot.
Lenovo V470c/V570c 1020 Dummy card For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 2. Removal steps of dummy cards Remove the dummy card in the direction shown by arrows...
Step Screw (quantity) M2 × 3 mm, flat-head, nylok-coated (1) Black When installing: Make sure that the HDD connector is attached firmly. Lenovo V470c/V570c and pull the tab up in the direction shown by arrow Color Torque 1.6 kgfcm (V470c) 3.0 kgfcm...
Lenovo V470c/V570c Hardware Maintenance Manual 1050 Optical drive For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 4. Removal steps of optical drive Remove the screw optical drive in the direction shown by arrow direction shown by arrow...
Lenovo V470c/V570c 1060 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 6. Removal steps of DIMM Release the two latches on both edges of the socket at the same time in the...
Lenovo V470c/V570c Hardware Maintenance Manual 1070 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 7.
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• In models with a wireless LAN card that has three antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled 1, the grey cable (3rd) into jack labeled 3, and the white cable (2nd) (AUX) into jack labeled 2 on the card. Lenovo V470c/V570c...
Lenovo V470c/V570c Hardware Maintenance Manual 1080 Keyboard 烦请确认V470c 键盘 此处螺丝数量 是两颗 For access, remove this FRU: • “1010 Battery pack” on page 34 螺丝 还是三颗螺丝 Figure 8. Removal steps of keyboard V470c: Remove two screws V570c: Remove three screws Step Screw (quantity) M2.5 ×...
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Loosen the keyboard with fingers in the direction shown by arrows Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly. Lenovo V470c/V570c...
Lenovo V470c/V570c Hardware Maintenance Manual 1090 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 • “1050 Optical drive” on page 38 •...
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Figure 9. Removal steps of keyboard bezel (continued) Remove the screw V470c: V570c: Step Screw (quantity) M2 × 5 mm, flat-head, nylok-coated (1) (V470c) M2 × 6 mm, flat-head, nylok-coated (1) (V570c) Lenovo V470c/V570c Color Torque Black 1.6 kgfcm 3.0 kgfcm...
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Lenovo V470c/V570c Hardware Maintenance Manual Figure 9. Removal steps of keyboard bezel (continued) V470c: Detach four FPC connectors in the direction shown by arrows two microphone connectors in the direction shown by arrow connector in the direction shown by arrow...
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Remove the keyboard bezel in the direction shown by arrow Remove the screw , and then remove the power board Step Screw (quantity) M2 × 3 mm, flat-head, nylok-coated (1) (V470c) M2 × 3.5 mm, flat-head, nylok-coated (1) (V570c) Lenovo V470c/V570c Color Torque Black 1.6 kgfcm 3.0 kgfcm...
Lenovo V470c/V570c Hardware Maintenance Manual 1100 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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, and four microphone connectors in the direction shown by arrow When installing: Make sure that all the connectors are attached firmly. Step Screw (quantity) M2 × 5 mm, flat-head, nylok-coated (2) (V470c) M2 × 6 mm, flat-head, nylok-coated (2) (V570c) Lenovo V470c/V570c Color Torque Black 1.6 kgfcm 3.0 kgfcm...
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Lenovo V470c/V570c Hardware Maintenance Manual Figure 10. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the wireless radio switch as shown in...
• Make sure that the LCD connector is attached firmly and make sure that you do not pinch the antenna cables when you attach the LCD assembly. Route the LCD cable along the cable guides. Lenovo V470c/V570c Color Black Silver Torque 1.6 kgfcm...
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Lenovo V470c/V570c Hardware Maintenance Manual Figure 11. Removal steps of LCD unit (continued) Remove the LCD unit in the direction shown by arrows...
Lenovo V470c/V570c 1120 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V470c/V570c Hardware Maintenance Manual Figure 12. Removal steps of fan assembly and heat sink assembly (continued) V470c: Loosen three screws V570c: Loosen five screws...
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Lenovo V470c/V570c Figure 12. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow . Be careful not to damage the connector.
Lenovo V470c/V570c Hardware Maintenance Manual 1130 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V470c/V570c 1140 Base cover, speakers and bluetooth card For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
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Lenovo V470c/V570c Hardware Maintenance Manual 烦请确认V470c 此处 SPEAKER螺丝数量 是3颗 Figure 14. Removal steps of base cover, speakers and bluetooth card (continued) 螺丝 还是2颗螺丝 V470c: Remove three screws by arrows V570c: Remove four screws by arrows Step Screw (quantity) M2 × 3.5 mm, flat-head, nylok-coated (1) (V470c) M2 ×...
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FCC labels, find duplicates of them in the label kit and apply them to the new base cover. For the location of each label, refer to the following figure: Lenovo V470c/V570c...
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Lenovo V470c/V570c Hardware Maintenance Manual Note: Applying labels to the base cover (V570c) The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following...
Step Screw (quantity) M2 × 5 mm, flat-head, nylok-coated (2) (V470c) M2.5 × 4 mm, flat-head, nylok-coated (2) (V570c) Remove the LCD front bezel in the direction shown by arrows Lenovo V470c/V570c Color Black Silver Torque 1.6 kgfcm 3.0 kgfcm...
Lenovo V470c/V570c Hardware Maintenance Manual 1160 LCD panel, LCD cable and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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. Lift the LCD panel in the direction shown by arrows When installing: Make sure that the connector is attached firmly. Step Screw (quantity) M2.5 × 4 mm, flat-head, nylokcoated (6) Lenovo V470c/V570c . Unplug the integrated camera connector in the Color Silver Torque 3.0 kgfcm...
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Lenovo V470c/V570c Hardware Maintenance Manual Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) V470c: Remove four screws by arrow Step V570c: Remove four screws by arrow Step , then remove the hinges in the direction shown Screw (quantity) M2 ×...
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Lenovo V470c/V570c Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Note: The LCD cables are attached to the LCD panel by a metal connector. Peel off the adhesive tape and detach the connector in the direction shown by arrow When installing: Make sure that the metal connector is attached firmly.
Lenovo V470c/V570c Hardware Maintenance Manual 1170 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V470c/V570c 1180 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo V470c/V570c Hardware Maintenance Manual Locations Front view Integrated camera (Select models only) Wireless module antennas (Select models only) Speaker Power button OneKey Rescue System button Built-in microphone GPU (Graphics Processing Unit) switch (Select models only) System status indicators Note: For the description of each indicator, see “Status indicators” on page 29.
Right-side view (V470c) Headphone jack Microphone jack USB port Optical drive Right-side view (V570c) Headphone jack Microphone jack USB port Optical drive RJ-45 port Lenovo V470c/V570c...
Lenovo V470c/V570c Hardware Maintenance Manual Bottom and Left-side view (V470c) Kensington slot AC power adapter jack Fan louvers VGA port RJ-45 port HDMI port (Select models only) eSATA/USB combo port (Select models only) USB port Battery latch - spring loaded...
Lenovo V470c/V570c Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 73 • “LCD FRUs” on page 79 • “Keyboard” on page 81 • “Miscellaneous parts” on page 85 • “AC adapters” on page 86 •...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 5. Parts list—Overall LCD unit (see “LCD FRUs” on page 79.) Keyboard (see “Keyboard” on page 81.) LB47 UPPER CASE W/MICROPHONE&TOUCHPAD (V470c) LB57 UPPER CASE ASSY W/TP&MIC (V570c) LB47 POWER BOARD (V470c) LA57 POWER BOARD (V570c) LA47 FINGER PRINT BOARD 55.4KZ03.001G (V470c)
LCD FRUs In Lenovo V470c/V570c, there are following types of LCDs. • “14.0-in. HD TFT” (V470c) • “15.6-in. HD TFT” (V570c) Lenovo V470c/V570c...
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Lenovo V470c/V570c Hardware Maintenance Manual 14.0-in. HD TFT (V470c) Table 6. Parts list—14.0-in. HD TFT LA47C LCD BEZEL W/CAMERA HOLE LB47 LCD BEZEL SCREW MYLAR 40.4KZ20.001 14.0 HD Flat LED Panel, B140XW03 V0 14.0 HD Flat LED Panel, N140BGE-L41 14.0 HD Flat LED Panel, LP140WH2-TLQ1 14.0 HD Flat LED Panel, LTN140AT20-L01...
Keyboard Table 7. Parts list—Keyboard Language Dafon V470c Sunrex Lenovo V470c/V570c Bulgarian Czechoslovakian International English Swiss Slovenian Icelandic Belgian Four Nordic countries Hungarian Hebrew Greek Dutch Japanese Brazilian Arabic German French Russian Traditional Chinese Korean Canadian English&French Latin Portuguese Thai...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 7. Parts list—Keyboard (continued) Language V470c (continued) V470c Japanese Brazilian Arabic German French Russian Traditional Chinese Korean Sunrex Canadian English&French (continued) Latin Portuguese Thai Turkish Spanish Italian U.K. English English Bulgarian Czechoslovakian International English...
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Keyboard Table 7. Parts list—Keyboard Language Dafon V570c Sunrex Lenovo V470c/V570c Bulgarian Czechoslovakian International English Swiss Slovenian Icelandic Belgian Four Nordic countries Hungarian Hebrew Greek Dutch Japanese Brazilian Arabic German French Russian Traditional Chinese Korean Canadian English&French Latin Portuguese Thai...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 7. Parts list—Keyboard (continued) Language V570c (continued) V570c Japanese Brazilian Arabic German French Russian Traditional Chinese Korean Sunrex Canadian English&French (continued) Latin Portuguese Thai Turkish Spanish Italian U.K. English English Bulgarian Czechoslovakian International English...
Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m • LINETEK PC323+RVV300/300+LS15 1m Argentina • LINETEK LS15+H03VV-F+LP39 1m Danmark •...
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Lenovo V470c/V570c Hardware Maintenance Manual Table 10. Parts list—3-pin power cords (continued) Region Brazil • Longwell LP-46+H03VV-F+LS-18 1m Israel • Longwell LP-41+H03VV-F+LS-18 1m • Longwell LP-30B+SPT-2 18AWG+LS-18 1m • Longwell LP-61L+H03VV-F+LS-18 1m Indian • Longwell LP-67+BIS+LS-18 1m Italy • Longwell LP-22+H03VV-F+LS-18 1m Korea •...
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Table 10. Parts list—3-pin power cords (continued) Region Korea • Volex LP-486+KTLH03VV-F+LS-5 1m Australia • Volex LP-23A+LFC-3R+LS-18 1m Taiwan • Volex LP-71+VCTF+LS-33 1m Japan • Volex LP-54+VCTF+LS-18 1m • Volex LP-34A+H03VV-F+LS-18 1m Lenovo V470c/V570c 145000533 145000532 145000531 145000530 145000525...
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are either registered trademarks or trademarks of Lenovo in the United States and/or other countries: ® Lenovo Lenovo logo ®...
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