Battery Problems; A Hard Disk Drive Problem; A Startup Problem; Onekey Rescue System Problems - Lenovo B470e User Manual

Battery problems

Problem
Your computer shuts down before the battery status
indicator shows empty.
or
Your computer operates after the battery status indicator
shows empty.
The operating time for a fully charged battery is short.
The computer does not operate with a fully charged
battery.
The battery cannot be charged.

A hard disk drive problem

Problem
The hard disk drive does not work.

A startup problem

Problem
®
The Microsoft Windows operating system does not start.

OneKey Rescue system problems

Problem
Backup cannot be made.
Fail to restore system partition to factory default.

Other problems

Problem
Your computer does not respond.
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User Guide
Solution
Discharge and recharge the battery.
For details, refer to the instructions in "Handling the
battery" on page 9.
The surge protector in the battery might be active. Turn
off the computer for one minute to reset the protector;
then turn on the computer again.
For details, refer to the instructions in "Handling the
battery" on page 9.
Solution
Under the Boot menu in BIOS Setup Utility, make sure
that the hard disk drive is included in the Boot Priority
Order correctly.
Solution
Use the OneKey Rescue system to help solve or identify
your problem. For details, refer to the isntructions in
Chapter 4 "Lenovo OneKey Rescue system" on page 21.
Solution
Make sure that:
• You are not using a Windows operating system.
• There is not enough space to store the backup data.
You will need to free more hard disk drive space on
your system partition (C drive).
The system partition, such as the partition size or the
drive capacity of C, has been modified.
Solution
• To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still
does not respond, remove the ac power adapter and
the battery.