Samsung NE59M9430 Series User Manual page 44

Troubleshooting
Problem Possible cause
Brown streaks Boilovers have been cooked
or specks. onto the surface.
Areas of Mineral deposits from water
discoloration and food have been left on
with metallic the surface of the cooktop.
sheen.
"Cracking" This is the sound of the metal
or "popping" heating and cooling during
sound. both the cooking and self-
cleaning functions.
44 English
Solution
Wait until the surface
•
cools down. Then, use a
single-edge razor-blade
scraper at approximately
a 45° angle against the
glass surface to remove
the soil.
• See the section on the
care and cleaning of the
glass cooktop on page 39.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation, and
not a system failure. Use the
range as usual.
OVEN
Problem Possible cause
The oven will The range is not completely
not turn on. plugged into the electrical
outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The oven light The light bulb is loose or
will not turn defective.
on.
The switch operating the light
is broken.
The appliance The appliance is not
will not turn completely plugged into the
on. electrical outlet or a fuse in
your home may be blown or
the circuit breaker tripped.
Incomplete service wiring.
Power outage.
Solution
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the chapter on operating
the oven starting on page 24.
Allow the oven to cool.
Call for service.
Check to see if the house
lights will turn on. If required,
call your local electric
company for service.
Tighten or replace the bulb.
Call for service.
Make sure the power cord is
plugged into a live, properly
grounded outlet. Check the
fuse and circuit breakers.
Call for service.
Check to see if the house
lights will turn on. If required,
call your local electric
company for service.