Epson LabelWorks LW-400 User Manual

User's Guide
If your product is faulty, please read the included
warranty card and consult the store you purchased it
from. If you require further assistance contact your local
English
EPSON customer support centre.
Read this document carefully to use this product safely Please also find below the URL for the support centre:
and correctly. http://www.epson.co.uk/support
Safety Instructions
For your safety, read the attached documents carefully When handling the cutter
to use this product correctly. After you have read all
Do not touch the exit slot (where labels come out)
instructions, keep this manual handy for future reference
during printing or when using the cutter, otherwise
and to make your concerns clear. there is a risk of injury.
Items below indicate safety precautions to protect users,
Others
their surroundings and their property from possible
Do not use or store the product, batteries, AC adapter,
injury or damage.
power cable, or tape cartridges in the following places.
Precautionary notations are categorised as follows
• In direct sunlight.
according to personal injury and damage to the
• Where it may become extremely hot such as in a
equipment if the instructions are ignored or the
vehicle with the windows closed.
equipment is misused.
• Where it may become extremely hot such as near a
DANGER heater or the temperature becomes very unstable such
This symbol indicates information that, if ignored, could as near the exhaust duct of an air conditioner.
possibly result in serious or fatal personal injury. Take • Where the product may get wet due to a shower or rain
extra caution in performing procedures with DANGER such as in a bathroom or outdoors.
headings.
• In a dusty place or where the product may be exposed
to smoke or steam such as near the kitchen or a
WARNING
humidifier.
This symbol indicates information that, if ignored, could
possibly result in serious personal injury or even death • On an unstable place such as on a shaky table or on an
due to incorrect handling. inclined place.
• Where it might be subjected to vibration or shock.
CAUTION
• Near high-voltage power lines or something that
This symbol indicates information that, if ignored, could
generates a magnetic field.
possibly result in personal injury or physical damage due
to incorrect handling.
Keep the plastic bags used to contain the product or this
manual out of reach of children. Children may suffocate
The following describes the meaning of each symbol used in the
if they swallow them or put their heads into the bags.
precautions.
This indicates an important reminder.
CAUTION
When handling batteries
This indicates a prohibited item.
If liquid leaks from a battery, wipe it off with a cloth and
replace it with a new one. If the liquid comes in contact
This indicates a mandatory procedure.
with your skin, wash it away with water immediately.
If the batteries are used incorrectly, they may cause
leakage, overheating, explosion, erosion, or damage to
DANGER
the product, which may result in fire or injury.
• Do not use new ones and old batteries together, or mix
When handling batteries
different types of batteries.
If liquid leaking from an alkaline battery gets into your • Use only AA Alkaline batteries. Rechargeable batteries
eyes, do not rub your eyes but immediately wash them
cannot be used.
well with clean water and contact a doctor. Otherwise, it
• Use batteries in the correct directions.
may cause blindness.
• Take the batteries out immediately when they have no
power remaining.
• Take the batteries out if you do not use the product for
WARNING
a long time.
When using the AC adapter and power cable
• Do not heat batteries or throw them in fire or water.
• Do not pinch the batteries with metal tweezers or
Do not use any AC adapter or power cable other than the
use any pointed sharp metal object such as the tip of
dedicated AC adapter and power cable. Do not use the
a mechanical pen or ball-point pen when taking the
AC adapter with other than the specified voltage also.
batteries out.
Otherwise, damage, overheating, fire or electric shock
may occur. When disposing of used batteries, make sure to follow
the regulations.
Take the following precautions when handling the AC
adapter and power cable.
When using the AC adapter
• Make sure to avoid octopus wiring.
Do not unplug the AC adapter while the product is in
• Make sure the plug is not dusty before inserting it into
operation, otherwise printing may not be successful.
an outlet.
• Insert the plug firmly into the outlet.
Do not use the AC adapter in a small, confined space,
• Do not hold the plug with wet hands.
or cover it with a cloth. Otherwise, the AC adapter may
• Do not pull the power cable when disconnecting
overheat and deteriorate.
the plug. Be sure to hold the plug when disconnecting it.
When using this product
• Do not make any modification to the AC adapter or
power cable.
Do not stand on the product or place it on an unstable
• Do not apply strong shocks to or put a heavy object on place such as on a shaky table or on an incline.
the AC adapter or power cable.
Otherwise, the product may fall and cause injury.
• Do not bend or twist the AC adapter or power cable
To ensure safety, unplug this product before leaving it
forcibly.
unused.
• Do not place the AC adapter or power cable near a heater.
Before cleaning, make sure to unplug the AC adapter
Do not use any damaged AC adapter or power cable.
from the outlet, and remove the batteries.
Otherwise, damage, overheating or smoking may occur,
which may result in fire or electric shock. Do not use a moistened cloth or solvents such as alcohol,
thinner or benzine.
Do not touch the plug during thunderstorms.
When handling tape cartridges
When handling batteries

Keep batteries out of reach of children. They are • Make sure to use a dedicated LC Tape.
extremely dangerous if swallowed. Contact a doctor
• Some types of tape cannot be cut by the cutter. For the details,
immediately if swallowed.
refer to the tape's manual.
When using this product
• Do not drop it or disassemble it. Doing so may cause damage.
• Do not pull out the tape forcibly by hand. But make sure to
Do not apply any strong force or shocks to the product
feed the tape with + . Otherwise, the tape cartridge may
such as standing on, dropping or hitting it. Otherwise,
be broken and unusable.
the product may be broken, which may result in fire
• Avoid using a tape cartridge without remaining tape. Doing so
or electric shock. If it is damaged, turn off the power
may cause overheating of the printhead, which may result in
immediately, unplug the AC adapter and remove the
damage or malfunction.
batteries, and then contact the EPSON customer support
centre. Continuous use may result in fire or electric MEMO
shock.
Tape cartridges contain ink ribbons in them. When disposing
Take care not to spill any beverage such as tea, coffee or
tape cartridges, make sure to follow the local regulations for
juice onto the product, or to spray aerosol insecticide. It
disposal.
may cause malfunction, fire, or electric shock. If any liquid
Other cautions
has been spilled on the product, turn off the power, unplug

the AC adapter and remove the batteries immediately,
Notes on usage
and then contact the EPSON customer support centre.
Continuous use may result in fire or electric shock. • Operate the keyboard gently.
Do not touch the printhead because it becomes very • Do not touch the printhead.
hot. Otherwise, there is a risk of burns. • Take care not to cut your fingers when cutting the label with
scissors.
Do not open any covers other than the cover on the rear.
• Do not attach a label on human bodies, living things, public
Doing so may result in fire or electric shock. Always use
facilities or other people's belongings.
the product as instructed in this manual. Otherwise,
About the printed labels
damage or injury may occur.
• Depending on the environment labels are used in and the
If any of the following abnormalities is observed, turn
nature of the object labels are attached to, the following issues
off the power immediately, unplug the AC adapter
may occur:
and remove the batteries, and then contact the EPSON
Label: Discolouration, faded characters, peeling
customer support centre.
Adhesive side: Adhesive residue, staining, damage
• If smoke, strange odours or unexpected noises come
• Carefully check the suitability of the label for the intended
from the product
purpose before use.
• If liquid or foreign objects get inside the product
EPSON takes no responsibility for any damage or loss due to
• If the product has been dropped or damaged
the above mentioned causes.
Before use
1. Preparing the power supply 2. Installing a tape cartridge
This product operates on batteries or with the dedicated
1. Remove the slack of the ink ribbon.
AC adapter.
Using on batteries
c
Prepare six AA alkaline batteries.
1. Remove the cover on the rear.
2. Remove the cover on the rear.
2. Insert the batteries.
3. Set the tape cartridge.
Press it firmly until it snaps into place.
When installing a new tape or the tip of the tape is
longer than usual, put the tape through the "Tape
Guide" slot.
MEMO
When continuing to install a tape cartridge, leave the
cover off and go to Step 2.
3. Close the cover. Close it until it snaps into place.
• Do not press the "Cut Button" before the tape stops.
c
• Do not pull the tape out with your fingers.
4. Close the cover on the rear.
Close it until it snaps into place.
How to remove the tape cartridge
Hold the cartridge by the tabs, and lift it straight
c
Using with the AC adapter (APT0615Z)
up.
Make sure to use the dedicated AC adapter
c
(APT0615Z).
1. Connect the AC adapter firmly into the power socket
of the product.
2. Plug the AC adapter into the outlet.
3. Turning the power on
1. Press .
When changing the language of messages on the
display sDisplay Settings ("Display" menu)
Troubleshooting
Messages

Insert Tape No tape cartridge is installed. Turn the power Text will be When creating a label with a special form,
off and install a tape cartridge correctly. deleted. OK? current text will be deleted. Press
the text and show the special form.
Check tape! A tape cartridge which cannot be used in
this product has been set. Check the tape
Fill every digit Entered values for barcodes are wrong. Check
cartridge.
the entries about values, digits, etc.
Check tape A tape cartridge which cannot be used in Load wider tape Unable to print on the current tape. Use a
cartridge this product has been set. Check the tape wider tape.
cartridge.
Txt is too long Entered text is too long for the specified tape
Check battery Possible causes for this message are:
Continue? length. Press to print in the correct length.
• No power remaining or inserted in the
Overheated! The printhead is too hot. Turn the power off
wrong way
and take out the tape cartridge. Wait for a
• Mixed with other types or old ones
while before start printing again.
If so, set the batteries correctly or replace
them with new ones. Cover open! If you open the cover on the rear without
Powering off. turning the power off, a message is
Too many lines Text entered is too long.
displayed and then the power is turned off
Press to delete the lines indicated by
automatically.
the cursor.
Motor error! An error occurred in the motor operation.
Text too long Entered text is too long for the specified tape
Turn the power off once, then turn it back on.
length. Press and adjust the tape length
If the same message appears, turn the power
or make text shorter.
off and contact the EPSON customer support
Seq. num. only 1 Sequence numbers have already been set.
centre.
Sequence numbers can be used for one part only.
Problems

Does not operate normally. Characters are not printed properly.
Initialise this product if it does not operate normally such as the Is the tape cartridge correctly set?
power cannot be turned on or off, or the display is interrupted. Set the tape cartridge correctly.
Is the printhead dirty?
No image comes out even though has been
Clean the printhead.
pressed.
Did the batteries run out?
Replace them with new ones, or use the dedicated AC adapter
Are the batteries correctly set?
(APT0615Z).
Check if all the batteries are correctly set.
Did the batteries run out? Printing ends in the middle of text.
Replace the batteries with new ones, or use the dedicated AC
Did the tape run out?
adapter (APT0615Z).
Install a new tape cartridge.
Is the AC adapter securely connected?
Did the batteries run out?
Connect the AC adapter and the power cable firmly to the
Replace them with new ones, or use the dedicated AC adapter
power socket of the product, the AC adapter connector and the
(APT0615Z).
outlet.
Created text has gone.
Are you using an AC adapter other than the dedicated one?
Using an AC adapter other than the dedicated one (APT0615Z)
Did you delete the text?
is very dangerous, and may cause overheating or damage to the
If + are pressed, the text on the display will be deleted.
electric circuits.
Did you initialise the product?
Is the display level appropriate?
Adjust the display level. If the product is initialised, all the created text will be deleted.
Display has turned off. Did you remove the batteries or the AC adapter when the
product was in operation?
Did you enable the auto power-off function?
If the AC adapter or the batteries are removed during operation,
The power turns off automatically if no operation is made for
the text may be deleted.
more than 5 minutes.
Cannot attach the label.
Did you try to carry out a function incorrectly?
Did you peel the backing paper?
If buttons are operated incorrectly, the display turns off for a
Attach the label after peeling the backing paper.
moment.
Are you attaching it on a dirty place or on a place with a rough
Nothing is printed even though has been
surface?
pressed.
The label may not adhere due to the material of the attachment
location or the environmental conditions.
Is text entered?
Nothing is printed if no text is entered.
Any message on the display?
Read the message and take the appropriate action.
Did the tape run out?
Install a new tape cartridge.
Did the batteries run out?
MEMO
Replace the batteries with new ones, or use the dedicated AC
adapter (APT0615Z).
If none of the above has solved the problem or the
Is the cover on the rear open? symptom is other than the above, contact the EPSON
Set the tape cartridge correctly and close the cover completely. customer support centre.
Part Names and Functions
4. Feeding the tape
Do not press the "Cut Button" before the tape
c
stops.
After setting a tape cartridge, make sure to feed tape.
1
1. Press + .
2. Press .
3. Cut the tape.
2
Cut it by pressing the "Cut Button".
3
5. Creating a label 4
5
Example: ABC
6
1. Press while holding down to enter text in
capital letters.
2. Press the following keys: , ,
7
"ABC" appears on the display.
Refer below for other operations and the labels you
can create with this product.
sEditing characters, Useful functions, Creating a 8
label with a special form
9
6. Printing labels
10
1. Press .
The length of the label to print and the number of
prints appear, and printing starts.
1. Power, +
2. When the tape stops, press the "Cut Button" to cut
2. Font
the tape.
3. Font size
Do not press the "Cut Button" before printing is
c
complete.
4. Frame
Printing multiple labels continuously
Editing characters
1. Press .
The screen to enter the number of prints appears.
Press character keys and enter text.
2. Enter a value with number buttons and press . sPart Names and Functions
The length of the label to print and the number of Text is entered from the cursor position. sDisplay
prints appear, and printing starts.
3. When the tape stops, press the "Cut Button" to cut c To keep the already entered text, first move the
the tape. cursor to a number to which no text is entered yet
A "cut mark" will be printed. Cut the tape with with + or
scissors.
Switching upper case or lower case

1. Press + .
The setting is indicated on the display. Characters
are set to upper case or lower case.
Adjusting print density
To capitalise partially: Enter with
1. When the power is off, press + .
Deleting characters

2. Adjust print density with , and press .
1. Press .
MEMO
Deletes one character backward.
In general, please set the value to the default; "0".
Breaking lines

7. Attaching labels
1. Press .
1. Peel off the backing paper.
Breaks the line from the character next to the cursor.
Deleting text
2. Attach the label and rub it firmly.

Turn the power off after use
1. Press +

1. Press . 2. When a confirmation message appears, press
Batteries: Text will be deleted.
Take them out if not in use for a long time.
Confirming text

AC adapter:
1. Press .
Disconnect from the outlet and the product.
Text appears on the display.
You can check the text and the length of the label.
But the print image cannot be confirmed.
Display Settings ("Display" menu)
Adding characters with an accent mark

The following are the settings to make operation easier. to the label
If there is a choice of characters with an accent mark, they
Backlight
are indicated on the display.
Turns the backlight of the display on or off.
to delete
Example: École
Backlight: On/Off
1. Press + .
Contrast
2. Press .
Adjusts the density of the fonts on the display.
Value: -5 to +5 A choice of characters with an accent mark appears.
Language 3. Select an item with
Go on and enter the next character.
Selects the language of the settings and messages on the
display.
Language: English/Spanish/French/Portuguese-Br/
Portuguese-EU/ Italian/Dutch/German
Characters with an accent mark sSymbol List
inch:cm
Adding a punctuation mark to the label

Selects the unit to indicate the length.
Select from the following two methods.
Value: inch/cm
1. Press .
Procedure
Each press shows the next mark.
1. Press + .
Available marks
2. Select a setting item with , and press .
3. When the options of the selected item appear, select
your choice with , and press .
1. Press + .
Each press shows the next mark.
Cleaning
Available marks
When the exterior is dirty
Wipe the dirt off with a soft cloth. If it is very dirty, use a
cloth wrung out of water.
Adding a symbol to the label

c Never use chemicals or solvents such as benzine,
thinner, or alcohol, or use a chemical duster. 1. Press .
When the printhead is dirty 2. When the category appears, select an item with
, and press
If the print becomes faint or some
parts are missing, there may be 3. When symbols appear, select a symbol with
some dirt on the printhead. , and press
Clean the print head with a cotton
Available symbols sSymbol List
swab moistened with medical
Creating labels with serial numbers
alcohol (commercially available 
ethanol). (Sequence number)
1. Press +
2. Enter a number/alphabet for the first label, and
Specifications
press .
The number/alphabet increases by one whenever
Body

printing is done.
Dimensions Approx. 110 (W) x 170 (D) x 56 (H) (mm)
Creating pieces of text

Weight Approx. 400g (excluding batteries, tape cartridge)
You can create multiple pieces of text continuously. Up to
50 pieces can be created at a time.
Usage conditions

You can check which piece of text you are creating with
Operating temperature 10 to 35 degrees C the text number mark displayed at the beginning.
Storage temperature -10 to 55 degrees C Creating another piece of text
Power supply
1. Select the next text number mark with

+ .
AC adapter Type APT0615Z1-1
You can create another piece of text. Do the same
Manufacturer Seiko Epson Corp.
for the next pieces.
Input AC100-240V, 0.3A, 50-60Hz (dedicated
Printing a selected piece of text
adapter, power cable only)
Output DC6.5V, 1.5A
1. Select a piece of text you want to print with
Total output 10W or + .
power
2. Press .
Battery AA alkaline battery x 6
Supported tape width

6 mm, 9 mm, 12 mm, 18 mm
23
8. Shift
9. Caps Lock
22
+ : Capitalises the entered characters.
21
10. Accent
11. Space
20
12. Shift
19
18 13. Select/Enter
17
14. Punctuation: A choice of marks.
16
15 + : The other choice of marks.
sAdding a punctuation mark to the label
15. Delete, + : Deletes text.
16. Symbol, + : To "Sequence number"
14
menu.
17. Special label, + : To "Bar code" menu.
13
18. Print copies
19. Preview, + : The "Display" menu.
12
11 20. Cursor keys
+ , + : To the previous or next text.
21. Print, + : Feeds the tape.
: To "Print density" menu.
22. Cut Button
5. Style
23. Display
6. Setting
7. Character keys
Useful functions
This section explains various functions that will help you
create labels.
Changing the font size

1. Press .
2. Select a line layout with , and press .
+ , then enter text. "Equal": Applies the same font size. No need to
proceed to Step 3.
3. Select a font size with , and press .
Changing the font

1. Press .
pressed.
2. Select a font with , and press .
The font used for the entire text will change.
.
.
Applying a font style

1. Press .
2. Select a style with , and press .
c Styles applied to small or elaborate characters may
not be able to print clearly.
, and press .
Adding a frame

1. Press .
2. Select an item with , and press .
Entering the frame No. to select does the same.
Available frames sSymbol List
Specifying the label length

1. Press .
2. Select "Label length" with , and press .
3. Select a value with or enter it, and press
Maximum length: 40cm (15.0 inch)
"Auto": Adjusts to the proper length automatically.
Adjusting the space between characters

.
1. Press .
2. Select "Char. spacing" with , and press
.
3. Select an item with , and press .
Making the width of font narrower

1. Press .
2. Select "Narrow" with , and press .
.
3. Select "Narrow" with , and press .
Lining up characters vertically

1. Press .
2. Select "Vertical" with , and press .
3. Select "On" with , and press .
Using mirror writing for the label

+ or
1. Press .
2. Select "Mirror print" with , and press .
3. Select "On" with , and press .
+
Display

You can check settings on the display. Indicators show
whether or not settings are enabled.
1 2 3 4 5
11
10
9
8 7 6
1. Font size 5. Vertical
2. Font width 6. Battery level (as a guide)
3. Frame 7. Accent mark options
4. Font style
8. Upper case/lower case
9. Cursor: Indicates the position where the operation is
performed. This is the place where you enter text or
delete symbols, etc.
10. Head mark: Indicates what line it is in. Appears when
multiple lines exist.
MEMO
: If this appears, you cannot print anything.
11. Text number mark: Indicates the number of the
current text counted from the beginning.
Creating a label with a special form
c To create labels with a special form, a message
confirming that the text will be deleted may
appear when is pressed. Press to delete
the current text and to show the special form.
MEMO
To exit the following special form mode, press ,
then select the "Exit" and press .
Creating an folder tab label

1. Press .
2. Select from "Tab:Medium", "Tab:Small" or "Tab:
Large" with , and press .
3. Select a value with or enter label length, and
press .
Maximum length: 12.5cm (5.0 inch)
4. Enter text.
Creating a label for cables

Flag labels wrapping a cable
1. Press .
2. Select from "Flag:Hori.", "Flag:Vert." or "Flag:Edge"
with , and press .
3. Select a value with or enter label length, and
press .
Maximum length: 12.5cm (5.0 inch)
4. Enter text.
Labels wrapping a cable
1. Press .
2. Select "Wrap" with , and press .
3. Select a value with or enter label length, and
press .
Maximum length: 12.5cm (5.0 inch)
4. Enter text.
.
Creating a label including a barcode

• Enter barcodes according to their standards.
• Check the printed labels with your barcode reader to ensure
they can be correctly read.
.
• Supported barcode: CODE39, CODE128, ITF, CODABAR, UPC-A,
UPC-E, EAN-8, EAN-13
1. Press + .
2. Select an item with , and press .
3. After setting the barcode, enter the code.
Initialising this product
The product may stop functioning due to static electricity
or other causes.
Initialise the product if it does not operate normally such
as the display is interrupted.
c Initialise the product. Take extreme care before
initialising it.
All the created text will be deleted. The settings
you made for character input will return to the
default.
1. Press .
2. Press and hold + , and press .
3. When a message appears, press .
The product will be initialised.
To abort: Press any button other than .