Samsung WB1000 User Manual page 93

Before contacting a service centre
Situation Suggested remedies
Make sure that the camera is correctly
connected to the external monitor with
The TV does not
the A/V cable.
display your photos
Make sure that your memory card
contains photos.
Make sure that the USB cable is
connected correctly.
Your computer does
Make sure that your camera is switched
not recognise your
on.
camera
Make sure that you are using a
supported operating system.
Your computer
The file transmission may be interrupted by
disconnects the
static electricity. Disconnect the USB cable
camera while
and connect it again.
transferring files
Situation
Your computer cannot
play videos
92
Appendixes
Suggested remedies
The codec installed in your computer may
not be compatible with the video files you
want to play. Use QuickTime ® Player or
install Codec Pack Full.
®
Using QuickTime Player 7.5
1. Install QuickTime ® Player 7.5 which
supports MP4 (H.264 (MPEG-4.AVC)).
2. Play videos using QuickTime
Using Codec Pack Full
1. Install the latest version of Codec
Pack Full.
2. Play videos using the media player
(Media Player Classic or Windows
Media Player 11 recommended).
®
Install QuickTime Player 7.5 or K-Lite
Codec Pack Full on Windows XP SP2
or later.
Depending on your computer
environment, the video playback may be
intermittent.
® Player.