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INSTALLER/ASSEMBLER: Leave this
manual with consumer. CONSUMER:
Keep this manual for future reference.
Distributor: AZ PATIO HEATERS LLC
8601 W. Jefferson St Suite 200, Tolleson, AZ 85353
OUTDOOR WOODPELLET GLASS TUBE HEATER
ATTACH YOUR RECEIPT HERE
Serial Number
Questions, problems, missing parts? For small parts please call 1-888-775-1330
for assistance, 8 am. - 4 pm., MST, Monday - Friday. For damaged product,
you will need to return to the retailer.
Owner's Manual
OUTDOOR WOODPELLET GLASS
MODEL # HLDS01-WPGT-BLK
WARNING: For Outdoor Use Only
DANGER
This appliance can produce carbon
monoxide which has no odor.
Using it in an enclosed space can kill
you.
Never use this appliance in an
enclosed space such as a camper,
tent, car or home.
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read the installation, operation and maintenance instructions
thoroughly before installing or servicing this equipment.
Purchase Date
TUBE HEATER
CARBON MONOXIDE HAZARD
WARNING
AZPH-ZHL
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Summary of Contents for Hiland Premium HLDS01-WPGT-BLK
- Page 1 Owner’s Manual OUTDOOR WOODPELLET GLASS TUBE HEATER MODEL # HLDS01-WPGT-BLK AZPH-ZHL WARNING: For Outdoor Use Only CARBON MONOXIDE HAZARD DANGER This appliance can produce carbon monoxide which has no odor. Using it in an enclosed space can kill you. Never use this appliance in an enclosed space such as a camper, tent, car or home.
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Page 2: Table Of Contents
TABLE OF CONTENTS Package Contents......................2 Hardware Contents and Manual Keeping......................4 Safety Information..................5 Improper Usage......................8 Know the Design......................8 Positioning and Moving ......................8 Assembly Instructions.....................9 Heater Function......................11 Initial Operation.......................11 How to Load, Fire Up, Unload and Reload the Heater......................12 Cleaning and Maintenance....................14 Trouble Shooting......................15 Return... -
Page 3: Package Contents
PACKAGE CONTENTS 2-PACKAGE ITEM BOX 1/2 Reflector Diffuser Plate C C C C C C C C C C Glass Tube Fixing Plate Glass Tube Decorative Plates Decorative Cover Retaining Ring QUANTITY DESCRIPTION PART Reflector Diffuser Plate Glass Tube Fixing Plate Decorative Cover Glass tube Decorative Plates... - Page 4 PACKAGE CONTENTS 2-PACKAGE ITEM BOX 2/2 PREASSEMBLED QUANTITY QUANTITY DESCRIPTION PART DESCRIPTION PART Stove Plate Middle Plate Collection Tray Insulation Cotton Base Plate Rail Foot Pellet Hopper Cover Wheel Bracket Heat Insulation Cotton Cover Wheels Stove Bracket Stove Door Frame on Stove Door Pellet Hopper Base Frame...
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Page 5: Keeping
HARDWARE CONTENTS Allen wrench M5 x 16 Hexagon socket head cap screws Qty. 1 Qty. 16 ALSO INCLUDED Pellet Mini Shovel Extendable Tube Brush Mitts MANUAL KEEPING This manual is an integral part of the product. It must always accompany the heater even if transfered to other persons. This document should always be available to persons who install, use and perform any maintenance on the heater. -
Page 6: Safety Information
SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. This manual contains important information about the assembly, operation and maintenance of this patio heater. General safety information is presented in these first few pages and is also located throughout the manual. - Page 7 SAFETY INFORMATION WARNIN G DANGER California Proposition 65 DANGER indicates an imminently hazardous Combustion by-products produced when using this situation which, if not avoided, will result in death product contain chemicals known to the State of or serious injury. California to cause cancer, birth defects, and other reproductive harm.
- Page 8 SAFETY 14.Never exceed a maximum pellet load of 20lbs. A usage of more pellets could impair the functioning of the heater 15.Never insert paper, plastics or silicon materials inside the burner area. 16.If you see smoke, insert another piece of fire lighter in order to support the combustion. Clean the heater regularly and remove any residual from the glass tube, as well as from the pellet hopper.
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Page 9: Improper Usage
IMPROPER USAGE Any improper use of the heater in any form except as described herein shall void any warranty from the manufacturer. The manufacturer/distributor/seller declines any responsibility for damages to persons and/or things. By improper usage it is meant: • Any use other than the one specified in this manual and any use made in ways or with techniques other than those permitted within this manual. -
Page 10: Assembly Instructions
ASSEMBLY INSTRUCTIONS 1.Remove the packaging and detach the base element, the decorative plates, and glass tube. 2. Attach the Decorative Plates(6) to the Middle Plate(8) using the 4 M5 X 10 hexagon socket head cap screws supplied Hardware Used M5 x 16 Hexagon socket head cap screws 3. - Page 11 ASSEMBLY INSTRUCTIONS 4. Attach the Diffuser Plate and the Reflector to the Glass Tube Fixing Plate using 8 M5X 10 hexagon socket head cap screws. Hardware Used M5 x 16 Hexagon socket head cap screws 5. Attach the Retaining Ring(7) on the bottom of the Glass Tube(5) 6.
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Page 12: Heater Function
ASSEMBLY INSTRUCTIONS ASSEMBLY INSTRUCTIONS FUNCTIONING OF THE HEATER 7. Attach the Door(4) onto the Decorative Plates(6) HEATER FUNCTION Combustion material (PELLET) The heater works through pyrolysis, a natural chemical process that generates biogas. Not the pellets themselves but the biogas generated creates the flame. The process diminishes the more the combustion of pellets exhausts itself. -
Page 13: How To Load, Fireup, Unload And Reload The Heater
It is normal to have white smoke and fumes after the first use of the heater. Over time, this will gradually be less intense. Discharging: Make sure to use mitts for protection. 1. Open the front door of the base frame. 2. - Page 14 Throughout the burn process, do not open the door of the base. It is recommended to allow the heater to fully operate until the pellets are fully burned. The suggested pellet quantity is roughly calculated. Please note that the heater filled with a smaller quantity of pellets produces a higher flame because there is more air inside the burner, but the duration will be shorter.
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Page 15: Cleaning And Maintenance
CLEANING AND MAINTENANCE Use cleaning products recommended for glass and a soft cloth to clean the heater. Do not use abrasive, caustic, or corrosive products. After every firing, remove any residual pellets and char inside the burner to avoid issues with the next firing. -
Page 16: Troubleshooting
TROUBLESHOOTING If you have any questions regarding the product control, please call customer service at 1-888-775-1330 TROUBLE POSSIBLE CAUSE SOLUTION Check that the used ecological igniter has not been switched off, if it is so to add more of it so that its quantity is Pyrolysis has not adequate and turn it on again making started correctly... -
Page 17: Return Policy
RETURN POLICY NOTE: Please carefully review the following terms regarding returns. If you have any questions regarding returns, please call 1-888-775-1330 for assistance. Purchased through an online retailer: Please contact retailer for any and all returns. AZ Patio Heaters, LLC offers a 30-Day Return Policy on Patio Heaters, Parts and Accessories as specified in the conditions below when purchased directly. - Page 18 RETURN POLICY How Do You Return A Product? If you wish to return an item that qualifies for a return as specified above, please call us at 1-888-775-1330 to receive a return authorization number, instructions for sending the item back, and an address for the return. A return authorization number is required to return a product.
- Page 19 RETURN POLICY For credit card purchases We will credit back only to the same credit card that was used for the original purchase. Credits or Refunds will be issued within 10 days of receipt of the authorized return. Merchandise must be in original condition, with all packing materials, manual, and other original components intact, in the original packaging.
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Page 20: Warranty Information
ONE-YEAR LIMITED WARRANTY CUSTOMERS IN USA For small parts please call 1-888-775-1330 for assistance. For damaged product, you will need to return to the retailer. CUSTOMERS IN CANADA Only return this product to the store if it was purchased within 90 days. If you have problems after 90 days of purchase, please CALL 1-888-775-1330. -
Page 21: Replacement Parts List
REPLACEMENT PARTS LIST BOX 1 ONLY For replacement parts, call our customer service department at 1-888-775-1330, 8 a.m. - 4 p.m., MST, Monday - Friday. Reflector Diffuser Plate C C C C C C C C C C Glass Tube Fixing Plate Glass Tube Decorative Plates Decorative Cover...
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