Hiland HSS-NG Owner's Manual

Natural gas patio heater

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Precaution!
The Powder Coating paint process has become the most
common widely used application in the outdoor furniture
category. Unfortunately powder coating is extremely
sensitive to Humidity and Moisture. A simple process to
protect your furniture, especially flat surfaces is to apply a
simple coat of good quality car wax prior to using. If this
process is done every few months it will protect your
furniture for years to come.
ANS Z83.26-2014 • CSA 2.37-2014 Gas-Fired Outdoor Infrared Patio Heaters
ATTACH YOUR RECEIPT HERE
Serial Number
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-888-775-1330, 7 a.m. - 4 p.m., PST, Monday - Friday.
Purchase Date
1
OWNER'S MANUAL
NATURAL GAS PATIO HEATER
DANGER
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call you gas supplier or fire department.
WARNING
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
WARNING:
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce
carbon monoxide which has
no odor. Using it in an enclosed
space can kill you. Never use this
appliance in an enclosed space
such as a camper, tent, car or home.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read the installation, operation and maintenance
instructions thoroughly before installing or servicing this
equipment.
MODEL #HSS-NG
For Outdoor Use Only
WH16/01

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Summary of Contents for Hiland HSS-NG

  • Page 1 OWNER’S MANUAL NATURAL GAS PATIO HEATER MODEL #HSS-NG DANGER FOR YOUR SAFETY If you smell gas: 1. Shut off gas to the appliance. 2. Extinguish any open flame. 3. If odor continues, keep away from the appliance and immediately call you gas supplier or fire department.
  • Page 2: Package Contents

    PACKAGE CONTENTS Reflector Panel Reflector Plate Reflector Stud Heater Burner Screen Upper Post Middle Post Lower Post Base Ground Fixer...
  • Page 3: Safety Information

    HARDWARE CONTENTS (shown actual size) Large Flange Small Screw Small Screw Qty. 6 Small Flat Qty. 4 Small Bolt Qty. 4 Qty. 9 Medium Bolt Washer Qty. 6 Qty. 4 Qty. 6 Wing Nut Wrench Small Flat Qty. 3 Cap Nut Qty.
  • Page 4 SAFETY INFORMATION DANGER DANGER • EXPLOSION - FIRE HAZARD • CARBON MONOXIDE HAZARD • Keep solid combustibles, such as building materials, • This heater is a combustion appliance. All paper or cardboard, a safe distance away from the combustion appliances produce carbon monoxide heater as recommended by the instructions.
  • Page 5: Burn Hazard

    SAFETY INFORMATION WARNING WARNING California Proposition 65 • This product is fueled by propane gas. Propane gas Combustion by-products produced when using is invisible, odorless, and flammable. An odorant is this product contain chemicals known to the state normally added to help detect leaks and can be of California to cause cancer, birth defects, and described as a “rotten egg”...
  • Page 6 ASSEMBLY INSTRUCTIONS 1.To protect heater from strong wind, anchor the base securely to the ground with screws. Reverse the base, fix the ground fixer to the base with bolts and washers like picture shows. Firm the ground fixer with nuts. Fix another two ground fixer with bolts and nuts,and reverse the base.
  • Page 7 ASSEMBLY INSTRUCTIONS Attach lower post and upper post to the each end of middle post.Using 4 screws to fasten them. Hardware Used Small Screw 4.Attach Head Assembly to Post Screw off 4 small bolts. Load Head Assembly by inserting hose into post.
  • Page 8 ASSEMBLY INSTRUCTIONS 5. Remove protective cover from reflector panel and reflector plate. Note: In order to achieve proper alignment of reflector sections, it may be necessary to loosen the preassembled bolts prior to assembly and retighten once complete. 6. Attach reflector panels together using Small Screw Small Flat Washer .
  • Page 9 ASSEMBLY INSTRUCTIONS 7. Attach reflector plate to reflector panels using Small Screw Small Flat Washer. Secure loosely with cap nuts . Once properly aligned, tighten all screws and the preassembled bolts. Hardware Used Small Screw Small Flat Washer Cap Nut 8.
  • Page 10 ASSEMBLY INSTRUCTIONS 9. Connect Hose You must provide natural gas. Use this heater only with a natural gas vapor withdrawal supply system. A minimum supply pressure of 0.12 p.s.i. is required for the purpose of input adjustment for natural gas.ANS Z223.1/NFPA54, Natural Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.
  • Page 11 OPERATION INSTRUCTIONS To check for a leak: WARNING 1. Make 2-3 oz. of leak check solution (one part liquid dishwashing detergent and three parts • Perform all leak tests outdoors. water). • Extinguish all open flames. 2. Apply several drops of solution where hose •...
  • Page 12: Before Lighting

    OPERATION INSTRUCTIONS DANGER • CARBON MONOXIDE HAZARD • For outdoor use only. Never use inside house, or other unventilated or enclosed areas. This heater consumes air (oxygen). Do not use in unventilated or enclosed areas to avoid endangering your life. The appliance must be isolated from the gas supply piping system by closing its individual manual shoutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5kPa).
  • Page 13 OPERATION INSTRUCTIONS 3. Push in gas Control Knob and turn counterclockwise to “IGNITER” then to “PILOT” (Figure b) to light the pilot. If needed, keep depressing and turning Control Knob counterclockwise until the pilot lights (You should heater 2 clicking sounds). 4.
  • Page 14: For Your Safety

    OPERATION INSTRUCTIONS WARNING FOR YOUR SAFETY Be careful when attempting to manually ignite this heater. Holding in the control knob for more than 10 seconds before igniting the gas will cause a ball of flame upon ignition. When Heater is ON: Emitter screen will become bright red due to intense heat.
  • Page 15: Care And Maintenance

    OPERATION INSTRUCTIONS Heater is away from gasoline or other flammable liquids or vapors. Heater is away from windows, air intake openings, sprinklers and other water sources. Heater is at least 24" on top and at least 36" on sides from combustible materials. Heater is on a hard and level surface.
  • Page 16 CARE AND MAINTENANCE Gas odor with extreme yellow tipping of flame. Heater does NOT reach the desired temperature. Heater glow is excessively uneven. Heater makes popping noises. Spiders and insects can nest in burner or orifices. This dangerous condition can damage heater and render it unsafe for use.
  • Page 17: Troubleshooting

    TROUBLESHOOTING 1. Natural gas valve is close 1. Open valve 2. Blockage in orifice or pilot tube 2. Clean or replace orifice or pilot tube 3. Air in gas line 3. Open gas line and bleed it Pilot won’t light (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas...
  • Page 18: One-Year Limited Warranty

    ONE-YEAR LIMITED WARRANTY CUSTOMERS IN USA Do not return this product to the store where you purchased it. Please call 1-888-775-1330 for assistance. CUSTOMERS IN CANADA Only return this product to the store if it was purchased within 90 days. If you have problems after 90 days of purchase, please CALL 1-888-775-1330.
  • Page 19: Replacement Parts List

    REPLACEMENT PARTS LIST For replacement parts, call our customer service department at 1-888-775-1330, 7 a.m. - 4 p.m., PST, Monday - Friday. Reflector Panel Reflector Plate Reflector Stud Heater Burner Screen Upper Post Middle Post Lower Post Base Ground Fixer Printed in China...

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