Information Codes; Warranty And Service Information - Samsung NX60BB851512AP User Manual

Information codes

Code symbol Meaning
Oven sensor malfunction.
The oven is overheating.
Check the Control PBA NTC
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
Gas leakage in the gas
connection section.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
DG68-01494A_NX9000T_NX60BB851512AP_AP_MES+EN.indb 51 DG68-01494A_NX9000T_NX60BB851512AP_AP_MES+EN.indb 51

Warranty and service information

Solution
1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
disconnect all power to
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
the oven range for at
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
least 30 seconds and then
materials or workmanship for the limited warranty period, starting from the date of
reconnect the power.
original purchase, of:
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
1. If oven vent or cover air is
below for problem determination and service procedures. Warranty service can
blocked by aluminum foil
only be performed by a SAMSUNG authorized service center. The original dated
or others, remove that and
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
restart oven.
SAMSUNG's authorized service center to receive warranty service.
2. To reset error, disconnect
power or tap OFF/CLEAR
SAMSUNG will provide in-home service within the contiguous United States during
after opening the oven door
the warranty period at no charge, subject to availability of SAMSUNG authorized
at least 60 seconds.
servicers within the customer's geographic area. If in-home service is not available,
1. Disconnect power. Open the back
SAMSUNG may elect, at its option, to provide transportation of the product to and
cover. Check there are signs of
from an authorized service center. If the product is located in an area where service
combustion in the gas connection
by a SAMSUNG authorized servicer is not available, you may be responsible for a
section.
trip charge or required to bring the product to a SAMSUNG authorized service center
2. If there are signs of combustion,
for service.
replace GPR and TCO and check
the gas leakage.
To receive in-home service, product must be unobstructed and accessible to the
3. If there are no signs of
service agent.
combustion, check wire-TCO, Wire
main - sub connection status and
PBA S/W version.
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
One (1) Year Parts and Labor
English 51
2023-09-18 오후 5:02:03 2023-09-18 오후 5:02:03