Warranty (U.s.a) - Samsung NV51 5 S Series User Manual

Troubleshooting

Warranty (U.S.A)

Displayed
Possible cause
Code
This code occurs if the internal
C-21 temperature rises abnormally
high.
The PCB sensor is open when
the oven is operating.
C-30
The PCB sensor is short when
the oven is operating.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
The cooling motor is operating
C-A2
abnormally.
This code occurs if the power
bAd LinE connection is plugged in
improperly.
38 English
Solution
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Call for service
Call for service.
Reconnect the power connection
properly, and the message
disappears.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting on the date of
delivery to the original consumer purchaser, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the instructions
attached to or furnished with the product. To receive warranty service, the purchaser
must contact SAMSUNG at the address or phone number provided below for problem
determination and service procedures. Warranty service can only be performed by
a SAMSUNG authorized service center. The original dated bill of sale and/or proof
of delivery must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer's geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and
from an authorized service center. If the product is located in an area where service
by a SAMSUNG authorized servicer is not available, you may be responsible for a trip
charge or required to bring the product to a SAMSUNG authorized service center for
service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.