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74 TROUBLESHOOTING
Problem
Surface unit stops
glowing when
changed to a lower
setting.
Areas of
discoloration on the
cooktop
Frequent cycling on
and off of surface
units
Scratches or
abrasions on
cooktop surface
Metal marks
Brown streaks or
specks
Areas of
discoloration on
cooktop
Oven control beeps
and displays any F
code error.
Oven control
displays Sb/5b/S6/56
error code.
Displayed colon in
the clock is flashing
CLEAN and door
flash in the display
(On some models)
Loc is on in the
display when you
want to cook (On
some models)
The unit is still on and hot.
• This is normal.
Food spillovers not cleaned before next use.
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Hot surface on a model with a light-colored cooktop.
• This is normal.The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
The element will cycle on and off to maintain the heat setting.
• This is normal.
Coarse particles such as salt or sand between cooktop and utensils can cause
scratches.
• Be sure the cooktop surface and bottoms of utensils are clean before using. Small
scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for glass-ceramic cooktop have been used.
• See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Cookware with rough bottom has been used.
• Use smooth, flat-bottomed cookware.
Scraping of metal utensils on cooktop surface.
• Do not slide metal utensils on cooktop surface. Use a glass-ceramic cooktop cleaning
creme to remove the marks. See the "Glass-Ceramic Cooktop" section in the
MAINTENANCE chapter.
Boilovers are cooked onto surface.
• Use a blade scraper to remove soil. See the "Glass-Ceramic Cooktop" section in the
MAINTENANCE chapter.
Mineral deposits from water and food.
• Remove using a glass-ceramic cooktop cleaning creme. Use cookware with clean, dry
bottoms.
Electronic control has detected a fault condition.
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
oven. If fault recurs, record fault number and contact a service agent.
This code is not an error code. It indicates that the product's Sabbath mode
activated.
• See the "Using the Sabbath Mode" section in the Operation chapter.
This means that the product has just been plugged in, or that it has experienced a
power interruption.
• This is normal. Reset the clock or press any button to stop the flashing.
The Self Clean cycle has been selected, but the door is not closed.
• Close the oven door.
The oven is locked because of the Control Lock / Lockout feature.
• Deactivate the Control Lock / Lockout feature.
Possible Cause & Solution
is
sb
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