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Dell P7524QT
User's Guide
Model: P7524QT
Regulatory model: P7524QTt

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Table of Contents
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Summary of Contents for Dell P7524QT

  • Page 1 Dell P7524QT User’s Guide Model: P7524QT Regulatory model: P7524QTt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Using the On-Screen Display (OSD) Menu ....41 Dell Web Management for Displays ..... . . 56...
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..69 Contacting Dell ........69 EU product database for energy label and product information sheet .
  • Page 5: About Your Display

    Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain countries.
  • Page 6 Stylus x 2 Remote control holder Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.0 upstream cable (enables the USB ports on the display) DP cable (DP to DP) VGA cable About Your Display...
  • Page 7 HDMI cable • Flatfrog Whiteboard Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide About Your Display...
  • Page 8: Product Features

    Product Features The Dell P7524QT display has an active matrix, thin film transistor (TFT), liquid crystal display (LCD), and LED backlight. The display features include: • 189.273 cm (74.52-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. OSD Launcher touch key (For more information, see Operating the Display)
  • Page 10 Use to hold a Micro Form Factor Optiplex Serial number, Service Tag label, and Website Refer to this label if you need to contact Dell for technical support. Barcode, serial number, and Service Tag label Regulatory label List of approved regulatory labels.
  • Page 11 Side View Label Description HDMI 1 connector HDMI 2 connector Connect your computer with HDMI cable. HDMI 3 connector DP connector Connect your computer with DP cable. VGA connector Connect your computer with VGA cable. Audio line-in port Analog audio (two channel) input. Audio line-out port Connect to external audio peripherals.
  • Page 12 USB 3.0 downstream Connect your USB device. ports (3) You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the display. USB charging port USB 3.0 with 10 W with BC1.2 charging capability at 2A (max).
  • Page 13: Display Specifications

    Display Specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 189.273 cm (74.52 inches) Active Area Horizontal 1649.664 mm (64.95 inches) Vertical 927.936 mm (36.53 inches) Area 1530782.6 mm (2372.7 inches Pixel pitch 0.429 mm x 0.429 mm...
  • Page 14 Touch Type InGlass Touch Technology Input Method Bare finger and stylus Interface USB HID Compliant Up to 20 points touch Touch point Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS Version Touch Eraser Windows...
  • Page 15 Resolution Specifications Horizontal scan range 30 kHz to 140 kHz (DP/HDMI) Vertical scan range 24 Hz to 75 Hz (DP/HDMI) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities 480p, 576p, 720p, 1080i, 1080p, 2160p (DP & HDMI playback) NOTE:VGA input resolution supported is 1920 x 1080 only.
  • Page 16 Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/VGA signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 5.5 A (maximum) Output voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ±...
  • Page 17 Physical Characteristics Connector type • DP connector • VGA connector • HDMI connector • Audio line-out • Audio line-in • USB 3.0 connector • USB charging port- supplying power of up to 5 V (max 2A) for connected devices • RJ-45 connector •...
  • Page 18 Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor • RoHS Compliant • BFR/PVC Free monitor (excluding external cables). • Arsenic-Free glass and Mercury-Free for the panel only. Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating –20 °C to 60 °C (–4 °F to 140 °F) Humidity...
  • Page 19 Pin Assignments DP connector Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect +3.3V DP_PWR About Your Display...
  • Page 20 VGA connector Pin number 15-pin side of the connected signal cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5 V / 3.3 V GND-sync DDC data H-sync V-sync DDC clock About Your Display...
  • Page 21 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 22 RS232 connector Pin number 9-pin side of the connected signal cable Not Used Not Used About Your Display...
  • Page 23 RJ-45 connector Pin number 12-pin side of the connected signal cable LED2_Y+ LED2_Y- LED2_G+ LED2_G- About Your Display...
  • Page 24 Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.0 upstream • 4 USB 3.0 downstream (1 USB charging port) NOTE: The display’s USB ports work only when the display is on or in standby mode. If you turn off the display and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
  • Page 25: Plug-And-Play

    During the LCD display manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors.
  • Page 26: Setting Up The Display

    Setting Up the Display Connecting Your Display WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. 2. Connect the HDMI/DP/VGA/USB cable from your display to the computer. 3.
  • Page 27 • Slide Optiplex holder back into display. External PC connection Connecting the USB cable NOTE: Refer to section on input source and USB pairing. Setting Up the Display...
  • Page 28 Connecting the HDMI cable HDMI HDMI Connecting the DP cable Connecting the VGA cable Setting Up the Display...
  • Page 29 Connecting the Optiplex Connecting the HDMI cable USB 1 HDMI1 Connecting the DP cable USB 3 Setting Up the Display...
  • Page 30 Connecting the VGA cable USB 3 Setting Up the Display...
  • Page 31: Wall Mounting

    • Do not attempt to wall mount the Touch Display by yourself. it should be installed by qualified installers. • Recommended Wall Mount for this Display is can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of the product.
  • Page 32: Remote Control

    Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness - Press to decrease the Brightness. 8.
  • Page 33 Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.
  • Page 34 Operating range of the remote control Point the top of the remote control toward the LCD display’s remote sensor during button opera- tion. Use the remote control within a distance of about 7 m from remote control sensor or at a hori- zontal and vertical angle of within 30°...
  • Page 35: Magnet Warning Statement

    Magnet Warning Statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with a pacemaker or other medical device, distancing the stylus away immediately and contact the manufacturer of the pacemaker or medical device for guidance.
  • Page 36 Erase nib Stylus writing nib and The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. • Pen-Palm distance: The distance between the pen tip and the closest part of the palm is 30 mm.
  • Page 37 The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. Replacing the stylus nib When the smaller diameter tip shows signs of wear and tear it can be replaced by unscrewing the front tip.
  • Page 38: Operating The Display

    Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD Launcher This display comes with a touch OSD functionalities. Press the OSD launcher touch key to access the functionalities.
  • Page 39: Using The Touch Control Launcher

    Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 40: Using The Osd Lock Function

    Using the OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold for 5 seconds. you can see following select option: Dell 75 Monitor Select Option: P7524QT The following table describes the touch control icons: Description Options Use this icon to lock OSD menu function.
  • Page 41: Using The On-Screen Display (Osd) Menu

    3. Touch and hold for 5 seconds, touch to unlock. Dell 75 Monitor Select Option: P7524QT Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear.
  • Page 42 Use the Back icon to go back to the previous menu. Back Touch OSD Control Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others...
  • Page 43 Auto Adjustment allows the display to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your display by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display menu. Dell 75 Monitor Brightness/Contrast Auto Adjust Press to adjust the screen automatically.
  • Page 44 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source HDMI 1 Color HDMI 2 Display HDMI 3...
  • Page 45 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Color Temp. or Custom Color from the list. Dell 75 Monitor Brightness/Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Reset Color Color Temp.
  • Page 46 • RGB: Select this option if your display is connected to a computer (or DVD player) using the HDMI, DP or VGA cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 75 Monitor Brightness/Contrast Preset Modes Auto Adjust...
  • Page 47 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell 75 Monitor Brightness/Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source Vertical Position Color Sharpness Pixel Clock Display Audio Phase Menu Reset Display Personalize...
  • Page 48 Icon Menu and Description Submenus Reset Display Restores the display settings to factory defaults. Audio Dell 75 Monitor Brightness/Contrast Volume Auto Adjust Audio Source HDMI 1 Input Source Speaker Color Reset Audio Display Audio Menu Personalize Others Volume Allows you to set the volume level of audio source.
  • Page 49 1-second increments, from 5 to 60 seconds. Reset Menu Restore the menu settings to factory defaults. Personalize Dell 75 Monitor Brightness/Contrast Power Button LED On in On Mode Auto Adjust O in Standby Mode...
  • Page 50 Allows you to set the Screen Off Color to White or black. Color Wake On Select On to turn on this feature. Touch Reset Restores shortcut keys to factory defaults. Persona- lization Other Dell 75 Monitor Brightness/Contrast Display Info Auto Adjust DCC/CI Input Source HDMI CEC LCD Conditioning Color Firmware...
  • Page 51 Select On to start the process. Dell 75 Monitor This feature will help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run.
  • Page 52 OSD Warning Messages When the display does not support a particular resolution mode, you can see the following message: Dell 75 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 53 Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 75 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? P7524QT If adjust the Brightness level above the default level over 75%, the following message will...
  • Page 54 If either HDMI 1, HDMI 2, HDMI 3, DP or VGA input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Dell 75 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 55 Dell 75 Monitor No VGA Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P7524QT P7524QT Troubleshooting for more information. Operating the Display...
  • Page 56: Dell Web Management For Displays

    Touch and hold the touch key 5 on the front panel for 4 seconds to turn off , A network icon appears and is shown on the center for 4 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the display.
  • Page 57 2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure notebook IP Address to Monitor IP Address 10.0.50.101...
  • Page 58 3. The Home page opens: 4. Click Network Settings tab to see the network settings. Operating the Display...
  • Page 59 5. Click Display Control to see the display’s status. 6. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 7. Upgrade firmware page and wait for 30 seconds. Operating the Display...
  • Page 60 8. Finished. Click on button to proceed after 8 seconds. 9. Click Security to set a password. 10. Click Crestron to control interface. ® Configures the setting of Crestron control system devices. ® Item Description Box IP Configures the IP address of the control system. Box Port Configures the IP ID of the control system.
  • Page 61: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 75 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 62 Dell 75 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P7524QT P7524QT Dell 75 Monitor No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P7524QT P7524QT Dell 75 Monitor No VGA Cable The display will go into Standby Mode in 4 minutes.
  • Page 63: Built-In Diagnostics

    Built-in Diagnostics Your display has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. To run the built-in diagnostics: 1. Make sure that the screen is clean (no dust particles on the surface of the screen). 2.
  • Page 64: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 65 • Restart the computer in safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Display • Ensure that the video cable connecting the display to Problems malfunctions on the computer is connected properly and is secure.
  • Page 66: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Image retention Faint shadow • Set the screen to turn off after a few minutes of from a static from the static screen idle time. These can be adjusted in Windows image left on the image displayed Power Options or Mac Energy Saver setting.
  • Page 67: Touchscreen Problems

    What You Possible Solutions Symptoms Experience • Use the Dell provided USB cable to connect your computer. • Make sure the power cable has a ground pin. • Unplug and replug the power cable to allow initialization of the touch module.
  • Page 68: Ethernet Problems

    Specific What You Possible Solutions Symptoms Experience Ethernet not Dell Web • Ensure that the Network cable connecting the Display working Management for is properly secured. Displays Webpage • Touch the icon 5 on the screen for 4 seconds to turn...
  • Page 69: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 70: Setting Up Your Display

    2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 71 Non-Dell computer In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings.
  • Page 72: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Display WARNING: Before cleaning the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: •...

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