Kohler K-1947-XHGL-33 Installation And Care Manual page 15

Troubleshooting (cont.)
Whirlpool System
Symptoms
1. Whirlpool does not start
or stop.
2. Motor starts, not all jets
are functioning.
3. Pump does not prime.
4. Noisy operation.
5. Heater does not operate.
("H" models only)
Air System
Symptoms
Blower turns on by itself
1.
after the bath has been
drained.
2. Blower turns off by itself
after running for two
minutes.
Kohler Co.
Probable Causes
A. No power to motor.
B. Air hose is loose or disconnected.
C. Air hose is pinched or kinked.
D. Push button assembly is damaged. D. Replace the push button
E. Push button has grease in the
bleed area.
Air hose is damaged.
F.
G. Motor/pump does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. Pump shimmed too high.
A. Pump banding straps have not
been cut. (Models with support
blocks only.)
B. Jet O-ring dislodged.
A. No power to heater.
B. Water temperature exceeds 104°F
(40°C).
C. Heater does not work.
Probable Causes
A. Normal operation. Automatic
purge mode is working as
designed.
A. The Purge Mode icon was
pressed instead of the On/Off
icon.
15
Recommended Action
A. Check that the pump and heater
are plugged in and that the GFCI
or RCD is switched to the correct
position. Plug in or reset the
GFCI/RCD as needed.
B. Check that the hose is connected
at both the receiver/pump end
and to the air switch. Reconnect
if needed.
C. Adjust hose to clear the
pinched/kinked area. If the
tubing is pinched/kinked and
cannot be readjusted, or no
noticeable pinch/kink is
apparent, poke a small hole in
the tubing with a tack and try
the system again.
assembly.
E. Disassemble the push button
assembly and wipe away any
excess grease. Reassemble the
button and retry the system.
Replace the air hose.
F.
G. Replace the motor/pump.
A. Rotate jet trim ring
counterclockwise to open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Lower pump support bracket.
A. Cut pump banding straps with
tin snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Reset the GFCI or RCD.
B. Allow water to cool and heater
will re-engage.
C. Replace heater.
Recommended Action
A. No action is required. Automatic
purge mode runs for 2 minutes 30
minutes after the bath is drained.
A. Press the On/Off icon on the
keypad. See the "Operating
Instructions" section.
1208027-2-F