Samsung SW90P9 User Manual page 26

troubleshooting and
information codes
InFoRMATIon CoDES
When your washer malfunctions, you may see an information code on the display. If that happens, please
check this table and try the suggested solution before calling Customer Service.
COde symbOl PROblem
26_ troubleshooting
WA14P9PIC-02561E-02_EN.indd 26
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Will not start. -
-
-
-
-
Does not drain.
-
-
-
-
has no water.
-
-
-
-
Does not spin. -
-
overflows(water). -
-
Make sure the water source faucets are on.
Make sure the washer is plugged in.
Make sure the power is on.
Make sure there is enough water.
Is the drain hose down?(No pump)
Check if the drain hose is frozen.
Check if the drain hose is clogged.
If the water does not drain within 15 minutes, a buzzer
will sound, and the remaining time indicator will show
"5E".
Turn the faucets on fully.
Has the water supply to the residence been cut off?
Check if the water supply hose or hose connection is
clogged.
Check if the water faucet is frozen.
If water supply is not finished within 1 hour or water level
is not changed within 4 minutes, a buzzer will sound, and
the remaining time indicator will show "4E".
Check that the laundry is spread out evenly in the
washer.
Check that the washer is balanced and on a sturdy flat
surface.
Restart after spinning.
If the error sign is still displayed, call a customer service
agent.
2013-01-15 11:48:22