Troubleshooting - Hisense RQ768N4ABU User's Operation Manual

Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator is Not Operating
PROBLEM
Refrigerator does not
run
Refrigerator
compressor runs
frequently or for long
periods of time
Note: This
refrigerator is
designed to run for
longer periods of time
at a lower energy
usage.
Refrigerator has an
odor
Light does not come
on
Doors do not close
properly
Vibration or rattling
Normal Sounds
POSSIBLE CAUSE(S)
Refrigerator is unplugged.
Breaker is tripped or turned off,
or fuse is blown.
Refrigerator is in defrost mode.
Refrigerator is first plugged in.
Warm or large amounts of food
added.
Door is left open, or refrigerator
is not level.
Hot weather or frequent
openings.
Temperature control set to
coldest setting.
Food is not sealed or packaged
properly.
Interior needs to be cleaned.
Food stored too long.
Refrigerator is unplugged.
LED light is burned out.
Refrigerator is not level.
Something is obstructing door
closure.
Refrigerator is not resting firmly
on floor.
It sounds like water is flowing
from the refrigerator.
Humming or buzzing sounds
Cracking or clicking sounds
Popping noise
SOLUTION
Plug refrigerator into a grounded 3 prong
outlet.
Reset/Turn on breaker or replace fuse.
Wait for defrost cycle to end and cooling
system to restart.
This is normal. Allow 24 hours for the
refrigerator to cool down.
This is normal.
Check that an item is not preventing door
from closing. Level the refrigerator. See
"Level Refrigerator."
This is normal.
Adjust temperature to a warmer setting.
Reseal packaging. Place an opened box of
baking soda in the refrigerator, replace every
3 months.
Clean the interior. See "Cleaning."
Dispose of spoiled food.
Plug refrigerator into a grounded 3 prong
outlet.
Contact a qualified technician to replace the
burned out LED.
See "Level Refrigerator."
Check for and remove obstructions.
See "Level Refrigerator."
Refrigerant flowing in the lines will make this
sound when the compressor starts and stops.
The refrigerator has an automatic defrosting
system. The defrosted water will make this
sound.
The compressor and fans used for cold
air circulation can make this sound. If the
refrigerator is not level, the sound will be
louder.
The interior parts will make this sound as
they contract and expand in response to
temperature changes.
May occur during automatic defrosting.
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