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Reading Books
Cannot open a book.
You must be the account holder who purchased the book
to read it.
If there is an authentication code error, you can open the
book/periodical by entering the Adobe ID/Password. (A
maximum of ten IDs can be saved on the Reader.)
The book may be in an unsupported file type. For details
on supported file types, see Details.
"Continue Reading" does not work, or the bookmark is missing.
If the file status has changed (such as in the following
cases), data under [Continue Reading] or notes may be
deleted.
A text/PDF file is edited.
Cannot find content on the Reader.
If you have formatted the Reader on your computer, the
Reader may not be able to display transferred content. In
this case, use the Reader's [Format Memory] function to
reformat the Reader. See Details.
Although protected on the Reader, books may be deleted
if you sync the Reader after they have been deleted from
the Reader application.
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Troubleshooting
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