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Problem
The appliance does not fill
with water properly.
The appliance does not fill
with water and drain imme-
diately.
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
There is water on the floor.
You cannot open the appli-
ance lid.
The appliance makes an
unusual noise.
The appliance fills with wa-
ter and drain immediately.
The cycle is shorter than
the time displayed.
The cycle is longer than
the time displayed.
16
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the filters of the inlet hoses and the filters of the
valves are not clogged. Refer to "Care and cleaning".
•
Make sure that the inlet hose has no kinks or bends.
•
Make sure that the connection of the water inlet hose is correct.
•
Make sure that the drain hose is in the correct position. The hose
may be too low.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the connection of the drain hose is correct.
•
Set the drain option if you set a programme without drain phase.
•
Set the drain option if you set an option which ends with water in
the drum.
•
Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
•
If problem remains please contact the Authorised Service Centre.
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Set the spin option.
•
Set the drain option if you set an option which ends with water in
the drum.
•
Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
•
Make sure that the couplings of the water hoses are tight and there
is not water leakages.
•
Make sure that the water inlet hose and the drain hose have no
damages.
•
Make sure you use the correct detergent and the correct quantity of
it.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin option if there is water in the drum.
•
Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion instruction'.
•
Make sure that the packaging and/or the transit bolts are removed.
Refer to 'Installation instruction'.
•
Add more laundry in the drum. The load may be too small.
•
Make sure that the drain hose is in the correct position. The end of
the hose may be too low. Refer to 'Installation instruction'.
•
The appliance calculates a new time according to the laundry load.
See the 'Consumption Values' chapter.
•
An unbalanced laundry load increases the duration time. This is a
normal behaviour of the appliance.
Possible solution
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