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Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
Cause and troubleshooting
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
Inicio/Pausa + Carga.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 32
Terminado en / em is activated.
Check whether
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Remove any trapped laundry.
▶
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 36
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 54
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 53
Inicio/Pausa + Carga.
Terminado en / em is activated.
Troubleshooting en
45
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