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en Troubleshooting
Fault
"E:30 / -10" and/or
lights up.
flashes.
"E:30/-20"
All other error codes.
The appliance is not
working.
44
Cause and troubleshooting
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 54
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 36
Push in the detergent drawer until the symbol goes
2.
out.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 54
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 54
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
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