Table of Contents
Advertisement
Troubleshooting
Problem
Leaks water.
Has odours.
No bubbles are seen
(Bubbleshot models
only).
If a problem persists, contact a local Samsung service centre.
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
4C
4C2
54
English
Untitled-2 54
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
• Make sure the cold water supply hose is firmly connected to
the cold water tap. If it is connected to the hot water tap, the
laundry may be deformed with some cycles.
Action
Action
2019-05-29
7:19:10
Advertisement
Table of Contents
