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You can rely on Defy. To simplify.
Front Loader Washer-Dryer
User Manual
DWD 319
Record in the space below the listed information for future reference. The serial number is
on the serial label located on the inside of the door of the washing machine.
SERIAL NUMBER..................................................................................................................
DATE OF PURCHASE...........................................................................................................
PURCHASED FROM.............................................................................................................
...............................................................................................................................................
The manufacturer strives for continuous improvement. For this reason, the text and
illustrations in this manual are subject to change without notice.
Document Number :2820528569_EN/ 09-12-20.(9:24)
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Table of Contents
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Summary of Contents for Defy DWD 319
- Page 1 You can rely on Defy. To simplify. Front Loader Washer-Dryer User Manual DWD 319 Record in the space below the listed information for future reference. The serial number is on the serial label located on the inside of the door of the washing machine.
- Page 2 INFORMATION Dear Customer, • Important information or useful hints about Thank you for choosing a Defy product. We usage. hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology.
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Page 3: Important Instructions For Safety And Environment
1 Important instructions for safety and environment 1.1.1 Electrical safety This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow DANGER! these instructions shall void any warranty. • If the product has a failure, it should 1.1 General safety not be operated unless it is repaired by the Authorised Service Agent. -
Page 4: Product Safety
1.1.2 Product safety INFORMATION DANGER! • Do not install or leave the product in places where it might be exposed to • Never open the loading door or remove outdoor conditions. the filter while there is still water in the •... - Page 5 CAUTION! DANGER! • Do not stop the machine before the • Rubber (latex) foam, shower caps, drying programme is completed. waterproof fabrics, clothes and If you have to do so, remove all rubber-reinforced/rubber-foam laundry, place it at an appropriate pillows must not be dried with the place and wait for it to cool down.
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Page 6: Intended Use
1.2 Intended use WARNING! INFORMATION • Before loading the machine, check each laundry item and make sure • This product has been designed for that there is no lighter, change, domestic use. It is not suitable for metal objects, needles etc. inside commercial use and it must not be them or in their pockets. -
Page 7: Children's Safety
1.3 Children's safety Help protect the environment and natural resources by recycling used products. For children’s safety, cut the power CAUTION! cable and break the lock mechanism of the loading door to make the product • Children under the age of 3 must be non-functional before disposal. -
Page 8: Package Contents
2.2 Package contents Power cable Water discharge hose Transit bolts Mains water inlet hose Liquid detergent container (*) User manual Plastic plug group INFORMATION • Figures in this manual are schematic and may not match the product exactly. (*) This may be supplied with the machine depending on the model of your product. 8 / EN Washer-Dryer / User’s Manual... -
Page 9: Technical Specifications
2.3 Technical specifications Supplier name or trademark DEFY Model name DWD 319 Maximum spin speed (rpm) 1400 Washing capacity (cotton) (kg) Drying capacity (cotton) (kg) Built-in Height (cm) Width (cm) Depth (cm) Single Water inlet / Double Water inlet • / - •... -
Page 10: Removing Packaging Reinforcement
• Do not place the product close to the 3 Installation edge if the floor contains steps. Do not also place the product on a platform. To make the product ready for use, review the • Do not place the product on the power cable. information in the user manual and make sure •... -
Page 11: Connecting Water Supply
1 Connect the special hose supplied 1 Use a tool to with the product loosen all bolts until to the water inlet they rotate freely. on the product. CAUTION! • Ensure that the cold water connection 2 Remove the transit is made correctly when installing the bolts by turning product. -
Page 12: Adjusting The Feet
90 cm 90 cm 90 cm 90 cm min.40 90 cm CAUTION! • Adjust feet so that the product will be balanced in the location it will be used. n.40 • Balance the machine by adjusting the feet. • Check for any play by pressing the •... -
Page 13: Transportation Of The Product
4 Preparation DANGER! 4.1 Sorting the laundry • Damaged power cables must be replaced * Sort laundry according to type of by the Authorised Service Agent. fabric, colour, degree of soiling and the suitable water temperature. 3.8 Transportation of the product * Always obey the instructions given on the garment tags. -
Page 14: First Use
To prepare the product for washing INFORMATION laundry, perform first operation in Drum Cleaning programme. If this programme • Laundry that are subjected to materials is not available on your machine, apply such as flour, lime dust, milk powder, the method described in section 6.2. etc. -
Page 15: Detergent Drawer
• Do not select a programme with prewash if you are using a detergent bag or dispensing INFORMATION ball. Place the detergent bag or the • The loading door is locked while a programme dispensing ball directly among the laundry is running. -
Page 16: Using Softeners
4.7.5 Using softeners 4.7.7 Using gel and tablet detergent Pour the softener into the softener • If the gel detergent thickness is fluidal and compartment of the detergent drawer. your machine does not contain a special • Do not exceed the (>max<) level marking liquid detergent container, put the gel in the softener compartment. -
Page 17: Using Limescale Remover
4.7.10 Using limescale remover • Use just a little amount (approximately 50 ml) of bleach and rinse the clothes • When required, use limescale very well as it causes skin irritation. Do removers manufactured specifically not pour the bleach onto the laundry and for washing machines only. -
Page 18: Tips For Correct Drying
4.9 Tips for correct drying Programmes Cottons Drying Synthetics Drying Babyprotect + Washing and Drying Wash&Wear Washes and dries Washes and dries respectively! Stainless clothes that has Sheet, bedding, baby respectively! Sheet, Sheet, bedding, baby clothes, been worn for a short time clothes, t-shirts, sweatshirts, bedding, baby clothes, t-shirts, sweatshirts, durable... -
Page 19: Operating The Product
5.3 Preparing the Machine 5 Operating the product 1. Check if the hoses are connected tightly. 5.1 Control panel 2. Plug in your machine. 3. Turn the tap on completely. 4. Place the laundry in the machine. 5. Add detergent and fabric softener. 5.4 Selecting a washing programme 1. - Page 20 • Cottons • Woollens / Hand Wash You can wash your durable cotton laundry Use this programme to wash your woolen (sheets, bedlinen, towels, bathrobes, underwear clothes. Select the appropriate temperature etc.) in this programme. When you press the complying with the tag of your clothes. Your quick wash function key, programme duration laundry will be washed with very delicate becomes notably shorter but effective washing is...
- Page 21 • Mini / Mini 14’ Use this programme to wash your lightly soiled INFORMATION cotton clothes in a short time. The programme duration can be reduced down to 14 minutes • You can dry your laundry without any when the quick wash function is selected. When interruption right after the washing the quick wash function is selected, maximum programme (it is possible to perform...
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Page 22: Temperature Selection
• Mix You can use this programme to wash cottons and INFORMATION synthetics together without the need to sort them. • You can dry your laundry without any interruption right after the washing INFORMATION programme (it is possible to perform automatic or scheduled drying after •... - Page 23 Press the Temperature Adjustment key to change the temperature. INFORMATION • Spin Speed Adjustment button works INFORMATION only backwards. For example, if the display shows 800 rpm but you want • Temperature Adjustment button works only to select 1000 rpm, you will need to backwards.
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Page 24: Washing And Drying Programmes
INFORMATION INFORMATION • Only for dying programmes, press the • If you are going to dry laundry that Auxiliary Function Selection button comprises only towels and bathrobes, to set the suitable drying option. the maximum amount of laundry that can be loaded is 4 kg. 5.8 Drying programmes •... -
Page 25: Programme And Consumption Table
• Hygiene+ Wash & Dry Applying a steam step at the beginning of the INFORMATION programme allows to soften the dirt easily. • The Wash&Wear programme is designed Use this programme to wash and quickly to quickly wash and dry daily clothes dry laundry (up to 2 kg) that requires anti- that have been worn for a short time and allergic and hygienic washing (cottons such... - Page 26 INFORMATION • The auxiliary functions in the table may vary according to the model of your machine. • Water and power consumption may vary subject to the changes in water pressure, water hardness and water temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in the mains voltage.
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Page 27: Auxiliary Function Selection
5.11 Auxiliary function selection INFORMATION Select the desired auxiliary functions before starting the programme. When a programme is selected, • If the selected wetness level (Iron Dry, lights of the auxiliary functions that can be selected Cupboard Dry, Cupboard Extra Dry) together with that programme will turn on. - Page 28 • Anti-Crease+ • Remote Control If you press and hold the spin selection button You can use this auxiliary function button for 3 seconds, this function will be selected to connect your product to smart devices. and the programme follow-up light of the For detailed information, see HomeWhiz and the Remote Control Function.
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Page 29: Time Based Drying - Minutes
5.12.3 Extra Dry • Bluetooth Drying continues until the drying level You can use the Bluetooth connection function reaches the Cupboard Extra Dry step. to pair your machine with your smart device. This way, you can use your smart device to get information about your machine and control it. -
Page 30: Starting The Programme
5.14 End Time 5.15 Starting the programme With the End Time function, start of 1. Press the Start/Pause button the programme can be delayed up to to start the programme. 24 hours. After pressing the End Time 2. The flashing light of the Start/Pause button, the programme's estimated end button will remain on, indicating that time will be displayed. -
Page 31: Switching The Machine To Pause Mode
If the water level in the machine is not suitable when you press the Start/Pause button, the panel will warn you that the door is closed. 5.17.2 Switching the machine to pause mode • Turn off and unplug the appliance. •... -
Page 32: Cancelling The Programme
5.18 Cancelling the programme 5.21 HomeWhiz and the Remote Control Function HomeWhiz allows you to use your smart device to control your washing machine and get information about it. Thanks to the HomeWhiz application, you can use your smart device to carry out some procedures you can also do on the machine. - Page 33 5.21.1 HomeWhiz Setup • If you cannot complete the setup successfully in 5 minutes, the washing Your product and the HomeWhiz app machine will switch off automatically. In this must be connected for the app to run. To case, you will have to start over the setup establish this connection, please follow procedure.
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Page 34: Using The Remote Control Function
WARNING! • Since the HomeWhiz and Remote Control functions of your product work through pairing via Bluetooth, the product can be When Remote Control is enabled, you can run by only one HomeWhiz app at a time. only manage and switch off the machine 5.21.3 Using the Remote and follow status on the washing machine. -
Page 35: Maintenance And Cleaning
6 Maintenance and cleaning After every washing and drying make sure that Service life of product extends and frequently no foreign substance experienced problems will be reduced is left in the drum. if it is cleaned at regular intervals. If the holes on the bellow shown in the 6.1 Cleaning the detergent drawer figure are blocked,... -
Page 36: Draining Remaining Water And Cleaning The Pump Filter
2. Remove the nuts of the water intake 2. Open the filter cover. Press the tab hoses to access the filters on the water in the direction of the arrow and pull intake valves. Clean residues on them the cover out towards yourself. with an appropriate brush. -
Page 37: Troubleshooting
7 Troubleshooting Machine directly discharges the water it takes in. • The drain hose might be at an inappropriate height. >>> Programmes won’t start after the loading door has Connect the water drain hose as described in the user manual. been closed. - Page 38 Programme time does not countdown. (*) Colour of the clothes faded. (**) • The laundry in the machine might be unbalanced. >>> The • Machine might have been overloaded. >>> Do not overload automatic unbalanced load detection system might have been the machine.
- Page 39 There is detergent left on the laundry. Machine does not start or programme cannot be started. • Power cable might be unplugged. >>> Make sure that • Machine might have been overloaded. >>> Do not overload the machine. the power cable is plugged in. •...
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Page 40: Owner's Responsibility
6 Owner’s responsibility Since the following are not factory faults, they are the owners responsibility: • Damage to the exterior finish, breakage ofcomponents, damage through improper use or installation of the washing machine or damage caused by moving the washing machine. Before calling a Service technician or your dealer, please check the following: •... -
Page 41: Service Centres
ZAMBIA: SOUTHGATE INVESTMENTS LTD 160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road Tel: 051 400 3900 P.O. Box 33681 Bloemfontein.Service@defy.co.za Lusaka, 10101, Zambia Tel: +260 0211 242332I3 CAPE TOWN Fax: +260 0211 242933 sgiservicecentre@ 5A Marconi Rd. Montague Gardens, 7441 microlink.zm... -
Page 42: Warranty
Point 1 of this Certificate. 6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office. Please refer to the previous page for respective South African service agents and Sub-Saharan Africa service agents.