Document Overview This guide provides instructions for installing an Alvarado IntraQ-X suite scanner. It is meant to be used by the personnel who will install the unit. Upon completing the steps in the guide, the device will be ready for final configuration by Box Office (or other relevant) personnel.
Door Lock/Strike Wiring The IntraQ-X has a 12V DC relay on the board that can power and activate a door strike. The relay on the board can be set to normally open or normally closed in the device’s configuration. If the door strike is being powered externally, then the board must connect to an external 12V DC relay.
A setting in the application configuration files determines whether the relay on the board is normally open or normally closed. The relay is set to normally open by default. Door strikes must be a maximum of 12VDC 600 mA for the IntraQ-X to supply power. NOTE Page 5 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Strike Powered Externally An external 12V relay is required if an external power supply will provide power to the door strike (not supplied by Alvarado). Normally Open The relay on board set to normally open in the software configuration.
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Normally Closed The relay on board set to normally closed in software configuration Page 7 For Assistance: support@alvaradomfg.com +1 (909) 591-8431 PUD4253R3-0...
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 External 12V Power IntraQ-X devices with 10-2060D boards (supplied by Alvarado) receive 12V DC power from connectors instead of from the POE. Door strike wiring is identical to the illustrations above. Page 8 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Mounting the Device Alvarado does not provide mounting hardware with IntraQ-X devices. The venue is expected to provide size #8 or M4 mounting hardware. The IntraQ-X unit weighs about 5 pounds. Mounting Holes The drawing below displays the IntraQ-X’s backplate dimensions.
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IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Page 10 For Assistance: support@alvaradomfg.com +1 (909) 591-8431 PUD4253R3-0...
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Mounting Process 1. Use a #1 Phillips-head driver to remove the four Phillips-head screws and pull the electronics assembly away from the backplate assembly 2. Secure the backplate to the wall using appropriate mounting hardware. Pull the Ethernet cable and door strike wires through the open area for conduit wiring on the back plate while you do so.
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IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 4. Connect the Ethernet cable from the wall to the Ethernet port on the board. Route the Ethernet cable around the USB port and across top of the board. 5. Use the #1 Phillips-head screwdriver to reattach the electronics assembly to the backplate.
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Test Relay 1. While on the scan screen, tap the screen three times within two seconds to go to the Login screen. 2. On the Login screen, enter 123 into the field and press Enter to go to the Administrator Menu, shown below.
IntraQ-X Installtion Guide Version 2.0 Attach Case 1. Ensure the unit is powered off. 2. Put the IntraQ-X case on the unit. Use firm, even pressure to push the cover into position. Page 14 For Assistance: support@alvaradomfg.com +1 (909) 591-8431...
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IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 3. Use a #1 Philips-head driver to secure the four case screws. 4. When the case is attached, access the power button through the opening on the lower-right side of the unit.
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Maintenance • Remove the case and clean the interior with compressed air every 12 months. • Use a mild soap/water solution and a microfiber cloth to clean the touchscreen display.
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Troubleshooting Device doesn’t power on. When you press the power switch on the IntraQ-X, the unit does not power on. Potential Cause Solution The Ethernet cable is unplugged at the POE switch.
Door Lock/Strike Wiring section on pages 4. Verify the relay is wired correctly for the desired configuration. The door strike is not receiving power. (IntraQ-X provides Verify the door strike does not draw more than 12 VDC power.) (600 W) power.
IntraQ-X Installtion Guide Version 2.0 IntraQ-X Installtion Guide Version 2.0 Revision History Revision Date Author Revision History/Description 1/23/2018 D Bohannon Original Document 4/26/2021 D Bohannon Updated for current hardware. Page 19 For Assistance: support@alvaradomfg.com +1 (909) 591-8431 PUD4253R3-0...
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