Troubleshooting and tips
Executing a reset
If the device no longer responds to your inputs, select one of the following options:
Forced shut down
► Keep the ON/OFF button pressed for at least about 5-10 seconds.
The device will shut down. You can then restart it.
Carry out a system or battery reset
The off button for the battery
If the device does not respond, you may have to force the shutdown,
as described in the previous section.
► Disconnect the mains adapter from the device.
► Use a pointed tool with caution to press the off button for the battery.
The device performs a reset, comparable to removing the battery. You can then restart it.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"https://support.ts.fujitsu.com/servicedesk". When you do this, please have ready
the ID number and serial number of your system.
80
("Ports and controls", Page
9) is located on the underside of the device.
Fujitsu