Dell G15 5535 Owner's Manual
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Dell G15 5535 Owner's Manual

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Dell G15 5535
Owner's Manual
Regulatory Model: P121F
Regulatory Type: P121F002
July 2023
Rev. A00

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Summary of Contents for Dell G15 5535

  • Page 1 Dell G15 5535 Owner's Manual Regulatory Model: P121F Regulatory Type: P121F002 July 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Dell G15 5535....................7 Right......................................7 Left......................................7 Top......................................8 Front....................................... 8 Bottom....................................10 Back.......................................10 Service Tag...................................11 Chapter 2: Set up your Dell G15 5535...................12 Chapter 3: Specifications of Dell G15 5535.................. 14 Dimensions and weight..............................14 Processor.....................................
  • Page 4 Recommended tools................................. 29 Screw list.....................................29 Major components of Dell G15 5535..........................31 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........34 Base cover..................................34 Removing the base cover............................34 Installing the base cover............................37 Solid-state drive................................39 Removing the solid-state drive ..........................39 Installing the solid-state drive..........................
  • Page 5 Clearing BIOS (System Setup) and System passwords..................100 Chapter 10: Troubleshooting...................... 101 Handling swollen rechargeable Li-ion batteries......................101 Locate the Service Tag or Express Service Code of your Dell computer ..........101 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 102 Running the SupportAssist Pre-Boot System Performance Check.............. 102 Built-in self-test (BIST)..............................102...
  • Page 6 Wi-Fi power cycle................................105 Drain residual flea power (perform hard reset)......................106 Chapter 11: Getting help and contacting Dell................107 Contents...

  • Page 7: Chapter 1: Views Of Dell G15 5535

    Views of Dell G15 5535 Right 1. USB 3.2 Gen 1 ports (2) Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. Left 1. Network port Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.

  • Page 8: Top

    When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer. NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals. Front CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees.
  • Page 9 Enables you to video chat, capture photos, and record videos. 2. Camera-status light Turns on when the camera is in use. 3. Microphone Provides digital sound input for audio recording, voice calls, and so on. Views of Dell G15 5535...

  • Page 10: Bottom

    1. Left speaker Provides audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Right speaker Provides audio output.

  • Page 11: Service Tag

    Connect a power adapter to provide power to your computer and charge the battery. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 12: Chapter 2: Set Up Your Dell G15 5535

    2. Finish Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates.
  • Page 13 Dell Update, search in the Knowledge Base Resource at www.dell.com/ support. Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. Set up your Dell G15 5535...

  • Page 14: Chapter 3: Specifications Of Dell G15 5535

    Specifications of Dell G15 5535 Dimensions and weight The following table lists the height, width, depth, and weight of your Dell G15 5535. Table 2. Dimensions and weight  Description Values Height: Front height 21.28 mm (0.84 in.) Rear height 26.15 mm (1.03 in.) Width 357.26 mm (14.07 in.)

  • Page 15: Chipset

    Chipset The following table lists the details of the chipset supported by your Dell G15 5535. Table 4. Chipset  Description Values Chipset Integrated in the processor Processor ● AMD Ryzen 5 7640HS ● AMD Ryzen 7 7840HS DRAM bus width...

  • Page 16: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Dell G15 5535. Table 8. Ethernet specifications  Description Values...

  • Page 17: Wireless Module

    Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Dell G15 5535. Table 9. Wireless module specifications  Description Values Model number MediaTek MT7921 Transfer rate Up to 1200 Mbps Frequency bands supported 2.4 GHz/5 GHz...

  • Page 18: Storage

    Your Dell G15 5535 supports one of the following storage configurations: ● One M.2 2230 or M.2 2280 solid-state drive ● Two M.2 2230 or M.2 2280 solid-state drives The primary drive of your Dell G15 5535 is installed in solid-state drive slot one. Table 11. Storage specifications  Storage type...
  • Page 19 Toggle keyboard backlight (optional) Decrease brightness Increase brightness Switch to external display Search/G key (optional) Print screen Home The Fn key is also used with selected keys on the keyboard to invoke other secondary functions. Specifications of Dell G15 5535...

  • Page 20: Camera

    System request Open application menu Toggle fn-key lock Page up Page down Home Camera The following table lists the camera specifications of your Dell G15 5535. Table 15. Camera specifications  Description Values Number of cameras Camera type HD RGB camera...

  • Page 21: Touchpad

    For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Dell G15 5535. Table 17. Power adapter specifications  Description Option one...

  • Page 22: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Dell G15 5535. Table 18. Battery specifications  Description...

  • Page 23: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 24: Gpu-Integrated

    Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Anti-glare Touch options GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell G15 5535. Table 20. GPU—Integrated  Controller Memory size Processor AMD Radeon Graphics Shared system memory ●...

  • Page 25: Comfortview Plus

    ● Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break. ● Take an extended break for 20 minutes every two hours. Specifications of Dell G15 5535...

  • Page 26: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 27: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 28: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 29: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 30 NOTE: Screw color may vary with the configuration ordered. Table 23. Screw list  Component Screw type Quantity Screw image Base cover M2x5 Battery M2x4 Solid-state drive (SSD slot 1) M2x4 Solid-state drive (SSD slot 2) M2x4 Wireless card M2x4 Touchpad bracket M2x2 Touchpad M2x2...

  • Page 31: Major Components Of Dell G15 5535

    Left fan (fan and heat-sink M2x4 assembly) Fan and heat-sink assembly M2x4 Power-button board bracket M2x2 Power button M2x2 Major components of Dell G15 5535 The following image shows the major components of Dell G15 5535. Working inside your computer...
  • Page 32 1. Base cover 2. Fan and heat-sink assembly 3. M.2 solid-state drive 4. M.2 solid-state drive thermal shield 5. M.2 solid-state drive 6. Memory module 7. Ethernet and audio board 8. System board Working inside your computer...
  • Page 33 23. Power-adapter port NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 34: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites...
  • Page 35 Removing and installing Customer Replaceable Units (CRUs)
  • Page 36 Steps 1. Remove the six screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the four captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Loosening the two captive screws that are located in the front of the computer creates a gap which can be used to pry and lift the base cover off the palm-rest and keyboard assembly.

  • Page 37: Installing The Base Cover

    7. Turn your computer over and press the power button for 20 seconds to drain the flea power. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure.
  • Page 38 Removing and installing Customer Replaceable Units (CRUs)

  • Page 39: Solid-State Drive

    Steps 1. Connect the battery cable to the system board, if the battery cable had been previously disconnected. 2. Adhere the tape that secures the battery cable to the battery. 3. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place.

  • Page 40: Installing The Solid-State Drive

    A M.2 2230 or 2280 solid-state drive may be installed into both slot 1 and 2. If you are installing a solid-state drive into slot 2 by yourself, only a M.2 2280 SSD, paired with a Dell thermal shield is recommended. Depending on the previously installed configuration, the solid-state drive screw mount may have to be moved to facilitate the installation of the new M.2 2280 solid-state drive.
  • Page 41 Installing the M.2 2280 solid-state drive Steps 1. Align the notch on the solid-state drive with the tab on the M.2 card slot. 2. Slide the solid-state drive into the M.2 card slot. 3. Place the thermal shield on the solid-state drive. 4.

  • Page 42: Procedure To Move The M.2 Solid-State Drive Screw Mount For Solid-State Drive Slot 2

    Depending on the configuration ordered, a M.2 2230 or 2280 solid-state drive may be installed into both slot 1 and 2. If you are installing a solid-state drive into slot 2 by yourself, only a M.2 2280 SSD, paired with a Dell thermal shield is recommended.

  • Page 43: Wireless Card

    Figure 1. Changing 2280 to 2230 3. To install the solid-state drive, see installing solid-state drive. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure.

  • Page 44: Installing The Wireless Card

    Steps 1. Remove the screw (M2x4) that secures the wireless card to the system board. 2. Lift the bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the M.2 wireless card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 45 Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 24. Antenna-cable color scheme  Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black...

  • Page 46: Memory

    Memory Removing the memory module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the memory modules and provides a visual representation of the removal procedure.

  • Page 47: Speakers

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module into the memory-module slot. 3. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. NOTE: Repeat step 1 to step 3 to install a second memory module into your computer, if applicable.

  • Page 48: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the ethernet and audio board. 2. Remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 3. Lift the speakers, along with its cable, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 49: Rear Cover

    Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly NOTE: If the rubber grommets are pushed out of the speakers when removing the speakers, push them back in place before replacing the speakers.

  • Page 50: Installing The Rear Cover

    Steps 1. Remove the two screws (M2x4) that secure the rear cover to the system board. 2. Remove the four screws (M2x5) that secure the rear cover to the palm-rest and keyboard assembly. 3. Turn the laptop over and grip both edges of the laptop, with the thumbs placed at the bottom edge of the rear cover, near the air vents.
  • Page 51 Steps 1. Slide the rear cover towards the system board till it snaps into place. 2. Align the screw holes on the rear cover with the screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2x5) that secure the rear cover to the system board. 4.

  • Page 52: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 53 About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure. Steps 1. Using the pull tab, disconnect the battery cable from the system board, if it is not previously disconnected. 2.

  • Page 54: Installing The Battery

    3. Lift the battery at a 45 degree angle and remove it from the palm-rest and keyboard assembly. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure.

  • Page 55: Touchpad

    Steps 1. At a 45 degree angle, slide the battery into the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2x4) that secure the battery to the palm-rest and keyboard assembly. 4.

  • Page 56: Installing The Touchpad

    Steps 1. Open the latch and disconnect the touchpad cable from the system board. 2. Remove the three (M2x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 3. Lift the touchpad bracket off the touchpad. 4. Remove the four (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 5.

  • Page 57: Display Assembly

    Steps 1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the four (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Align and place the touchpad bracket into the slot on the palm-rest and keyboard assembly. 4.
  • Page 58 About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 59 Removing and installing Field Replaceable Units (FRUs)

  • Page 60: Installing The Display Assembly

    Steps 1. Peel that tape that secures the display-cable latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4.
  • Page 61 Removing and installing Field Replaceable Units (FRUs)
  • Page 62 Steps 1. Place the display assembly on the palm-rest and keyboard assembly. 2. Align the screw holes on the display hinges with screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2.5x4) that secure the left display-assembly hinge to the palm-rest and keyboard assembly. 4.

  • Page 63: Keyboard-Controller Board

    Keyboard-controller board Removing the keyboard-controller board Prerequisites 1. Remove the base cover. 2. Remove the battery. About this task NOTE: The keyboard-controller board is only required for computers that are shipped with a 4-zone keyboard. Steps 1. Open the latch and disconnect the keyboard-backlight cable from the keyboard-controller board. 2.

  • Page 64: Power-Adapter Port

    Steps 1. Using the alignment posts, place the keyboard-controller board into the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the keyboard-controller board to the palm-rest and keyboard assembly. 3. Connect the keyboard-controller board cable to the keyboard-controller board and close the latch. 4.

  • Page 65: Installing The Power-Adapter Port

    Steps 1. Remove the two screws (M2x5) that secure the power-adapter port bracket to the palm-rest and keyboard assembly. 2. Lift the power-adapter port-bracket off the power-adapter port. 3. Peel the power-adapter port cable off the system board. 4. Disconnect the power-adapter port-cable from the system board. 5.

  • Page 66: System Board

    Steps 1. Adhere the power-adapter port cable on the system board and place the power-adapter port into the slot. 2. Place the power-adapter port bracket on the power-adapter port and align the screw holes on the power-adapter port bracket to the screw holes on the palm-rest and keyboard assembly. 3.
  • Page 67 About this task CAUTION: Before removing the system board, give sufficient time for the heat sink to cool down to avoid injury. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board.
  • Page 68 Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. Removing and installing Field Replaceable Units (FRUs)

  • Page 69: Installing The System Board (Single-Color Keyboard)

    NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4. Remove the two (M2x5) screws that secure the USB Type-C bracket to the system board and lift the bracket off the system board.
  • Page 70 1. Display cable 2. Dynamic-display switch (DDS) cable 3. Power-adapter port cable 4. Right-fan cable 5. Touchpad cable 6. Keyboard cable 7. Keyboard-backlight cable 8. Keyboard-controller board cable (optional) 9. Left-fan cable The following image indicates the location of the system board and provides a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 71 Removing and installing Field Replaceable Units (FRUs)

  • Page 72: Removing The System Board (Four-Zone Keyboard)

    Steps 1. Place the system board on a clean and flat surface. 2. Install the ethernet and audio board, board, and fan and heat-sink assembly. 3. Turn the system board over. 4. Using the alignment posts, place the system board on the palm-rest and keyboard assembly, ensuring that the heat sink is aligned against the top edge of the palm-rest and keyboard assembly.
  • Page 73 About this task CAUTION: Before removing the system board, give sufficient time for the heat sink to cool down to avoid injury. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board.
  • Page 74 Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. Removing and installing Field Replaceable Units (FRUs)

  • Page 75: Installing The System Board (Four-Zone Keyboard)

    NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4. Remove the two (M2x5) screws that secure the USB Type-C bracket to the system board and lift the bracket off the system board.
  • Page 76 1. Display cable 2. Dynamic-display switch (DDS) cable 3. Power-adapter port cable 4. Right-fan cable 5. Touchpad cable 6. Keyboard cable 7. Keyboard-controller board cable 8. Left-fan cable The following image indicates the location of the system board and provides a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 77 Steps 1. Place the system board on a clean and flat surface. 2. Install the ethernet and audio board, board, and fan and heat-sink assembly. 3. Turn the system board over. 4. Using the alignment posts, place the system board on the palm-rest and keyboard assembly, ensuring that the heat sink is aligned against the top edge of the palm-rest and keyboard assembly.

  • Page 78: Usb Board

    Next steps 1. Install the memory module. 2. Install the wireless card. 3. Install the solid-state drive. 4. Install the rear cover. 5. Install the battery. 6. Install the base cover. 7. Follow the procedure in After working inside your computer.

  • Page 79: Installing The Usb Board

    2. Remove the two screws (M2x4) that secure the USB board to the system-board assembly. 3. Disconnect and remove USB board from the system-board assembly. Installing the USB board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the USB board and provides a visual representation of the installation procedure.

  • Page 80: Ethernet And Audio Board

    Ethernet and audio board Removing the ethernet and audio board Prerequisites About this task The following image indicates the location of the ethernet and audio board and provides a visual representation of the removal procedure. 1. Follow the procedure in Before working inside your computer.

  • Page 81: Fan And Heat-Sink Assembly

    About this task The following image indicates the location of the ethernet and audio board and provides a visual representation of the installation procedure. Steps 1. Slide the ethernet and audio board into the M.2 card slot on the system board. 2.

  • Page 82: Installing The Fan And Heat-Sink Assembly

    2. Remove the base cover. 3. Remove the battery. 4. Remove the rear cover. 5. Remove the solid-state drive. 6. Remove the wireless card. 7. Remove the memory module. 8. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached.

  • Page 83: Power-Button Assembly

    Steps 1. Place the fan and heat-sink assembly on the system board and align the screw holes on the fan and heat-sink assembly with the screw holes on the system board. 2. In reverse sequential order (6>5>4>3>2>1), replace the six screws that secure the fan and heat-sink assembly to the system board.

  • Page 84: Installing The Power Button

    7. Remove the memory module. 8. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. About this task The following images indicate the location of the power button and provide a visual representation of the removal procedure. Steps 1.

  • Page 85: Palm-Rest And Keyboard Assembly

    Steps 1. Place the power button on the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the power button to the palm-rest and keyboard assembly. 3. Align the screw holes on the power-button board assembly with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 86: Installing The Palm-Rest And Keyboard Assembly

    9. Remove the memory module. 10. Remove the speakers. 11. Remove the power-adapter port. 12. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. 13.
  • Page 87 About this task Place the palm-rest and keyboard assembly on a flat surface. NOTE: To replace the palm-rest and keyboard assembly, remove the solid-state drive screw mount from the existing palm-rest and keyboard assembly and transfer it to the replacement palm-rest and keyboard assembly. Next steps 1.

  • Page 88: Chapter 7: Software

    Your Dell G15 5535 supports the following operating systems: ● Windows 11 Home, 64-bit ● Windows 11 Pro, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 89: Chapter 8: Technology And Components

    Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows operating system. Windows is factory-installed with this computer. Technology and components...

  • Page 90: Chapter 9: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 91: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 92 Table 27. System setup options—Advance menu (continued) Advanced By default, the VT for Direct I/O option is enabled. USB Emulation Enables or disables the USB emulation feature. This feature defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST.
  • Page 93 By default, the BIOS Auto-Recovery option is disabled. SupportAssist System Resolution Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for the Dell OS Recovery tool. By default, the Auto OS Recovery Threshold value is set to 2. SupportAssist OS Recovery Enables or disables the boot flow for the SupportAssist OS Recovery tool in the even of certain system errors.
  • Page 94 System Password prompt. ● The system password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the system password in situations where it is likely that a system may be lost or stolen.
  • Page 95 UEFI firmware. By default, the SMM Security Mitigation option is enabled. For additional security, Dell Technologies recommends keeping the SMM Security Mitigation option enabled unless you have a specific application which is not compatible.
  • Page 96 Table 28. System setup options—Security menu (continued) Security By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre-Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.

  • Page 97: Updating The Bios

    Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 98: Updating The Bios Using The Usb Drive In Windows

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 99: System And Setup Password

    7. The computer will restart after the BIOS update is completed. System and setup password Table 31. System and setup password  Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 100: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 101: Chapter 10: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 102: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 103: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 104: System-Diagnostic Lights

    System-diagnostic lights Battery-status light Indicates the power and battery-charge status. Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber — Computer is running on battery and the battery has less than 5 percent charge. ●...

  • Page 105: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 106 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...
  • Page 107 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 34. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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