How To Remove The System Management Password - Lenovo ThinkPad P15g Gen 2 Hardware Maintenance Manual

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any services to reset the user storage password, or to recover data from the storage device. To put the
system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to
replace the storage or solid-state drive with a scheduled fee.
To remove a storage password that has been forgotten, when the supervisor password and the admin
storage password are known, do the following:
1. Turn on the computer.
2. When the logo screen comes up, immediately press F1 to enter the ThinkPad Setup program. When the
power-on password icon is displayed on the screen, enter either the power-on password or the
supervisor password.
3. When the user storage password icon is displayed on the screen, press F1. The admin storage
password icon is displayed.
4. Enter the admin storage password to enter the ThinkPad Setup program.
5. Select Security.
6. Select Password.
7. Select NVMe x password, where x is the letter of the storage. A pop-up window opens.
8. Select Admin storage password.
9. Type the current admin storage password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
10. Press F10 to save changes and exit the ThinkPad Setup program. The user storage password and the
admin stroage password have been removed.

How to remove the system management password

To remove a system management password, do the following:
If no supervisor password has been set, do the following to remove the system management password:
1. Turn off the computer and disconnect ac power.
2. Disable the built-in battery. See "Disabling the built-in battery" on page 74.
3. Remove the built-in battery. See "1170 Built-in battery" on page 98.
4. Remove the coin-cell battery. See "1180 Coin-cell battery" on page 99.
5. Reinstall the coin-cell battery.
6. Reinstall the built-in battery.
7. Reinstall the base cover assembly.
8. Reconnect ac power.
9. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does
not appear. The system management password has been removed.
If a supervisor password has been set and is known to the service technician, do the following to remove the
system management password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security.
5. Select Password.
6. Select System Management Password.
7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New
Password field blank, and press Enter twice.
.
Chapter 4
Related service information
33

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