Using The Quick Fix Wizard - Sony VAIO Digital Studio PCV-RX470DS User Manual

VAIO Digital Studio™ Computer User Guide

Using the Quick Fix Wizard

The Quick Fix Wizard records and maintains a history of the VAIO Support
Agent protected applications by taking a "snapshot" of the application at regular,
timed intervals and storing it for future use. If you develop a problem with one of
the protected applications, you can use the Quick Fix Wizard feature to retrieve
the date/time (snapshot) that was recorded when the application worked properly.
The Quick Fix Wizard repairs the protected application files without altering the
data files you have created using the application.
To use the Quick Fix Wizard, follow these steps:
1 From the VAIO Support Agent main window, click the Quick Fix Wizard
button.
2 The Welcome window appears. Click Next.
The "Quick Fix Wizard: Begin VAIO Support Agent Diagnostics" dialog
box appears.
3 Select the "Diagnose and fix my software" option and select the item you
want VAIO Support Agent to examine.
4 Select the affected software title from the drop-down list and then select the
date/time that identifies when your software was working properly.
✍
To view a list of software applications protected by VAIO Support Agent, click on the
"Pick the software:" drop-down list
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