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Applied Satellite Engineering DK050 Manual

Docking station for iridium 9555 handsets
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Safety
Installation
Contacts
For additional information about this Product warranty, please contact your Service Provider or Point-of-
Sale. For additional information about ASE products and services, please contact ASE as follows:
Mail:
Applied Satellite Engineering, Inc.
16559 North 92nd Street, Suite 101
Scottsdale, Arizona 85260 USA
Telephone:
480.443.1424
Facsimile:
480.452.0971
Website:
www.ase-corp.com
E-mail:
info@ase-corp.com

Table of Contents

Preface / Overview ...................................................................................................................................................................................2
Safety Information ................................................................................................................................................................................3
Installation ..............................................................................................................................................................................................6
Mounting your Fixed Station Terminal ....................................................................................................................................................6
Wall Mounting ...........................................................................................................................................................................................6
Universal Mounting Kit .............................................................................................................................................................................6
Attach External Antenna ...........................................................................................................................................................................7
Attach Power Input Jack ..........................................................................................................................................................................7
Attach Mini USB .......................................................................................................................................................................................7
Attach Corded Privacy Handset ..............................................................................................................................................................8
Attach RJ-11 Analog Phone / PABX Interface ...........................................................................................................................................8
General Use ..........................................................................................................................................................................................9
Remove Protective Antenna-Socket Plug .................................................................................................................................................9
Align the Handset's Base and Connectors ...........................................................................................................................................9
Secure the Handset using the Secure Lock ..........................................................................................................................................9
Power On Messages ..............................................................................................................................................................................10
Stage 1) Dock Power On & POST ........................................................................................................................................................10
Stage 2) Handset Power & POST .......................................................................................................................................................10
Stage 3) Satellite Network Search .......................................................................................................................................................11
Stage 4) Network Registered ................................................................................................................................................................11
Stage 5) 9555 Undocked .......................................................................................................................................................................11
Calling With SmartDial ..........................................................................................................................................................................12
911 Emergency Calls with SmartDial ....................................................................................................................................................12
Calling Without SmartDial ....................................................................................................................................................................13
Answering a Call ....................................................................................................................................................................................13
Displays During a Call ............................................................................................................................................................................13
Power Loss Warning ...............................................................................................................................................................................13
Accessing Docking Station Settings .....................................................................................................................................................14
Using Iridium's Messaging Features From the Corded Intelligent Handset ..........................................................................................15
Making A Data Call ................................................................................................................................................................................38
Software Connection ..............................................................................................................................................................................38
Managing Your Phone Book via the Corded Intelligent Handset ..........................................................................................................39
Frequently Asked Questions [F.A.Q.] ..............................................................................................................................................66
Troubleshooting ...................................................................................................................................................................................67
Booting the System ..............................................................................................................................................................................67
Checking Signal Strength ....................................................................................................................................................................67
Antenna Cable Runs ............................................................................................................................................................................68
Installation and Startup Troubleshooting .............................................................................................................................................68
Warranty ................................................................................................................................................................................................69
Appendix ..............................................................................................................................................................................................71
Declaration of Conformity .......................................................................................................................................................................71
V1.2 [2013-1-14]
ASE Docking Station for Iridium 9555 Handsets
General Use
F.A.Q.
Mail:
Telephone:
Facsimile:
Troubleshooting
Warranty
International Branch
Applied Satellite Engineering, Intl.
46 An Leac Lian
Barna, County Galway
Ireland
353 85 761 5506
353 91 591 702
Appendix
1

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Summary of Contents for Applied Satellite Engineering DK050

  • Page 1: Table Of Contents

    For additional information about this Product warranty, please contact your Service Provider or Point-of- Sale. For additional information about ASE products and services, please contact ASE as follows: Mail: Applied Satellite Engineering, Inc. International Branch 16559 North 92nd Street, Suite 101 Mail: Applied Satellite Engineering, Intl.

  • Page 2: Preface / Overview

    Appendix Preface Applied Satellite Engineering, a leader in the satellite communications, provides a unique solution for using your 9555 Iridium satellite phone indoors and outdoors. Just dock your Iridium phone in our docking station and you can access satellite communications with standard analog phone sets or your company’s PABX system. When you need to leave the office, just un-dock your handset and take it with you.

  • Page 3: Safety Information

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety PRECAUTIONS: Please read and understand this User’s Manual before installing your Docking Station. Careless or incorrect installation can degrade performance, damage both new and existing equipment, and incur unexpected network airtime charges.
  • Page 4 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety Safety Information (Continued) 6. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against RF signals from your Iridium-designed satellite unit. 7.
  • Page 5 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety Safety Information (Continued) 13. For Vehicles Equipped With Airbags An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area.

  • Page 6: Installation

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Installation Mounting your Fixed Station Terminal Every installation is unique, and as such, ASE has provided a number of alternate mounting configurations. Additional hardware may be developed in the future that is not illustrated in this manual. Please contact an ASE representative or your local reseller for more information.

  • Page 7: Attach External Antenna

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Installation Common Wire Connections You may not need to make every accessory connection that you see outlined on the following pages. However, the steps shown on this page are generally the most common and should be read carefully. IMPORTANT: If you are in doubt about the mounting options or the connectivity at any stage of this installation, please contact an ASE representative for assistance.

  • Page 8: Attach Corded Privacy Handset

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Installation Optional Wire Connections The steps on this page may not be applicable to every installation, and should be considered optional. IMPORTANT: If you are in doubt about the mounting options or the connectivity at any stage of this installation, please contact an ASE representative for assistance.

  • Page 9: General Use

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use General Use F.A.Q. Troubleshooting Warranty Appendix Docking your 9555 Handset The docking process is described below. Connections to the 9555 handset are made at two separate locations and the docking station is designed to self-align all of its electrical connections. However care should be taken to avoid using excess force when docking.

  • Page 10: Power On Messages

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use General Use Refer to the instructions provided with your Iridium antenna to ensure proper placement. Clear line of sight to the Iridium satellites is fundamental to satellite phone connectivity. Be sure the antenna will reach your desired installation point inside your building without exceeding maximum length guidelines.

  • Page 11: Stage 3) Satellite Network Search

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use 9555 Handset Corded Handset Stage 3) Satellite Network Search Once the 9555 Handset has completed its own start-up process, it will begin searching for the Iridium satellite network.

  • Page 12: Calling With Smartdial

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Making a Call - What you will hear (RJ-11 and corded intelligent handset) SmartDial is special technology developed to simplify satellite dialing - making satellite dialing the same as familiar land-line dialing.

  • Page 13: Calling Without Smartdial

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Calling Without SmartDial SmartDial turns off automatically when using the following dialing sequence: 1. Enter 0 0 (zero zero). 2. Enter the country code. 3.

  • Page 14: Accessing Docking Station Settings

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use General Use F.A.Q. Troubleshooting Warranty Appendix Accessing Docking Station Settings (RJ-11 and corded intelligent handset) OPTION SEQUENCE DESCRIPTION Volume Press *20 and then press 1 through 5 to change the volume Lowest level sent to the handset.

  • Page 15: Using Iridium's Messaging Features From The Corded Intelligent Handset

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 16 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 17 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 18 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 19 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 20 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 21 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 22 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 23 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 24 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 25 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 26 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 27 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 28 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 29 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 30 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 31 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 32 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 33 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 34 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 35 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 36 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 37 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Using Iridium’s Messaging Features From the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...

  • Page 38: Making A Data Call

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Making a Data Call USB is a direct connection to the 9555 phone. Refer to your 9555 User’s Guide for details about making data calls.

  • Page 39: Managing Your Phone Book Via The Corded Intelligent Handset

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 40 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 41 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 42 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 43 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 44 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 45 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 46 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 47 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 48 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 49 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 50 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 51 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 52 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 53 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 54 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 55 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 56 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 57 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 58 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 59 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 60 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 61 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 62 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 63 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 64 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...
  • Page 65 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Managing Your Phone Book via the Corded Intelligent Handset (Courtesy of ‘Iridium’s 9505A User’s Guide’) V1.2 [2013-1-14]...

  • Page 66: Frequently Asked Questions [F.a.q.]

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix F.A.Q. Frequently Asked Questions QUESTION: SOLUTION: How do callers dial in order to reach Your service provider will give you your Iridium phone number. Callers simply my Docking Station? dial 011 (to reach an international line), then your Iridium number (starting with 8816).

  • Page 67: Troubleshooting

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Troubleshooting Troubleshooting Introduction The following are troubleshooting techniques to help resolve the most common problems encountered when using this product. Before attempting these tests, it’s important to review the ‘Preparations’ section found in the ‘9555 Docking Station Quick Start Guide’.

  • Page 68: Antenna Cable Runs

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Troubleshooting Antenna Cable Runs This table gives maximum cable runs for common LMR cable Type Max Length types. These maximum lengths are based on Iridium’s specified LMR-195 15 ft 4.57 m...

  • Page 69: Warranty

    ASE Limited Warranty 1. Coverage and Duration Applied Satellite Engineering, Inc. (ASE) warrants that its new satellite subscriber radiotelephone products and accessories (the “Product”) shall be free from defects in materials and workmanship for a period of twelve (12) months from the date such Product is delivered to the first end-user purchaser or first lessee (the “Purchaser”), or the date such Products are first placed into satellite subscriber service, whichever...
  • Page 70 ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Warranty ASE Limited Warranty (Continued) h) Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim. i) Products on which serial numbers or date tags have been removed, altered, or obliterated.

  • Page 71: Appendix

    ASE Docking Station for Iridium 9555 Handsets Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Appendix Declaration Of Conformity V1.2 [2013-1-14]...

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