Applied Satellite Engineering ASE-9575 Manual

Extreme docking station

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Safety
Installation

Contacts

For additional information about this Product warranty, please contact your Service Provider or Point-of-
Sale. For additional information about ASE products and services, please contact ASE as follows:
Mail:
Applied Satellite Engineering, Inc.
16559 North 92nd Street, Suite 101
Scottsdale, Arizona 85260 USA
Telephone:
480.443.1424
Facsimile:
480.452.0971
Website:
www.ase-corp.com
E-mail:
info@ase-corp.com

Table of Contents

V1.0 [2012-7-18]
General Use
F.A.Q.
Mail:
Telephone:
Facsimile:
ASE-9575 Extreme Docking Station
Troubleshooting
Warranty
International Branch
Applied Satellite Engineering, Intl.
46 An Leac Lian
Barna, County Galway
Ireland
353 85 761 5506
353 91 591 702
Appendix
1
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2
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3
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8
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9
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9
10
10
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11
11
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12
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13
14
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20
1

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Summary of Contents for Applied Satellite Engineering ASE-9575

  • Page 1: Table Of Contents

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Contacts For additional information about this Product warranty, please contact your Service Provider or Point-of- Sale. For additional information about ASE products and services, please contact ASE as follows: Mail: Applied Satellite Engineering, Inc.
  • Page 2: Preface

    Appendix Preface Applied Satellite Engineering, a leader in the satellite communications, provides a unique solution for using your 9575 Iridium satellite phone indoors and outdoors. Just dock your Iridium phone in our Docking Station and you can access satellite communications with standard analog phone sets or your company’s PABX system. When you need to leave the office, just un-dock your handset and take it with you.
  • Page 3: Safety Information

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety PRECAUTIONS: Please read and understand this User’s Manual before installing your Docking Station. Careless or incorrect installation can degrade performance, damage both new and existing equipment, and incur unexpected network airtime charges.
  • Page 4 ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety Safety Information (Continued) 6. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against RF signals from your Iridium-designed satellite unit.
  • Page 5 ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Safety Safety Information (Continued) 13. For Vehicles Equipped With Airbags An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
  • Page 6: Common Wire Connections

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Installation Common Wire Connections You may not need to make every accessory connection that you see outlined on the following pages. However, the steps shown on this page are generally the most common and should be read carefully.
  • Page 7: Optional Wire Connections

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Installation Optional Wire Connections The steps on this page may not be applicable to every installation, and should be considered optional. IMPORTANT: If you are in doubt about the mounting options or the connectivity at any stage of this installation, please contact an ASE representative for assistance.
  • Page 8: Docking Your 9575 Handset

    ASE-9575 Extreme Docking Station Safety Installation General Use General Use F.A.Q. Troubleshooting Warranty Appendix Docking your 9575 Handset The docking process is described below. Connections to the 9575 handset are made at two separate locations and the Docking Station is designed to self-align all of its electrical connections. However care should be taken to avoid using excess force when docking.
  • Page 9: General Use

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use General Use Refer to the instructions provided with your Iridium antenna to ensure proper placement. Clear line of sight to the Iridium satellites is fundamental to satellite phone connectivity. Be sure the antenna will reach your desired installation point inside your building without exceeding maximum length guidelines.
  • Page 10: Stage 3) Satellite Network Search

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Stage 3) Satellite Network Search 9575 Handset Corded Handset Once the 9575 Handset has completed its own start-up process, it will begin searching for the Iridium satellite network.
  • Page 11: Making A Call - What You Will Hear (Rj-11 And Corded Intelligent Handset)

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Making a Call - What you will hear (RJ-11 and corded intelligent handset) SmartDial is special technology developed to simplify satellite dialing - making satellite dialing the same as familiar land-line dialing.
  • Page 12: Calling Without Smartdial

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix General Use Calling Without SmartDial SmartDial turns off automatically when using the following dialing sequence: 1. Enter 0 0 (zero zero). 2. Enter the country code. 3. Enter the area code and telephone number.
  • Page 13: Accessing Docking Station Settings (Rj-11 And Corded Intelligent Handset)

    ASE-9575 Extreme Docking Station Safety Installation General Use General Use F.A.Q. Troubleshooting Warranty Appendix Accessing Docking Station Settings (RJ-11 and corded intelligent handset) OPTION SEQUENCE DESCRIPTION Volume Press *20 and then press 1 through 5 to change the volume Lowest level sent to the handset.
  • Page 14: Accessing Star8 Diagnostics (Rj-11 And Corded Intelligent Handset)

    ASE-9575 Extreme Docking Station Safety Installation General Use General Use F.A.Q. Troubleshooting Warranty Appendix Accessing Star8 Diagnostics (RJ-11 and corded intelligent handset) ASE’s Star8™ features can perform a signal strength assessment that accounts for cabling distance, connector quality, and antenna placement. This evaluation may detect the presence of a structure or object that obstructs the signal’s path to the satellite.
  • Page 15: Frequently Asked Questions

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix F.A.Q. Frequently Asked Questions QUESTION: SOLUTION: How do callers dial in order to reach Your service provider will give you your Iridium phone number. Callers simply my Docking Station? dial 011 (to reach an international line), then your Iridium number (starting with 8816).
  • Page 16: Troubleshooting Introduction

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Troubleshooting Troubleshooting Introduction The following are troubleshooting techniques to help resolve the most common problems encountered when using this product. Before attempting these tests, it’s important to review the ‘Preparations’ section found in the ‘9575 Docking Station Quick Start Guide’.
  • Page 17: Antenna Cable Runs

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Troubleshooting Antenna Cable Runs This table gives maximum cable runs for common LMR cable types. These Type Max Length maximum lengths are based on Iridium’s specified max signal loss of 3 dB LMR-195 15.0 ft...
  • Page 18: Ase Limited Warranty

    ASE Limited Warranty 1. Coverage and Duration Applied Satellite Engineering, Inc. (ASE) warrants that its new satellite subscriber radiotelephone products and accessories (the “Product”) shall be free from defects in materials and workmanship for a period of twenty-four (24) months from the date such Product is delivered to the first end-user purchaser or first lessee (the “Purchaser”), or the date such Products are first placed into satellite subscriber service, whichever...
  • Page 19 ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Warranty ASE Limited Warranty (Continued) h) Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim.
  • Page 20: Declaration Of Conformity

    ASE-9575 Extreme Docking Station Safety Installation General Use F.A.Q. Troubleshooting Warranty Appendix Appendix Declaration Of Conformity V1.0 [2012-7-18]...

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